Atlas Senior Living

My brother and I along with my wife visited Madison Heights and found it to be quite unusual from any "clinical care setting " we had seen prior. The facilities are ranch style Homes that house 12 members and staff. the environment was clean , fresh smelling and attractive. Staff was friendly and engaged with the occupants in their care. We met the Director ; [Removed]. and the Marketing manager;[Removed] . and discussed the opportunity to have mom's care transferred there. Mom has been a resident there now for 5 weeks and has become her more normal self , prior to initial hospitalization. She is happier and speaks about the kindness of her caregivers and the concern they have for her. Our family has spoken with the staff and director on a couple of personal matters that had mom concerned and we all found answers that made this move truly a blessing and answer to continuity of care for mom's condition. As my wife and I are both medical professionals with over 47 yrs. experience as advanced practice RN's, we are truly impressed with the level and care offered to our mom and the other residents. If you or your family members are in need of this type and level of care for you or your loved one's, We urge you to contact "A place for MOM", speak with [Removed], and let her help you locate help and answers you need. A special blessing we give to [Removed] and the staff at Madison Heights for their care, compassion and kindness they brought and continue to bring to everyday care for our loved one.

When I toured the Brookdale Ocoee, I thought it was a very good place. It was clean and everyone was very friendly. The tour guide was prepared to take me on the tour when I got there, but I found a place that fits my mother's needs better.

nice facility & friendly, helpful staff; lovely atmosphere & living areas/rooms; Executive Director & Director of Nursing/Care Services excellent. Very involved with residents & care/needs, good communication with families, caring, welcoming, flexible and inclusive attitude. Feels like an extended, new family for residents and their loved ones/families. Nursing staff team also excellent and highly visible & involved with residents and families. CNA's friendly, helpful and hard-working. Plus, nurses on-duty 24/7 which is great, very helpful and provides a sense of security regarding resident care. Food very good with lots of variety/choices; executive chef trained in several New Orleans restaurants. An excellent choice and living arrangement for you loved ones.

In May 2016, when I was at my mother's home near Pittsburgh, PA, I entered information on the web for A Place for Mom service for Florida. As soon as I entered the initial information, I immediately received a call from A Place for Mom service rep. I informed the rep that I was looking to relocate my 90 year old mother with dementia from the Pittsburgh area to a location near my home in Florida. Also, I explained that there were family issues\problems between my mother and sister. After my initial contact, I spoke with Stephanie [removed] for A Place for Mom. After relocating my mother to my home in Florida, I spoke with Stephanie on many topics about the process to place my mother in a home for seniors. Stephanie's knowledge, experience, and skills were extremely valuable to me to locate a place for my mother. In fact, Stephanie Kirchner was GREAT and EXCELLENT throughout this process to place my mother in a home for seniors. I could not have completed this task without Stephanie's assistance. After going to a few facilities we chose the Brookdale facility in Clermont, Florida for my mother. The Executive Director at the Brookdale is Ashley [removed]. Ashley was GREAT throughout this process. Ashley's experience, knowledge, and compassion for her position made me feel extremely comfortable with placing my mother at the Clermont Brookdale. Since placing my mother at the Clermont Brookdale facility, the entire staff have been GREAT, EXCELLENT, and extremely PROFESSIONAL with treating my mother. It's not easy placing a parent in a home for seniors, but the entire Brookdale staff have been SUPER with daily friendly greetings and embracing my mother as a new client at there facility. Their attitude, professionalism, and extreme considerateness made my feel comfortable with my decision with placing my mother at the Clermont Brookdale facility. THANK YOU very MUCH Stephanie, Ashley, Brookdale staff, and A Place for Mom service.

Our experience with Brookdale Ocoee has been a very good one, so far. I really like what I've seen of the place! The facility is clean and well kept, and the staff do a great job taking care of the residents. They really seem to genuinely care about the people that they look after, and they're very accommodating!

I haven't been there in a couple of weeks, but I think things are fine. I like the staff there and she seems to be happy there. To save money, we may move her from a joint room to a private room. Hopefully things continue to go well.

I moved my mom into Osprey. It is a great facility. Very new and clean. She loves it there. Staff is very helpful and caring.

Cleanliness rating was based on the appearance of the facility at the time of entrance. Two weeks later they began a complete renovation of the facility and I am sure it will be beautiful. We are more than pleased with the service and help we have received from the staff at BROOKDALE in Ocoee.

My mother-in-law lives at Madison Heights. The facility has a very homey feel to it, not "clinical" at all. It is very clean, and I like the safety features at the front door and the sign in board, documenting all visitors. The staff is wonderful, very friendly, and clearly they enjoy their work. It takes a very special person to care for the elderly with compassion and patience. She is always dressed for the day & her hair in place. Anyone experienced in taking care of a family member with Alzheimer's knows what an milestone that can be - and it gives "us" a sense of normalcy while dealing with this horrible disease. Another plus - the staff will text pictures to you and they post pictures on Facebook! Love seeing the happy smiles when they have the therapy dogs visit, among other activities. So very pleased, and at peace knowing my mother-in-law is safe and loved.

I have a family member at this Bickford. She didn't want to move in and leave her home. We were all worried and she seemed depressed but when she moved in she changed. The staff was welcoming and the activities lady took her under her wing and totally changed my family members out look. They have some of the best parties. My family member laughs a lot and this makes me happy. She enjoys the food but would like more of a southern flair to her meals but she calls it home and never wants to leave, she has told us this. Thank Bickford for making her whole again!

We have not heard any complaints from our loved one. The food is adequate for a normal person but for a bigger person might not be enough. The staff is friendly and the community is very clean. The community is on the pricey side but it gives the feeling of a first class hotel. The second floor is the secure memory care unit. When you walk in it is like walking in to a huge beautiful first class hotel lobby. The rooms have their own refrigerators, TVs and bathrooms. It is located in a very good location with access to lots of things. If you can afford it, we would recommend this community.

I did go to about 3 or four other places, did the research, and shared with my brother what I had found for our dad. Bickford of Marietta provided us with the best value for the money. The staff and especially the administration seemed really caring, like they would do what they said they would do. Bickford was bought out about a year ago and the current owners brought in all new administrators, and are in the process of upgrading the staff and facilities. I was really impressed by their chief administrator. Dad seems to be happy and adjusting well at Bickford, which we are happy about.

I toured for my parent. The person giving the tour was very nice and seemed to know her stuff. The receptionist was friendly and professional. I met the activity director and she was very nice and personal. She was envolved with all the other residents and seemed to add sunshine to their day. The common areas needed some better furniture and hallways needed some fresh paint but it was cozy. I was offered something to drink and also saw a serving cart going around with water and juice for all the residents. It's real hot out and I thought this was a good idea. I think it was a nurse who came up and spoke to me but she was friendly and helpful. All in all I liked this place far more then the others I toured today. I am keeping my parent at home for now but will have Bickford on the top of my list.

Staff in the memory care center are nice and caring. Facility is small and a bit outdated but well kept and clean.

My mother was in memory care only for 12 days before she died. The workers were caring and compassionate. They took great care of her. Everyone is friendly and loving and they keep the residents busy with activities.

My mother spent her first 2 months on the memory care side. I did not like the care at all. The only person on that side that I was impressed with was the activities person. She was excellent, friendly and caring. I tried to get my mother out of that side asap. Once on the other side, everything was much better. I would definitely recommend the regular side of the Goldton. They were very accommodating and friendly. All of the staff was very good, but the weekend nurse, [name removed], was exceptional. She was an angel. So kind and caring to the patients. She was also the weekend nurse for the memory care side and I was always relieved when I knew she was there because I knew that she would check to make sure my mother was all right.

We are pretty satisfied with the quality of care that our mother mother is receiving at this time.

They had a friendly staff, the food was pretty good, lots of activities and everyone I spoke with was very friendly and seemed to care. Everyone was very helpful. I had questions about the different levels of care and how that worked and I got a great explanation of how it worked. Also asked about what happens if I needed to move to the memory care and they explained that process as well

Staff is friendly and kind. They take good care of my Dad, helping with dressing, bathing, and other daily tasks. Activities are scheduled daily for anyone to take advantage of. There is a gym and salt water indoor pool. Silver sneakers exercise classes are held several days a week. Food options are offered at the bistro. All Dad's meals are served in dining area just down from his room. Microwave and refrigerator/freezers in room for use making own smacks. Overall Legacy Reserve is a safe place, I am happy with my decision.

The staff is very approachable and my sister is able to get help when she needs it. Room sizes are adequate. Larger than others I've seen. Very modern.