Atlas Senior Living

The place started off great and my mother was happy. The food, care and for the most part cleanliness was good. My mother hasn't been there since [date removed], she fell and broke her hip and shoulder. We've heard that a lot of people that we originally dealt with do not work there anymore. That raised some concerns with my family. So I don't have a good answer for you at the moment because we haven't been back there since she fell. We do like the place, the size of the memory care unit is very good and the activities seem good, food looked good, really never ate there so.

Expensive, but very clean. They say they are one of the few facilities in the area licensed to do catheter care, but my dad received no catheter care - it seems like no one knew what to do. Friendly and down-to-Earth staff, though very hands-off unless specifically asked for help.

I would recommend this facility to family and friends.

I toured Legacy Reserve Old Town and everything looked very good! It's very similar to another great facility in the area that we toured. The cleanliness and friendliness were good.

This community is worth investigating to see if this is a good option for your loved one. The proper care, respect, and watching over the residents is done well here; however, the staff are still good at allowing the residents have their autonomy. There are three meals a day, and there is a menu for the residents to order from. There are also snacks for the residents. My loved one enjoys the meals. The community is good at meeting dietary restrictions as well.

Clean, friendly atmosphere. The day staff are super friendly and helpful. The memory care unit doesn't seem to receive the same level of service- especially relating to food, quantity, quality and variety, as the main senior living facility located next door. Administrative staff are helpful, but work needs to be done to improve communication around patient billing. Nursing and care staff during the day are amazingly kind, compassionate and caring. The night staff could use some customer service training, though my mom seems to love them all.

What we really like about the community is the size - it is not to small, not to large and it is all on one floor which makes it easily accessible for the residents. The staff is friendly but they could have quicker response times. The grounds around the community could be improved as well - they have a fountain in the back and a butterfly garden that are not functional right now.

We did a respite with The Goldton and they did not have a minimum amount of time to stay which was nice, we just paid by the day. You just have to get a physical before you go.The staff was super friendly. It was clean. My loved one did not do activities, they had a lot offered though. The food delivery to the room was a little cold. We plan to use them again going forward. They were really good.

The community was beautiful; however, they didn't have any openings.

It's a beautiful facility but the staffing was terribly deficient, not only with medical assistants/CNA's but even in the dining room. Definitely not the place if your loved one needs assistance.

The Goldton was very similar to another place we looked at. The tour was good. The person who led the tour was very professional and knowledgeable. For my loved one in a wheelchair, the facility wasn't quite the right fit. But I thought it was a good place.

We like that the Tribute at Black Hill is a pretty, bright and pleasant looking community and based on our experience we would recommend them to other families.

My loved one was only there a week. It's a great place with a super bunch of people. We picked this community because, of the cleanliness was a very big factor. I also liked the medical personnel. They all seem to very concerned about the well-being of their elderly. Overall, their staff was very caring. The staff actually had personality, compassion, and want where the elderly were concerned.

Love the staff that is on moms floor they take good care of the residents. The office could have better communications with family members that are in charge of residence

It would be nice to see improvement by removing [name removed]. The community's strengths are the happiness of the residents, and willingness to go above and beyond.

Considering everything we have experience at Madison at Ocoee we would recommend them to other families. We thought it was a really nice and clean place. We have heard the meals and dining is good from our loved one. All of the staff members are helpful and friendly.

Our family had an in person tour and it was a very good tour experience based on what we saw and all the staff we were able to meet and speak with

This is a nice community if your medical needs are not too in-depth. The staff were good to work with if the family ever had questions or concerns about our loved one. They took the time to speak with us and answered our questions in a timely manner. There are three meals a day served to the residents and there are choices for the residents to choose from. Some of the activities available include: crafts, cooking, flower arrangements, movies, and more for the residents to participate in.

Tribute at Black Hill is a beautiful facility. The people are very friendly, both the staff and the residents. My loved one gives me mixed reviews about the food and tells me it can be repetitious. Our main complaint is inconsistent response times from the caregivers. Sometimes they're very quick to respond, and other times the wait time can be very long due to seemingly understaffed circumstances, although management has told me that's not the case. But overall, we've had a generally positive experience.

My aunt is living at Oakview Park. She calls it “home”! She has a roommate that she loves and gets alone with like a sister. There is friendliness in the air at Oakview Park. They have a heart to work with the patients. It’s nice that my aunt is close to My home.