American House

Our family had a virtual tour and our experience was great. It was very useful, they took us all around the community to see different rooms. We really did get a good sense of the place.

Very gorgeous community. Loved the atrium and the fountain. Many many beautiful common areas. Would be a beautiful place to live. Was disappointed that no patio areas and room views were not very impressive on the open rooms.

Our loved ones were only there a month and every staff members and residents there were just so friendly. They absolutely loved the meals they served, and even though they did not participate in the activities they were still offered. The value for cost is about average, and the trial apartment was a good nice size.

We chose American House Village at the time because of the location of the facility, it is close to family and also the staff members were nice and it was clean and value for the money was great. The apartment sizes are not bad, she has a 2 bedroom so it is pretty spacious for one person. I would recommend to others looking.

The staff are helpful in any way possible. They have a activities director, who is in contact with us. I've had the best experience so far. This is the place to go to if you have a loved one needing a place to go to.

We toured this community and the tour was very good. The staff was very friendly and shared a lot of great information. The tour was well done and They answered all our questions also.

I've had a great experience with them so far. They helped me immensely to transition my loved one from acute rehab to their facility. And they've also helped with giving me some direction with other paperwork to be filled out, and doctor appointments, and all that kind of stuff. It's clean and an excellent facility. They have different areas for you to go, for instance each building has a library. It's just a friendly place, and we're very happy our loved one is here. The meals look delicious. They have a lot of activities to participate in. Recently, they had a fun event for the Kentucky Derby. They have a puzzle group, exercise equipment on each floor, wonderful outside seating, crafting. Every time I go there, they always seem to have something going on, a little bit for everybody.

This was our top choice! Beautiful new facility with a variety of apartment sizes with great balconies. Welcoming and well qualified marketing manager and Executive Director. Love the amenities and physical therapy on site.

I think from the time we went in to tour, it felt welcoming. The people were friendly. It's more of a homey feeling. We just felt like this was a good place for our loved one. From what I've seen, they have a lot of activities. My loved one doesn't participate as often as I wish she would, but there's lots for them to do. She used to just sit in her room, and when I talked to them and gave a pointer asking them to not just invite her but to say "Hey this is what we're doing, let's go!" It's been better, and she's been participating more. They have an app that lets you know what your loved one is participating in, which is neat. I'm planning on talking with the activities director to get even more information on what their process is in encouraging the residents and keeping them engaged. But my loved one is doing so much better than when she first moved in. In fact, she's had quite the turnaround, which I'm told doesn't happen very often. But she's been pretty clear-headed. They clean the residents' rooms once a week, and the only thing I see regarding cleanliness is things on the floor sometimes that my loved one can't pick up, little wrappers or things like that. Or an area by the shower that needs cleaning. But it's nothing big, and I think cleanliness overall has been very good. She says the food is good, and if anything they try to feed her too much. We have been very pleased here. Their PT and OT team has been amazing here as well, and I give them a lot of credit for how far she's come. When they initially evaluated her, they said they didn't think she would get to this point. But now she's getting ready to transition from total wheelchair use to using a walker instead, and they're getting ready to dismiss her from therapy. I've been very very pleased with the therapy team that Anthology works with.

The property is brand new so everything is perfect. It also means all the residents will be transitioning and getting to know each other at the same time. Lots of great amenities and the rooms were beautiful with high ceilings and natural light. Improvements would be patios/balconies for all units, community garden and more large units.

I think they're good. I just feel like the people that are in charge of the medical care - which is a completely separate entity - have some overly strict rules about meds and stuff like that. I tried to get some more natural medicine to help my loved one, and they said it wasn't allowed because it didn't come from a pharmacy. The staff at American House itself are great. I feel like I can be honest with them, and they have done all they can to help me with our unique situation. They've been very good to me and very patient. My loved one has ended up being quite a difficult resident, and they've really worked with me to give me time to figure out our next move.

American House has done a fantastic job during this past year with the pandemic, and despite the community going through some remodeling it is still kept very clean. They are doing a great job bringing back the activities for the residents, and what we really like most about this community is the way its built. Its spacious and for this area we feel that we are getting the best bang for the buck.

It is a good place to be for your loved one. Financially this is lower in cost than several other communities in the area. They don't do much for activities other than Wii Bowling and Cornhole. I'm hopeful the community can take the residents out this summer after COVID.

We felt very welcome during our tour of the American House in Petoskey. Our guide showed us two apartment options, and during the process my mom was able to have conversations with a few of the residents. All of our questions were answered!

We struggled with convincing our family member that this was the right move, but he's just been so much happier since he made it. It is incredibly clean here. The front desk staff and the property manager that we've talked to have been helpful and responsive. And while we know activities have been extremely limited, we also know that's been due to Covid. Even with Covid restrictions, they've tried to have some things for residents to do, with masks and social distancing. It was nice that they were making the effort to keep people engaged. And now that everyone has been vaccinated, they're starting to incorporate more activities. My family member has been really happy with the food. They have a good variety, with something different every day, and different choices, and everything has been well cooked and delicious.

We chose American House Cedarlake because they were more cooperative at the front end trying to help set things up for us and they seemed to know what they were doing. The room sizes here were very nice and spacious. They were above average with their communication and I would recommend them.

Everything is wonderful

The staff members would be more than a 10, they are amazing. The activities are a hit or miss and due to the state requirements if someone tests positive they have to shut back down and quarantine. However, the activities director does an amazing job with what she can.

I would highly recommend American House Milford. The staff are caring and kind and my dad was so happy there.

I think this residence fits the bill. Excellent (unscheduled) tour of the property with Tempa Finch. The one bedroom units look just like an apartment and I think my mom would like that very much. The bedroom is separate from the living area which is nice. The facility is adjacent to St. Stephens' Catholic Church, which, when my mom is fully recovered I know she would love to attend. The residents all seemed happy and friendly. One resident I spoke with gave the facility a glowing report, and she had lived there for three years and had made great strides in her health due to the physical therapy and occupational therapy offered at Elmcroft.