Atlas Senior Living

We toured with Spring Park. The staff were very good and the follow up from them to make sure we got everything all figured out was great. The facility is all on one level and has an "X" design. When we were walking around there were some residents sitting in the center area watching TV and no one was talking. It just did not seem like the residents were engaged and they needed more care than my loved one did. The director here was extremely nice.

We toured with Oakview Park and the facility is all one level. It just did not have that bright and airy atmosphere we were looking for. It was more dark and institutional feeling.

There are some very good things at Legacy Ridge, and there are other things that were not as we expected. The people that we worked with to tour the facility, as well as the director, are truly wonderful and great to work with. I think they do everything they can to be extremely helpful. I also think the care technicians and med techs are very caring, wonderful people. Where I think Legacy Ridge fell down a little bit is in their dementia care. My mom is physically capable to do certain things, but she does have dementia, and she needs help/prompting to do those things. They would come in in the morning and say "Here's your pills. Get showered and dressed and go on down to breakfast." But she needs someone to oversee her while she does those things and prompt the process. Also, there are a lot of activities, which was one of the big reasons we wanted her there. One of her neighbors occasionally would come over and ask if she wanted to play bingo, but the staff weren't coming by and saying "Hey, it's time to come downstairs for activities." So she didn't get as involved as she could have. Again, there were many good things, but also some things that didn't work out quite the way we had hoped they would.

I toured Lake Howard Heights and they were very friendly. The person who showed us around was willing to do almost anything to accommodate me. The apartment they had available was setup like a studio and there was no door to separate the living room from the bedroom, and they offered to put a door up for me! Ultimately I needed more space for things I had in storage. I chose another community because I was able to get a bigger apartment.

This was an okay community, I didn't get to see any residents during the tour.

This is one of the best places I could find. This was close to family for our loved one. I like both the Manager of Memory Care and the Executive Director. Music, dancing, painting, and more are available for activities for the residents. The activities are good. This is a good place to live.

The community is above average. I would recommend the community about as much as any, communication between the staff could be better. The community is expensive but so are all of them. The community is clean

I think this facility is best for memory care like dementia or Alzheimer's. The rooms were nice in size and plenty of storage space. The food was good and they offered a great variety. I would recommend this facility for older memory care patients.

The legacy is a new, clean community located at a busy intersection in Lexington, KY with ample nearby shopping, entertainment and medical facilities. While there are some activities, it’s seems a little quite and dormant. The food is fine, nothing special. Dining room service is slow and my loved one complains of small portions. The courtyard is beautiful and enjoyable as are the many nooks of “living room” spaces on each floor which are high end in decor and pretty comfortable. The lobby and library are beautifully decorated. While my loved one is totally independent living, I would like if there were more organized activities. All in all, it’s a very nice facility. The transportation is limited. Just know, you are on your own here.

When we toured Traditions we were very impressed. My in-laws got moved in and settled. It took about a week or so for them to adjust to being someplace different but the staff was encouraging and patient with my in-laws and with us as we worried about them settling in. However, at one point issues started to arise - Slow responses when the pull cords/buttons were used; dinner being slow at being served; quality of food; no follow through on medical issues that Traditions said they would provide. There is now a new director and the food service has improved and we have been told staffing issues are being resolved. We are hoping it all works out because the facility is in such a beautiful location and the building is new, clean, and the staff that is there is very helpful.

What I really liked about this community it was designed specifically for residents with dementia and Alzheimers. On the tour, the staff was very nice and informative. The community appeared clean and well maintained.

My mom is a new resident in this community and so far she is okay. The care is good and so far we like it too. She likes the activities like painting and ice cream social. It is an enjoyable atmosphere for her. I wasn't happy with how her room was cleaned. I mentioned this to the staff and it seems to be better now.

The tour was given by one of the maintenance people and he was very knowledgeable about the community. The rooms were not the same as the community we choose as you had to pay extra for a room with an outdoor patio.

Our loved one has adapted well. Staff is great. Management seems in a state of flux.

We visited this community while looking into care options for a loved one. The staff members that I met seemed friendly and helpful, and the facility itself was clean and well kept. However, it just had sort of cold, impersonal hospital feel. I did not think my loved one would be comfortable here.

They don't necesarily pay attention to changes in medication. I also would never use their doctor. The price is reasonable, and it's a good size, not to big and not to small. No matter what it's all about the staff, and anywhere you go that is a crapshoot.

It's been bumpier than expected. Their staffing issues and turnover are part of the problem. Staffing ratio isn't quite clear. We like that they don't nickel and dime you, and their payment structure isn't set on tiers of care, so we could decide if my parents could afford to stay long-term if their health allows. The facility is beautiful.

I'm not sure what to say, except it was a VERY expensive 2 weeks!!! My dad ended up having a stroke and I had to call them that my dad was incoherent on the phone...would someone please check on him....as it turned out, people may have already been in his room because it was med-pass-out time. There was also a continual problem in the 2 weeks of not treating Dad with dignity and respect in regards to his bathroom needs. A pull-up was overlooked in the laundry which caused a horrible mess on his clothes! Overall, the talk was good, but the help was not.

The HVAC must be redesigned. An inspection of it would show its serious shortcomings. Activities are weak and unappealing. Food is plentiful but frequently poorly presented and often not flavourful. Frequent turnover of staff is an issue. The personal alert system depends on the wi-fi system which is unreliable. Litter isn't removed from the flower and plant beds. Heavy and hard to open doors by elderly residents on rollators. Also, dining room chairs all need sliders on their legs to assist elderly residents in moving them to sit and to get up from the table.

Initially, it appeared to be a very well maintained place. The administrator was very friendly and caring. However, I must say, that things did change. I cannot recommend it at this time, because I don't know anything about the current administration. I would suggest that any potential clients do their due diligence, and research the background of the administration, before placing their loved one there.