Atlas Senior Living

This is one of the best places I could find. This was close to family for our loved one. I like both the Manager of Memory Care and the Executive Director. Music, dancing, painting, and more are available for activities for the residents. The activities are good. This is a good place to live.

The community is above average. I would recommend the community about as much as any, communication between the staff could be better. The community is expensive but so are all of them. The community is clean

I think this facility is best for memory care like dementia or Alzheimer's. The rooms were nice in size and plenty of storage space. The food was good and they offered a great variety. I would recommend this facility for older memory care patients.

The legacy is a new, clean community located at a busy intersection in Lexington, KY with ample nearby shopping, entertainment and medical facilities. While there are some activities, it’s seems a little quite and dormant. The food is fine, nothing special. Dining room service is slow and my loved one complains of small portions. The courtyard is beautiful and enjoyable as are the many nooks of “living room” spaces on each floor which are high end in decor and pretty comfortable. The lobby and library are beautifully decorated. While my loved one is totally independent living, I would like if there were more organized activities. All in all, it’s a very nice facility. The transportation is limited. Just know, you are on your own here.

When we toured Traditions we were very impressed. My in-laws got moved in and settled. It took about a week or so for them to adjust to being someplace different but the staff was encouraging and patient with my in-laws and with us as we worried about them settling in. However, at one point issues started to arise - Slow responses when the pull cords/buttons were used; dinner being slow at being served; quality of food; no follow through on medical issues that Traditions said they would provide. There is now a new director and the food service has improved and we have been told staffing issues are being resolved. We are hoping it all works out because the facility is in such a beautiful location and the building is new, clean, and the staff that is there is very helpful.

What I really liked about this community it was designed specifically for residents with dementia and Alzheimers. On the tour, the staff was very nice and informative. The community appeared clean and well maintained.

My mom is a new resident in this community and so far she is okay. The care is good and so far we like it too. She likes the activities like painting and ice cream social. It is an enjoyable atmosphere for her. I wasn't happy with how her room was cleaned. I mentioned this to the staff and it seems to be better now.

Staff in Memory Care was considerate and caring. I never questioned their abilities nor dedication. At times I felt they were understaffed due to severity of the behavior of a few of the residents. Those who required the greatest degree of supervision occupied staff members to the extent that those who required some, but less, assistance were put off or perhaps forgotten.

The tour was given by one of the maintenance people and he was very knowledgeable about the community. The rooms were not the same as the community we choose as you had to pay extra for a room with an outdoor patio.

Our loved one has adapted well. Staff is great. Management seems in a state of flux.

We visited this community while looking into care options for a loved one. The staff members that I met seemed friendly and helpful, and the facility itself was clean and well kept. However, it just had sort of cold, impersonal hospital feel. I did not think my loved one would be comfortable here.

They don't necesarily pay attention to changes in medication. I also would never use their doctor. The price is reasonable, and it's a good size, not to big and not to small. No matter what it's all about the staff, and anywhere you go that is a crapshoot.

The HVAC must be redesigned. An inspection of it would show its serious shortcomings. Activities are weak and unappealing. Food is plentiful but frequently poorly presented and often not flavourful. Frequent turnover of staff is an issue. The personal alert system depends on the wi-fi system which is unreliable. Litter isn't removed from the flower and plant beds. Heavy and hard to open doors by elderly residents on rollators. Also, dining room chairs all need sliders on their legs to assist elderly residents in moving them to sit and to get up from the table.

Initially, it appeared to be a very well maintained place. The administrator was very friendly and caring. However, I must say, that things did change. I cannot recommend it at this time, because I don't know anything about the current administration. I would suggest that any potential clients do their due diligence, and research the background of the administration, before placing their loved one there.

We were made a lot of promises prior to move in, had numerous problems after move in with getting cable service, problems with hot water, washer/dryer not hooked up properly, etc. There has been a lot of staff turnover in key positions which has caused problems. Meals were great at first but have gone down in quantity and quality. I think they have finally gotten staff straightened out and are trying, we have had to up my sister's care due to her declining health and they are working with us. Never an ideal situation in these circumstances, the facility is gorgeous but house-keeping is not the best.

Despite text and phone calls asking them not to allow anything but water before surgery they gave milk and food. That led to a month delay in getting the surgery. We're not residing there anymore. Dad had to wear a catheter for an extra month and we had to have a private nurse monitor him 24/7 because they don't do catheter care at the facility. All that extra pain and money because they didn't follow clear, easy instructions.

We were there for two years. There were some of the original staff that were wonderful. We had a few that did not need to work with elderly people. It got better but they had a major staff turnover and the new director didn't even try to reach out to us about any of our concerns. And when momma died on[date removed] we had to pay for the whole month which we used to get her room cleaned out. By the [name removed] they went in there and started painting around momma's furniture which infuriated us but there was nothing we could do. They had the room rented [date removed] We just felt like they think of the numbers and not the people. I hope for the people that are in there now and thinking about going there that things will be better for them and their families. I'm sorry I laid this on you I guess we just haven't had anybody that cared enough to listen.

The last two months my dad was there were not good at all. We had several bad experiences. The care was much better when it was the [facility removed]. I could tell the last 4 months that my dad was in there that it was going down and not the same. Thank you for all of your and checking on me. It meant a lot. I will definitely refer people to you for help with their loved ones.

My Mom has been there for a little over two months. Facility is beautiful. Auxiliary medical staff is caring and thorough. Meals are first class. Learning state requirements they must abide by slowly. In-house staff is inconsistent in how they approach and care for her. Not willing to care for her differently to meet her Parkinson’s Disease needs.

The Range was really good because they offer whatever care is needed at a flat rate. Other places charged extra for every little thing needed. The food was just not good all around- new chef? New menu? My mother participated at first, but then lost interest. They needed a better activities coordinator.