American House

I have lived here for a year and it is a nice place. Many activities, the apartments are nice. Support staff are very accommodating, especially at the front desk. The bus drivers are great. The food and dining staff are great. But the food is not one of my favorites.

Anyone who has helped us in any way have always been helpful cheerful. Apartment is very nice and pleasant. The food is not my favorite. It could be more tasteful (less fat). waiting staff, always pleasant and helpful. Will help and are great and pleasant, would recommend it.

Common areas kept clean. Meals brought to our rooms are a blessing and with a smile. A feeling of safe a building and well organized. Less bacon and fried foods would be better. Turkey meatloaf with topping was delicious!

My favorite thing about living here is the people who work here!!

We've only been here for a few months, but are enjoying the benefits of our new home immensely. The office personnel, maintenance crew and restaurant staff are extremely accommodating and everyone is exceedingly helpful and friendly, including the other residents. We are glad we made this move.

I love the staff. The food is excellent, no complaints. I love living here.

Incredibly delicious food. Unbelievable amount of food choices any and all needs addressed immediately. Staff not only professional but caring and compassionate. Happy residents whose only regret is “ I should have done this sooner.” I heartily agree! Beautiful apartments and Facilities.

Everyone helps and runs to check on you. We have the best job in the world. Nobody can beat American House Wildwood at caring and helping their residents.

Great place, clean residence happy. Apartments beautiful. Restaurant, pool, friendly helpful staff.

My daughter toured all facilities in the area. I believe they made a good choice, I could not pick or choose a better place. The management and staff should be commended. I am proud to say that I live at American House.

I love it here, all of you are great. Thank all of you. Treat me as if I were your grandmother. Thank you.

I like this community. I came here knowing no one and now I have a new family of friends. Everyone here is very friendly and helpful. They will do anything for you.

Accommodations - perfect. Staff - A+. Kitchen staff - A. Meals a problem, portions too much. Residence - very pleasant. Activities - fun and plentiful.

My choice to be here is great. The food could be better. The med team could be better. Start the bus up for Myers and the bank. Changed entrance time from 6 to 8 p.m. unlocked.

All the people here are very nice. Everyone treats me good. I like it very much. I have a lot of friends also.

Excellent

Many chuckles, good schools, good, safe. Shopping, great hospitals and doctors.

We are constantly amazed at how hard-working and caring the staff at American House, Charlevoix has been. [Name removed] as an excellent job during these trying times. She seems to be there everywhere, at once! All of the aides are caring and genuinely concerned about the well-being of my mother. Thank you! Excellent work/service/care.

The staff is friendly, kind, well-trained, overworked! The facility is clean, cheerful, modern, nicely decorated. There has never been, in the 2 years my mom has lived in this community, there hasn't been communicable disease within staff or resident. Normally, prior to covid-19, American House has a multitude of activities, celebrating holidays, or games like Bingo, or concert, or church services, etc. Where residents can interact. Now we must keep them solo. No expense is spared when it comes to the happiness of residents.

My mother, [name removed], has been a resident for over 3 years and I am very happy with the care and facility. [Name removed] says the food is good. Every staff member is caring and compassionate and makes [name removed] feel safe and cared for. The staff deserve credit for their attention to guidelines during the pandemic. American House have kept to the difficult and rigorous measures. [Name removed] the manager deserves extra credit for going above and beyond consistently.