Atlas Senior Living

In May 2016, when I was at my mother's home near Pittsburgh, PA, I entered information on the web for A Place for Mom service for Florida. As soon as I entered the initial information, I immediately received a call from A Place for Mom service rep. I informed the rep that I was looking to relocate my 90 year old mother with dementia from the Pittsburgh area to a location near my home in Florida. Also, I explained that there were family issues\problems between my mother and sister. After my initial contact, I spoke with Stephanie [removed] for A Place for Mom. After relocating my mother to my home in Florida, I spoke with Stephanie on many topics about the process to place my mother in a home for seniors. Stephanie's knowledge, experience, and skills were extremely valuable to me to locate a place for my mother. In fact, Stephanie Kirchner was GREAT and EXCELLENT throughout this process to place my mother in a home for seniors. I could not have completed this task without Stephanie's assistance. After going to a few facilities we chose the Brookdale facility in Clermont, Florida for my mother. The Executive Director at the Brookdale is Ashley [removed]. Ashley was GREAT throughout this process. Ashley's experience, knowledge, and compassion for her position made me feel extremely comfortable with placing my mother at the Clermont Brookdale. Since placing my mother at the Clermont Brookdale facility, the entire staff have been GREAT, EXCELLENT, and extremely PROFESSIONAL with treating my mother. It's not easy placing a parent in a home for seniors, but the entire Brookdale staff have been SUPER with daily friendly greetings and embracing my mother as a new client at there facility. Their attitude, professionalism, and extreme considerateness made my feel comfortable with my decision with placing my mother at the Clermont Brookdale facility. THANK YOU very MUCH Stephanie, Ashley, Brookdale staff, and A Place for Mom service.

Our experience with Brookdale Ocoee has been a very good one, so far. I really like what I've seen of the place! The facility is clean and well kept, and the staff do a great job taking care of the residents. They really seem to genuinely care about the people that they look after, and they're very accommodating!

I haven't been there in a couple of weeks, but I think things are fine. I like the staff there and she seems to be happy there. To save money, we may move her from a joint room to a private room. Hopefully things continue to go well.

I moved my mom into Osprey. It is a great facility. Very new and clean. She loves it there. Staff is very helpful and caring.

Cleanliness rating was based on the appearance of the facility at the time of entrance. Two weeks later they began a complete renovation of the facility and I am sure it will be beautiful. We are more than pleased with the service and help we have received from the staff at BROOKDALE in Ocoee.

My mother-in-law lives at Madison Heights. The facility has a very homey feel to it, not "clinical" at all. It is very clean, and I like the safety features at the front door and the sign in board, documenting all visitors. The staff is wonderful, very friendly, and clearly they enjoy their work. It takes a very special person to care for the elderly with compassion and patience. She is always dressed for the day & her hair in place. Anyone experienced in taking care of a family member with Alzheimer's knows what an milestone that can be - and it gives "us" a sense of normalcy while dealing with this horrible disease. Another plus - the staff will text pictures to you and they post pictures on Facebook! Love seeing the happy smiles when they have the therapy dogs visit, among other activities. So very pleased, and at peace knowing my mother-in-law is safe and loved.

I have a family member at this Bickford. She didn't want to move in and leave her home. We were all worried and she seemed depressed but when she moved in she changed. The staff was welcoming and the activities lady took her under her wing and totally changed my family members out look. They have some of the best parties. My family member laughs a lot and this makes me happy. She enjoys the food but would like more of a southern flair to her meals but she calls it home and never wants to leave, she has told us this. Thank Bickford for making her whole again!

We have not heard any complaints from our loved one. The food is adequate for a normal person but for a bigger person might not be enough. The staff is friendly and the community is very clean. The community is on the pricey side but it gives the feeling of a first class hotel. The second floor is the secure memory care unit. When you walk in it is like walking in to a huge beautiful first class hotel lobby. The rooms have their own refrigerators, TVs and bathrooms. It is located in a very good location with access to lots of things. If you can afford it, we would recommend this community.

I did go to about 3 or four other places, did the research, and shared with my brother what I had found for our dad. Bickford of Marietta provided us with the best value for the money. The staff and especially the administration seemed really caring, like they would do what they said they would do. Bickford was bought out about a year ago and the current owners brought in all new administrators, and are in the process of upgrading the staff and facilities. I was really impressed by their chief administrator. Dad seems to be happy and adjusting well at Bickford, which we are happy about.

I toured for my parent. The person giving the tour was very nice and seemed to know her stuff. The receptionist was friendly and professional. I met the activity director and she was very nice and personal. She was envolved with all the other residents and seemed to add sunshine to their day. The common areas needed some better furniture and hallways needed some fresh paint but it was cozy. I was offered something to drink and also saw a serving cart going around with water and juice for all the residents. It's real hot out and I thought this was a good idea. I think it was a nurse who came up and spoke to me but she was friendly and helpful. All in all I liked this place far more then the others I toured today. I am keeping my parent at home for now but will have Bickford on the top of my list.

Legacy has 3 areas in the facility for residents- not assisted(more like retirement living), assisted(bathing, toileting, transferring, getting places), and memory care(full care). It's the only place in Columbus, Ga. That has all three in the same facility....I visited in depth at all of them! Assisted area, resident must be able to feed their self and not be completely bed bound- if they can't do those things, they will need a skilled nursing home for their care. A range of different activities are offered to residents so that ALL can participate in something. Weekly Walmart and Publix trips as well as trips to doctors appointments are included. The rent includes the room, utilities, food, and most activities. Residents supply all furniture for their room and hygiene items. Small kitchen area with a microwave and dorm refrigerator in rooms. They will give in depth guided tours and ask/answer sessions.

I nothing negative to say about the Goldton. Top notch. Yes, we would recommend The Goldton at Venice to other families based on the experience so far.

I would give a 4 on all 8. We were blessed to be there at a good time. They had a lot of turnover right before my husband died. I am sure that is normal. Yes, we would recommend The Goldton at Spring Hill to other families based on the experience so far.

Mom is very happy; the Goldton folks are very attentive and the food is great; she hopes to have a long-lasting residence with them

Love most of staff they are caring people. Mom loved them too. I think it was because I was always there they didn't check her as often as I thought they should. I also disagree with the night shift being shallow to sleep. Many times they would sleep and not do hourly checks. I also they need a person on Duty 24 hours who can give meds like an antibiotic if needed. I feel more training and documentation needs to done. Every shift should know how to assess all the residents. That way they can be alert for problems. At the price of the facility they should pay staff a good enough and provide weekly meetings for discuss what each resident are doing and any problems.. also classes to gain new skills. If a patient has need for things ensure they should supply it for residents who can't eat the food they provide. Many times I would have to send them to find something Mom could eat. Activities should include the ones who are weak and bed bound. This was the 1st time I have been involved with Memory care I didn't see the level of needed care of Memory Care. Work. On helping fight to help keep memories from being loss.

I think Madison Heights is better than any place I checked in the Augusta/Columbia. County area. It is clean, smells good, has small pods so that residents don't get lost or overlooked. Care is personal and kind. Rooms area all private with en suite bathroom, closet and storage. Finally, it is well-priced ( considering that they all are EXPENSIVE). I know my wife is safe and well-cared for there.

We were blessed in finding The Goldton in Southaven when searching for a place for my brother. The staff was welcoming, understanding and accommodating. He has been living there for over a year is happy with the experience. The communications with me have been excellent. I am comforted knowing that is his good care.

The Goldton of Southaven is a great place for yourself or a loved one to live independently while receiving additional care and assistance if needed. The staff are friendly and the facility is very clean. There are daily activities and occasional outings. Improvement is needed for timelines of maintenance/repairs. Residents are charged for meals delivered to their room when there are often times the residents does not feel well or has physical conditions that, at times, hinder their comfort to walk to the cafeteria.

They could offer better diabetic friendly snacks/desserts/this is the area where my mom has had some issues with service/portion size. We've had no issues with her medication technicians. She has one who is her main technician, and we LOVE her! She definitely loves the patients. The staff have been very prompt with their responses, when we have questions. There is a new protocol with the MOXY pharmacy, no medications can be out sourced, unless it's from the VA. This is a new change this summer, so no issues yet, but just concerned with any emergency care or urgent care, that might need medications. Just a concern.

Nursing staff is great. Mom is happy. I was a bit disappointed with the lack of a proper orientation for mom and they have been very slow providing the promised Alexa device to help mom remember daily events. I am overall very pleased, just a big lapse on the intake portion is my only concern.