American House

I can't even begin to explain how amazing the staff is here at the Troy location. From the very first day my parents were welcomed with open arms and made them feel welcome. The staff made the transition from my home to here easier on all of us. I was truly worried how they would adjust, no worries now. I get hugs from everyone when I come in. THANK YOU EVERYONE HERE AT THE AMERICAN HOUSE.

evryone is helpful, beautiful experience very festive

Excellent staff. Lots of unique and fun activities. Really enjoyed the food. it is only one level and has an outdoor courtyard. This is somewhere that I could stay myself.

I toured this facility and found [Removed] assisted director very professional, informative and compassionate. Listening to my family’s needs and trying to suggest solution for our unique family dynamics.

I absolutely, hand down, recommend this place. I love it, it’s like having a feeling of being in a 5-star hotel, it’s beautiful, and very friendly. With the staff and residents there it’s almost like being a part of a big family. Everyone gets to know everyone’s names and it’s just really friendly. I love the activities director; she promotes everywhere what daily activities that are happening. They put fliers near the elevator, on the wall in the elevator, in my husband’s room, just everywhere. They definitely keep you updated to what’s happening. They do things like balloon volleyball, bingo, they have finger nail day for ladies who want to get their nails done, and happy hour almost every day at 3pm. They also have an on-site movie theatre. The food that they serve is awesome. It’s almost like fine dining at a restaurant. They always have fresh flowers on the table. Every two weeks, those who would like to participate could get fresh flowers and make bouquets. It gives residents something to do and it’s wonderful. They also offer complimentary transportation services. I noticed today that they are taking the residents vote for those who want to. It is nice that they offer this and I notice that they would take residents out to go shopping or regular outings. The facility is always clean and they take out the trash daily. I never smell and odor only during the evening I can almost smell a slight musty smell coming from the laundry room. My husband’s room is on the second floor above the laundry room and it’s just something that can’t be helped. Other’s don’t notice it but I’m just sensitive to that sort of thing.

Facility was very clean, and we were greeted by friendly staff. The residence seemed to enjoy being there. The dining room looked more like a fine restaurant setting, much nicer then just a table and chairs. When Mom is ready this is the facility we have choose for our mother.

American House has been very accommodating. They have done a very good job. The staff has [gone] above & beyond to make sure my mother's needs are taken care of. I am always talking to the residents. It [has] been my observation [that] the residents are very happy. I am now [going] to volunteer. I am looking forward to [removed]. They are very caring & loving. [removed] is fantastic. [removed] does a great job working in the office.

This community is beautiful. First impression walking in was just beautiful! Looking around at the residents there they all seemed very comfortable and happy. Even shouted out "this place is great". Unfortunately it looks like a financial struggle for my Aunt to live there.

We got the chance to tour American House Sterling Meadows and my mother and I really did liked it even though it was not our final decision. The place was clean, the staff was friendly, and the community's residents seemed very lively and nice as well. Definitely a good option we just chose to go elsewhere beacuse our other option was closer to me and the rest of our family. All in all a great place and option.

The American House Sterling Woods is exactly what we were looking for. The staff, community, and food are all up to par for us. As well my mother's living space is spacious enough for her and her cat. Very satisfied and would recommend for other families and their loved ones.

This is a beautiful newer community which is set-up for Independent thru Memory care. The inside is well set-up and the staff was very friendly they took their time showing us around, the rooms were nice and we had all our questions answered. There were a lot of different amenities for the residents to take part in and I would definitely recommend scheduling a tour here.

Friendly accommodating staff. Great activities coordinator. Staff puts residents at ease and makes them comfortable. On site medical team addresses residents medical issues. Highly recommend to others.

Dad seems to like the food and they offer a good variety. The staff have been helpful and friendly. The community is clean and the outside looks like a five star hotel. They have a calendar full of activities. They seem to offer a higher level of care. I would recommend this community.

We toured this community for mom's care. We liked the staff that was very nice. We wanted a bigger room for my mom. The activities would have been helpful and the menu seemed to be nice and a lot of healthy meals. We would suggest that families tour this community for the care of a loved one

Excellent place to volunteer at.

This community is working out well for my mother, and her needs. It is a nice facility, and I'am comfortable with her move here. The staff is good, and they are taking good care of her, and her needs. It is a community I would recommend to my family, and friends. My mother is doing well since her move here.

My dad moved in over a month ago and he love it. the staff is amazing, very very nice and my dad say the food is good so thats a plus

I like it here because its mostly quiet – I love all the music here. Most of all the wonderful help I get with anything I may need.

We like the care from this community. The staff are caring and attentive. The community is clean and we like the environment. The menu needs some small improvement. We like that they offer activities. We would recommend this community for the care of a loved one for the good care and value to other families.

I feel safe – staff is very helpful and understanding. Enjoy the menus. I feel chefs try to please – feel blessed to have a chapel in building and nice to have a park within walking originally - now harder to walk too. My doctor appointments and dentists don’t have to bother my family – shopping available. Field trips available apple orchard - Like gardening – walking exercise available. Fun social get together celebrating resident birthdays – able to join a choir/ great director – makes you feel I can still sing.