Atlas Senior Living

We had a great tour experience with Lake Howard Heights. The facility was very clean and the staff were all kind and friendly. The reason we did not choose this facility was because it is not set up for memory care, there is no locked unit. If you need memory care it is not the place, but otherwise it looked to be a very nice facility.

The community is too high priced, and the price per month most likely will be going up. The community makes the residents pay for care even though the residents may not need the care, as they are able to dispense their own medication or able to dress or bathe themselves. The housekeeper is very friendly with the residents. The apartment, utilities, housekeeping, all the meals, transportation, laundry, and changing of linens is included in the monthly fee.

my loved one is doing well so far at Lake Howard Heights. the quality of the building is great, it's uniquely polished. it seems like they've gone above and beyond to make it feel and look modern. I really like their approach to the people who live there. they try to connect light personalities to similar people, and so forth. they don't just clump everyone together with hopes that they will figure it out. they really go the extra mile to put those with similar personalities together. they also have a good amount of weekly entertainment, which allows sociability. they try to get the residents to connect with one another, rather than the employees doing most of the interacting. they make it to where you are meant to find a true connection with others vs sitting in a room all day. it's not all medical, physical therapy or occupational therapy - they try to make you feel at home. usually in group settings, it seems almost "too" medical. most communities are ran by the employees and they expect the people to follow suit. at Lake Howard, they create a sense of community so that you feel like your own person. I also like how they present dinner. there are cloth dinner napkins at every meal and the meals themselves are very unique. there's a great dietitian on site who provides good nutrition. they have better cooking than most families.

I would tell others that the community is clean, and the staff is nice. I would recommend the community to others for their loved ones. My loved one's stay was short and the staff is very friendly. The staff was great to work with. The community called to check on my loved one after their stay.

Depending on the level of care that your loved one needs this may not be the place. If there is a high need for care and you have a loved one who has illnesses be cautious this might not be the community. They do have a lot of activities however, my loved one does not participate in the activities. Things started off ruff but they have changed and begun to settle.

This has worked out well for my loved one. The staff are good. I would be mindful of your loved one is eating their meals or other options for food, and make sure that the staff is still caring for your loved one. Overall, I would recommend the community and still be an advocate for your loved one. There hasn't been fresh fruit that I've seen for meals. A lot of the meals are rice based with hard to chew meats, and the breakfast seems to be the same. This is one area that could be improved on.

I went to a meeting from when the company changed over and there were a lot of complaints but they were not valid complaints. My loved one has been here for two years and she does not have bruises and she is being treated right. The people here are nice and that is really important. The prices are reasonable and we like it for our loved one. They have basic good food just like you would make at home and it is good.

Overall, we've had a very good experience. My only concern is that staff turnover seems high, which can be hard in memory care because changes in the daily lives of those with dementia can be difficult to manage. I feel like with staff inconsistency, the staff can't be aware of all the ins and outs of each resident's needs. It's not insurmountable - they just have to start over from scratch with new employees. And overall they're doing a good job. For the most part, the staff that are there are good. My loved one seems happy with the food. But I would say activities are limited/non-existent due to Covid.

The staff members would be a 10 plus, and the care services are excellent. I have been able to eat some meals there and the food is very good. The activities are awesome, and the staff members are so interactive with the residents. The first thing that stood out to us was how well they treated our loved one.

The food is very good in this community, and the community is in a convenient part of town. The grounds are well maintained and very neat and clean. The communications between the staff and the family are very good and they keep us well informed. I would recommend this community to others

The cleanliness of the community would be a 10 out of 10, we have never smelled any fowl smells and the residents are always clean. The residents and building itself are well maintained. They do an excellent job with the activities, and they recently hired a new activities coordinator. They have acitvities in the morning and afternoons, they also have a podiatrist and a hair stylist come in. Our loved one is extremely happy.

If you need independent living there is no medical care like in assisted living. The rooms were small but there were other options with the room sizes. I would recommend this facility to others, they seemed to have a good covid plan in place

Visited this property to look for an alternative living place for my 90 YO Mother. The facility is beautiful, clean, smells good, and [name removed] (Advisor) is very friendly and knowledgeable. Unfortunately, as Mom declines this facility will quickly become too expensive and they do not accept Medicaid, (which may be why the facility was so lovely.) It is very reasonable, as Assisted Living goes, but they need more wheelchair specific rooms, in my opinion. The "start up fees" were kinda like an apartment rental deposit - $2000 and $800 for the electric wheelchair because of the repair/damage they cause. I don't have a comparison, but it is an expense I wasn't aware of when we started price shopping. Overall a nice facility if you are looking for a place you wouldn't hesitate to leave a loved one.

First of all - I started here at a place for mom to look for our Dad a new place to stay bc he was dismissed from Oak Manor in seminole. Our father had fallen and needed to go to hospital, but they would not let him back. We were all of sudden without a place for Dad. I called a Place for Mom - [name removed] was exceptionally compassionate and referred Bloom to us. We were very grateful for the help to find Bloom. First of all our Dad never got to stay at this facility that's because he recently passed away. But it was our hope that our Dad could have stayed there his last few years of his life, but he didn't. The staff of [names removed] are amazing. [Name removed] actually has her grandmother at Bloom in St. Pete - so I think that says a lot about their home. No nursing home is ever going to be perfect - but this one is perfect in love and kindness. They worked very hard to keep it affordable for our Dad's needs. They went over and above to make sure his room was set up with all his needs. Then when they heard our Dad passed away - I tried to get Dads belongings back and just couldn't do it so [name removed] just loaded everything up and brought it to me. Not to mention she was concerned that we couldn't cook either and was willing to bring food. OK folks lets be honest - this company cares and their people are so caring and compassionate - isn't that what you want for your parents. Im just so sorry Dads last days were in a rehab and hospital during Covid - we did get to say goodbye to him but we had to demand it. He went so quick - be your best advocate for your parents and bring them here.

My mom has settled in without a problem. Staff very friendly and have been helpful to me since this is the first time for me and my mom. Would like to see some more activities especially exercise, but they are in between activity directors.

If I could give Alto Senior Living at Buckhead more than 5 stars I would. Let me start by saying that I seldom take the time out of my schedule to write reviews, but absolutely had to share feedback given the phenomenal care my mother receives at this community. Finding a place for a loved one that meets all of your needs is a challenging task. After conducting an exhaustive review of assisted living communities in the Atlanta area, I was introduced to Alto by an outstanding care consultant ([names removed]). Her expertise in this area drastically changed my life, identified realistic options, and a path to get to what my mother ultimately needed. From the initial tour at Alto to present day, the entire staff at this community continues to perform at an outstanding level of service. Whether it is front office, nurse, kitchen, maintenance, or housekeeping, every interaction is positive and filled with genuine concern for my mother’s well-being. There are countless examples I can think of where staff performs at the professional level one would expect. The confidence in knowing your loved one is safe and happy is priceless. Moreover, when there are areas in which I would like to see a change, I am readily able to access the appropriate person and feel confident about the change being put into motion as soon as possible. I love that it is not one of the larger assisted living centers and you have an opportunity to really develop a “family community”. Everyone knows everyone which means there is a shared level of accountability ultimately adding to the level of support any resident receives. Last but certainly not least, the quality and frequency of activities Alto offers by far exceeds all of the other assisted living communities I researched. My mother is still very active and needs to remain engaged in as many activities as possible. I’ll end my review with this… The staff at Alto has been able to make my mother feel comfortable, safe, and well taken care of. She is VERY particular and moved from living in the same residence for over four decades in another state. If you are caring for an aging parent you have to know this is no easy feat! If you’re in the process of evaluating assisted living communities, let me save you tons of time, heartache, and decision fatigue…choose Alto Senior Living at Buckhead. When you leave the caregiving to them, it really allows you to spend the time on what really matters!

5 stars wasn't enough! I'd give this building a 35/5!! Everyday in this building has been super! Couldn't have been any better! I can findly sleep at night knowing my mom is in good hands. Everyone is so nice. Thank you Team Oviedo!

The staff are remarkable and the facility is brand new. The structure of the meal plan and options are served fresh and mixed up. If the resident wants more they will provide more food. They even have a bistro to get meal substitution. I have no negative things to say about the community. The grounds are maintained very well. The amenities have been great, there is a place to get hair and nails done, a massage place and even a nice sports bar with Happy Hour everyday before dinner. There is a bus that takes them off site to a museum and various stuff around the area. She can do as much as she wants to do. There are activities like arts and craft and they are starting a cooking class.

My 93 year old mother has been a resident since 2004 following my father's death. She started off in the independent living tower, and over time, is now in the assisted living wing. These folks are the best. Great leadership, dedicated care givers, and an excellent support staff. As you can imagine, their jobs are not easy. Always demanding, sometimes grumpy, and often lonely-the residents by and large appear relatively happy and satisfied. My mom has made, and lost many friends over the 13 years-but the Lake Howard Team gets 5 stars and a big thumbs up from my family.

My mother has been a resident of Lake Howard Heights for over 4 years and loves it. She loves the location and the staff and feels very safe there. There are so many activities for her to participate in, but her favorite is the "mystery rides" where she goes on the LHH bus to an unknown restaurant for lunch. The staff are very caring and very accessible for questions or concerns that I may have. They keep an eye on her and have let me know immediately when need be. Is she doesn't show up for a meal, they will immediately call her or go to her room to make sure she is well. The maintenance staff is constantly trying to improve the facility inside and out. Lake Howard Heights overlooks beautiful Lake Howard, inspiring tranquility. There is always a lovely breeze.