American House

Has provided a caring, pleasant environment for my parents. When I checked into a nearby hotel on a recent visit, the desk clerk said she had heard only good things about it from various family members. I particularly complimented [Name removed], the manager, and the desk clerk said she had heard good things about [Name removed] too.

I recommend Elmcroft of West Knoxville as a "Must Visit" facility. This is yet another facility that has a majority of tenured staff.(this is something very important) The entire management staff has over 10 years of service here and most of the Care Staff has around or over 10 years of service as well. They have 24/7 nursing staff on-site. (this is also very important) They have pendants and pull cords for emergency's and they input all meds and health issues directly after visiting residents on the wall mounted computer kiosks located in every hallway.

Great place! I loved it!

Lovely place - very clean, the residents all seemed to be happy and satisfied. Beautiful spacious dining room, good food, and friendly servers Tour was very informative; saw one of two floor plans and it was just TOO SMALL -- we were both shocked by it. A person living alone could be quite happy there.

I consider myself lucky to live here for 1 1/2 years now! Premium city = my family here Need assisted living facility 95 old and + walker (widowed) Got a very nice 1 bedroom apartment Management first class = v. helpful! Service = A1!! Kitchen personal same (they Bar-B-Que my steaks!!!

American House Livonia was very good to us. I moved my dad in [date removed] for a variety of health issues. He was always taken care of by a kind and compassionate staff of professionals. The building itself was always clean and well maintained. Updated décor, responsive medical team, friendly office & housekeeping staff. Thank you for taking good care of Dad!

Went to there cocktail hour. It was very noisy. Like a noisy restaurant. Difficult to hear. Other than that, I loved it.

Has 2 studios $3750. Beautiful with everything you need and best convenient location. Didn't see any residents, most were at Publix.

Impressive facility. They went out of their way to help my parents while we waited for opening day.

The people at American House are the best! My dad stayed there while recovering from a brain injury and he had a great experience. I would highly recommend them for anyone seeking a homey, warm, safe, clean place to live. The entire staff is top notch and very attentive - you can tell they truly care about their residents.

Awesome facility. Although we could not talk to any residents as not open yet.Senior Staff on site only at this time.

All the staff is very caring. All caretakers, office staff , activity directors , cooks /kitchen staff & maintenance go above & beyond for the residents. New administrative for a Freedom Hill works very hard & Has a caring relationship with each resident. As well as listening to all of our concerns for our love ones. All responding to family’s concerns and keeping Family’s in the loop. Great Hospice support for those who need it, which is So supportive. Very happy with this facility.

[name removed] was so helpful and kind as we toured the community.

[name removed] was a great tour guide. My parents & myself loved the place. New, clean, beautifully appointed & a welcome feeling. Hope to be able to work things out. Thank you [name removed] with your assistance. Also a warm welcome feeling!

I highly recommend the Freedom Place! My mom had lived with my husband and I for 7 years as her dementia progressed. This past December, she had a fall and we knew we had to find somewhere safe for her to live and be taken care of. The search for a facility was difficult. I was very particular. We visited approximately 10 facilities and I was losing hope. But when we visited Freedom Place, we knew instantly that we found her new home. [Name removed] is the director and I'm sure the previous review was before he took over the position. [Name removed] is friendly, helpful, informative, and gets right in with the caregiving. He pays attention to detail and makes sure things are running smoothly. He takes care of any issues that come up in a caring and timely manner. I appreciate how he keeps me updated on the happenings of the days and provides details and stories about Mom and makes me feel good when he shares things that prove to me how much he cares and really knows Mom now. I had a hard time with handing over the care of my mom to people who didn't know her or love her the way I do. But they made it easy to trust them as I found Mom clean and dressed nicely each day I visited. All of the caregivers are wonderful - [names removed] to name a few - and I so appreciate their kindness, caring, and love they show daily. [Name removed] is the activity director and she amazes me with the job she does. She keeps the residents busy and having fun as much as possible. She knows each resident in detail and their likes and dislikes and treats each person as her own grandparent. She's great at handling difficult situations and making residents smile. As [name removed], she gets right in at the caregiving too. [name removed] just hired an assistant, [name removed], and I already see her embracing the methods used by [name removed]. Because I visit often, I have gotten to know all of the other residents as well. I am happy to see how well they are cared for too. Finding a place for Mom, and no longer having her by my side daily, was one of the most difficult processes I've had to deal with in my life. Even more difficult than caring for her for so long. The people at Freedom Place helped me trust that I made the right decision and that I've found the best place for her. Mom settled in very quickly. She is always smiling and I see that she is happy and content. It does my heart good to know she is safe and well cared for.

Great place! Activities going on, whole facility is secure. Hydration ongoing, 3 dietary references, therapy available. [name removed] the ED is terrific! Place is clean, direct care staff introducing themselves and working well w/residents--many staff there multiple yrs.

We placed our mom here at Freedom Place after her Dr. advised us she needed additional care. This is a brand new facility, beautifully decorated with safe patio areas. The director AK is excellent. His primary corncern is the health and well being of the residents. He cared for our mother as if she was his mom.The staff is caring and professional yet made sure we were updated with any problems or concerns they had for moms care. The food is delicious, home cooked food. We had Thanksgiving dinner with mom that was just like what we would have cooked at home. I highly recommend Freedom Place. Unfortunately Mom passed away but while there she was valued and had excellent care.

The main reason why I picked this facility for my Father is that I liked how all of the residents were always engaged in something and not just sat a table or lying around. Everyone here is very friendly and it’s a very beautiful building. It’s very clean and the décor is modern. It’s nice but it isn’t overly formal. For activities they offer things like trivia games, gatherings, exercise classes, and holiday celebrations. I would recommend this facility to other families.

A wonderful community. I don’t have to worry about my relative because the entire staff takes excellent care of her. Thank you so much.

This is our families first holiday party at the American House in Troy. Wow!! What a wonderful experience. The festive atmosphere was great and everyone was friendly. The staff went beyond our expectations. Clean and organized event. Way to go American House. You guys are rock stars.