American House

It's difficult to get good staff, but this place did it. They are fabulous. Everything is perfect definitely

I would give them 5 on all categories. It has a very homey feel. I love the big open "living area"that is the lobby area. It's a good space for big groups or small groups to congregate. I like the layout of the facility. It's not confusing to navigate for a senior who gets confused by too many hallways or paths. Staff and residents are very friendly. My dad and I both felt comfortable with the people and the atmosphere immediately. It's clean, neat. Not overly decorated. They have plenty of activities for people to participate in.

[name removed]has adjusted well. All of the staff at American House treat her very well. Helping at times to show her how to do things. She is more independent how that she is there she loves her apartment and is still decorating. Meals are good and she likes her new medical staff. I would recommend the American House to others in need. I have also recommended A Place for Mom to others as well. You were so helpful in getting us places to visit. We didn't have much time to work on a new location for [name removed]and you took all of stress out of the process.

When I was there in November I would have said 5. The rooms were very clean, the food was wonderful, everyone was friendly and helpful. The building is beautiful love the porches . We met [name removed] and from day 1 he was a huge help with any problems that we had. My mom loves it there and she is happy.

When we walked in it was bright well appointed and just felt comfortable. The staff was setting up for a special event dinner that night expecting to feed 200 people. We were impressed with the color selections from carpet to wall colors, others that we have visited seemed depressing. Only negative was workout machines were very scarce the rep told us they weren't being used which makes sense. Food menus looked very adequate.

Staff was friendly and helpful, my Aunt [name removed] was happy there. Of course the fire was RATHER INCONVENIENT. The staff did a good job after the fire in trying to be as helpful as possible.

5 for all. We were impressed by the kindness and thoughtfulness of the staff that helped us get situated. [name removed], the sales coordinator was especially helpful and gracious. We were new at this with an aging parent and [name removed] was patient and helpful thru the whole process. She is a genuine and kind human, knew every residents name and talked to them as though they were her friends and made us and everyone feel like they were part of a family community.

What we like the most about the community is that everyone I ran into there was friendly and helpful. Yes, I would recommend American House Coconut Point to other families based on the experience.

What we like the most about the community is that the staff are very kind, considerate, an compassionate as well as professional. Based on the experience so far, we would absolutely recommend this community to other families.

The facility is nice and seems very well kept. From what I observed, the staff were competent and kind to the residents. The rooms I looked at were a bit larger than ones I observed at other facilities and had a fairly spacious closet, comparatively. I had great difficulty choosing between American house and another facility. Ultimately, I chose the other facility only because it was closer to my house.

American House Southland provides options for activities and encourages residents to be social. You have opportunities for transportation to restaurants, shopping and in general activities. The living space is well maintained.

The food menu is exciting we have choices. Entertainment is very good housekeeping is Housekeeping is very good clean house smells

Overall a super nice property, super friendly staff and and great visit. The floor plan with the small kitchen just didn't appeal to us, otherwise the location and pricing were perfect. Just not the right choice for us

Choosing American House Fort Myers for our mother’s senior living community has been one of the best decisions our family has ever made. She has been living there for 7 months and we couldn’t be happier with our choice. Her health and wellbeing has flourished. She just celebrated her 95th birthday and they helped us choose the perfect singer entertainer who made her day very special. Our family felt welcome to add our touch to the celebration. Many of the staff participated in the singing, dancing and encouraged the residents to join in. We visit the community often and always feel welcome. You can tell how much the caregivers must love their jobs and how well the community is managed. They treat the residents with respect and truly care for them. We feel like family there and lucky to have found the perfect place for Mom.

The staff and residents were all very friendly and happy. Staff offered a “grand” and meal to both me and my friends. [removed name] answered all our questions. I didn’t feel pressured. Overall enjoyable experience.

I was looking for assisted living for my 95 year old aunt who could no longer live alone. [name removed] was wonderful, showing me all of the wonderful amenities that American House has to offer. She then explained the financial end of matters. When I entered the facility I was greeted by the staff and everyone was very friendly. My mom was at American House about 10 years ago and we were very pleased then and now.

Everything is going great so far it's been a learning experience for both sides every time my dad sends an email. He always gets a fast response and gets all his questions answered so so far everything is going well. Staff is really caring and looks out for my mom.

The administrators were very helpful and did a good job of explaining the details of the facility.

I was looking for assisted living. But my mom went down hill really quickly, and they could handle all of it. I highly recommend them!

I would highly recommend American House! Everyone has been very helpful. My parents love it there. I live in Wisconsin, so I talked to them. They love the food too.