Atlas Senior Living

Although I did like the facilities, however the location was not ideal. A plus would be that it is small enough for residents to get around easily while having enough room accommodate activities.

I can't get them to bathe her or call me if she refuses to be bathed, and I have found her in the same clothes a week later. The food is excellent. The communication needs to be a lot better. They don't call for things like weight gain or loss. I chose them because they were a smaller community and that is better for our loved one. They are very good about bringing her out and working with her diet, they bend over backwards in that aspect. They do a good job keeping her engaged.

The assisted living was quite nice, but the dementia unit was just a wing, like what you would see in a hospital. The rec area looked just like they had opened up some rooms and made it a little bigger. Kind of seemed makeshift. It was definitely trying to feel homey, and there wasn't as much place for them to roam, not sure if that's good or bad! Another thing, they were very pushy. One day they showed up my door with cookies and said that they had specials going on. They called all the time too, telling me about this special and that special and it seemed more like a sale. Like I was trying to find an apartment for my daughter instead of care for my mother.

About 22 Units - will be doing some renovations - new carpet, paint. Studio does not have refrigerator, or kitchen. The room is large with good closet space. They have Kennesaw State PT students come every Friday. Exercise every day. Looks like they have several activities. $500 refundable deposit to hold the room. $500 nonrefundable community fee. 30 days notice is the contract. Over the phone accessment with St. Leonard's then accessed by Bickford after 30 days. Offered special rates of $2,972 for level one care or $3,403 for level two - studio size apartments. There is a nurse on staff 24 hours. Once a week trip to where ever the residents want to go. Extra Fees paid to go to the Doctor @ $20/hour. Generally, residents go to Kennestone Hospital but they will take you wherever you want to go. Says Dad may qualify for VA assistance which is about $1,700/month.

A little less expensive than Sunrise,but similar. Not the cozy feel on the memory unit.

Toured the facility. I was moderately please with the facility. More pleased with the younger age of the residents than the actual facility. Found the Memory Care facility smelly.

Very nice facility and very clean.

Possibly

Nice facility - tour was OK- nice two room apartment (720 sq ft) one bedroom not bad (has 2 bathroom doors opening on either side of apartment 400 sq ft)

Pros: nice rooms, community cat and dog, outside area asseccible, mobile doctors an dentist, will be hiring a separate activities coordinator, gardening, YMCA for water aerobic - need to hire sitter. mingles with assisted side if capable. 4 RA's for 29 residents, med tech on each side. Cons: does not go on trips (need to confirm), transportation extra $25/trip, $10 for someone to stay with them

Recently, this facility is desperately short of help. There is not enough employees for the number of residents. The staff is nice but overworked. It seems they are cutting corners at the expense of the residents. For the amount of money, you pay to live here, the service is very poor. The service pertains to giving out meds, being serviced in the dining room and waiting on RCAs. And it is because they don't have enough help. This has been brought up several times to management.

Largest room in area was deciding factor is also what keeps my folks here

this is my first time writing a review about alto senior living Alpharetta. i must say how funny it is when i heard about that Wellness nurse [name removed] getting paid to stay at Starbucks sorry they didnt mention what location because i surely would make my appointment to see her there i totally agree [name removed] and that nurse [name removed] need to go. this place is a mess what happen and why [name removed] left i dont know but get to understand [names removed] had something to do with it. he was the best a man of dignity my mom is still weeping over him and also his fellow employees. resident council meeting administrator never shows up so my mom doesnt attend them no more right now i am looking around for another place for mom this place is a mess. seems like corporate doesnt care at all they are so quick to comment on each reviews but would never come into the building and hear the voices of these residents they are very unhappy managers are leaving like crazy doesnt look good at all

Since my mothers move into this community everything is going decently well. There is room for improvement in some areas around the community. I do not feel they have been responsive to my concerns. My mother, and I come across the same problems a couple times a week. They do a good job with the cleanliness around the community, I have no concerns in that area. When we first moved in there was no activities director, they have one at the moment. However I still have not noticed many activities available. I have offered to do a bingo night myself. The meals they provide are well balanced, and they have a nice variety too choose from. Until the issues that I have stated are corrected, at this moment I can not recommend this community.

I wasn't very impressed with my tour of this community. My tour was okay. The cleanliness of the community is decent. The staff was nice. There are some improvements they need to make before I would consider moving my mother here. I did find a community that suited our needs better.

My loved one and I where not very impressed with this community, it was a little to depressing for my loved one. I had noticed during our tour that there was not much light throughout the building and the atmosphere did not have a comfortable living environment feel to it. My grandmother said she would not consider living here and would not recommend it.

We looked at it and liked it as far as aesthetics, but the atmosphere was cold, not from the staff, but from the residents. After the tour and seeing how the people were, we had lunch there and requested to have lunch with the president of the residents council. She pretty much confirmed what we saw that people are pretty crabby and not friendly. We had made an appointment for the tour, but when we got there, the woman was not even in town. The activities director gave the tour, part time guy. Finally, the manager came to apologize. After we left, they never called if me to find out if we made a decision. I never got a call from anyone, I thought that was very odd.

I didn't appreciate that after only a month that the Sales guy told me that there was gonna be a price increase in one month. It seems like something he should've mentioned while I was still signing paperwork a month earlier. And he said if I wanted to lock in the price I needed to pay another $[removed]to do so. Just seemed like I was bleeding money to him every time we talked. My mom only lasted 5 months in that place before she passed away.

My mom was medically mismanaged twice while there. I was asked to give them a second chance after the first incident and did so because they admitted they dropped the ball. The second time, they blamed it on their pharmacy. They required community feedback that they said was like a deposit. They refused to refund it after I moved my mom. I wouldn’t have moved her had they not mismanaged her medications so my dad was out the additional community fee of $[removed] with her being there only 2 1/2 Other issues: They are frequently short staffed and their staff members are constantly playing on their phones. They also were losing my mother’s clothing constantly. They withheld hand soap for a couple of weeks when they removed all of the resident's hygiene items from their rooms in the name of “safety”. It was only after I brought it to their attention that handwashing with soap is essential to fight germs that she was allowed to have soap to wash her hands. That place was a huge disappointment

Am in A/L. Food is brought up from kitchen on first floor. Has improved some. Mostly lukewarm and not menu for older people with disabilities. They need to hire more qualified people.