American House

At American House Bonita Springs Senior Living the weekend receptionist is a total flake. She absolutely knows nothings. She uses it as an excuse that she only works there the weekend. The weekday receptionist seems to much more concerned and on top of things. She is willing to write down notes and follow up. The care services staff are on top of everything. They have very few outside outings to offer at this facility. They do have a couple of lunches offered. I would like to see them taken to an afternoon play or something like that. The only thing I have seen them offer is dropping them off at K-Mart or something to that affect.

Communication could be better all around. Noticeably between the staff and the family members and also communication from the staff to the medical personnel and between the therapist, or whatever may be.

Well she has only been there for a month so far and I think it's too soon to judge them. They had a change of ownership and they got struck by lightening, so nothihng has been normal. It hasn't been bad, just a little chaotic. I think they are a wonderful facility. They pay attention and they respond quickly, which is good.

A great place for seniors. The management goes out of their way to help their residents. The communication with the staff has been excellent. The meals are adequate. There is no vegetarian food. The downside is that you can't choose your menu. Other than that, everything has been going very good. I would highly recommend the American House Milford Senior Living to anyone. (Activities are not applicable).

I cannot say enough good things about Cedarlake Village. Mom didn't even want to move in the first place, now she loves it. The staff at Cedarlake Village is always so willing to help. I am very impressed with the communication I have with the staff. Everyone is so caring here. My parents are thrilled!

She did receive her medication. She did not like the food however, she thought it was just warmed up from the day before. They should have been trained on how to get someone to participate and be involved. For respit care they need to be more attentive to the families wishes. We wanted our mom to be more involved with the activities, so I was not pleased that they did not try to do that. She was isolated quite a bit and we wanted to her to have more interactions with people. She did not experience what I had hoped she would.

My parents have lived at American House, Cedar Lake for about 2 months and are loving it. The food is exceptional! The people are the best! And the activities are extensive! All in all, no complaints whatsoever...I don't think I could have found a better place for my folks. Although my mom really didn't want to move, she keeps telling me how happy she is!!! And you can't even imagine how that helps us rest easy knowing that they are in a safe, comfortable, and happy place!

I can't say enough great things about Elmcroft of Hamilton Place. The Executive Director goes above and beyond and the staff have been amazing in helping my grandmother adjust to her new home!

Overall things have gone very well for my loved ones at American House Jenison! The facility itself is well kept and clean, and the staff is friendly and professional. My loved one really seem happy here!

As a whole, I think it's a very nice place. I think that what they can improve on is making sure that they have someone at the front desk at all times. I think it's important that someone is there so random people don't just walk in. Overall, I like the facility.

They've done a very good job overall at American House Riverview, I would give them high marks across the board! The staff here is friendly and professional, and they do a really excellent job engaging with the residents and getting to know each person as an individual. They've been very accommodating and easy to work with in general. The facility itself is well kept and clean, and has a welcoming friendly atmosphere!

The American House Village Senior Living is a wonderful facility. It has been working out great for my loved one. The facility is always clean. The staff has been very friendly and helpful. The value is great. The care services are great. They offer many activities to keep the residents busy. Everything has been going great. This is an excellent facility. I would recommend it to anyone looking for a nice place.

My Mom and Dad moved in the facility near the end of March. So far it has been even better than expected. The community relations rep Tera and the director Abbey have both gone above and beyond what can normally be expected in providing superior customer service. My parents have really enjoyed the food, entertainment, games...

It seemed like a good assisted living. The director and staff was friendly and asked a bunch of questions. The residents their were happy. This maybe the place its clean and nice looking.

We are pretty happy with them. They are awesome, we don't have any complaints, or anything we want improved at this time. I would rate them very highly.

We are very happy, she is doing very well there. She has started getting involved with the community, now that she is all unpacked. It's immaculate, and a well kept. The people are really nice there. We are really happy with it.

We toured this community when we were looking into senior living options for our loved ones. This was a very nice looking place! The staff were all very friendly, the facility was clean and well kept, and the prices were good!

My father was there only 4 days, so I don't have a lot to go on but the staff was very friendly . My husband and I went to visit everyday at different times. Every time the patients seemed to being cared for. My father had a stroke and passed away only after being there....I hope it wasn't because of the changes of leaving his home which was not home to him....I will never know....but I think it would have been a place we would have continued to be happy.

We went to visit this community to see what it was like as we are trying to place my Father into a community. We thought it was great! It is a realy nice place. After visiting this community, we feel like this is the place for my Dad. They have a lot of activities going every day to keep the residents involved.

We visited this community when we were looking into care options for a loved one. I thought this was a very nice looking place! It was clean and the people were friendly. However it was also one of the more expensive places we saw, and out of the price range we were looking in.