American House

The staff is amazing. So very friendly and helpful. They genuinely cared for my mother and for my family. It was so refreshing seeing staff that actually liked being at work and interacting with the residents. They made my mother feel so welcomed. She was on hospice when she joined the facility and they treated her with respect. They got her out of bed without me having to beg them to like at her previous facility. They checked on her often and interacted with her like she mattered. The nursing staff went above and beyond for my family at the end and I cannot express gratitude for them. I have recommended the facility to everyone that has asked. They made her final days on this earth peaceful and filled with comfort.

My Mom is very happy there and I can only say good things about American House. I'm so glad we found it.

I just want to say the American House Hunter is amazing. My mother lived there for about a year before she passed. The staff were amazing. The supervisor for the medical team was very compassionate. My mom was on hospice and towards the end the supervisor always made sure she was very comfortable. The staff of American House was awesome. I would recommend American House Hunter to all my friends and family.

Everyone at that facility are awesome. My friend lives there and everyone takes care of her. Had a question for the medical staff and the site supervisor answered my question and even went above and beyond for my friend. Which was really nice of her. My friend has no complaints. I would recommend this facility to everyone I know.

I would say that it's a beautiful facility. Move in was seamless. The staff is very professional and incredibly friendly. They definitely cared about the well-being of my mom and had numerous services to accommodate her needs. Whether it was ensuring she had appropriate meals, had access to the correct medical care or scheduling activities, they had it all. Would definitely recommend Beach House!

Like the cleanliness and size of room. Least, friendliness of staff, not bad but could be better.

Well, I loved the director who was there when we checked in. I never got to meet his replacement so I don't have an opinion about her. The rooms were a little small so you have to be creative about decor. I think having a room to yourself is the way to go if you can afford it. Most cannot. It took a little while for us to get her TV working because of issues with the cable but finally got that worked out and was great. The staff was really knowledgeable about who to contact if you needed to use outside services like physical therapy or home health. The meals were pretty good. My MIL really likes the sweets. We chose that place because it was in an area that was already familiar to her and convenient for us to go there. Also the other places we looked at were more expensive and we didn't really like the area they were located.

I would recommend American House Coconut Point to a family member or friend.

At this time I'm a little frustrated with how the Covid outbreak at Ahvb was handled my dad ended up in the hospital. Overall I would recommend this facility to others looking for independent living.

We're just very happy.. small patient to staff in the memory care unit, staff know their patients well.

Staff are very informative and follow up as needed, especially for some things that non-residents may not be aware of.

Wow! Moved mom in last week and couldn’t have been a better experience. Therapy, care, and food has been excellent. The first night I even stayed with her. The staff is so loving and attentive. We now have mom set up with therapy 3x week. Couldn’t ask for anything better. Thank you mount Prospect.

The facility is always clean. The staff are all friendly. There are available activities. The move in was smooth and quick compared with another facility that was quite troublesome. I would recommend this facility. Suggestion: Our family member has a small refrigerator so that he has access to some of his favorite snacks and desserts and drinks. The menus at the facility tend to be repetitive.

They are very good to her and we love the facility. Staff is very friendly and attentive to residents. The onboarding with [name removed] was easily understood and pleasant.

I'm a 76 yo retired gal & only been here for 8 days. Sold my home, decided to downsize & make home where I didn't have to worry about shoveling snow, raking leaves, cleaning gutters, etc. Fortunately I found American House. I hadn't heard of them before. It's a true community that is beautiful, spotless & absolutely everything is made possible. Not to mention the gorgeous and huge coypond in the center of the atrium & the dolphin water scape. I'm given each Monday a vast list of that week's menu suggestions & the week's daily activity list. We have a library, corner store, banquet room for your own private party. We have a beauty shop, kitchen for cooking classes, a pool table, a theater & covered patios & covered parking. We have a bus that's available to take us shopping, to the casino, doctor visits. I'm feeling American House is above my pay grade but it's going to be fun trying to deserve it. I'm still unpacking but I'm sure it'll be home soon.

They are well knowledged, very sweet been ready to answer any questions you might have and their for you if you need them Would recommend them to everyone!

Staff is incredible. Full of love for mom. Mom told me to do what ever it takes to keep her there. Housekeeping has had some staff turnover, I'm hoping that it gets better. Communication from the staff about my mom is great. The move in process was great. [Name removed], who is now the Director, was awesome. The meals need improvement, I would suggest better seasoning. Overall, it has been great. I would highly recommend this facility to others!

Very helpful and friendly staff. I chose American House Holland because it had lots of amenities. Nice setting, close to everything

My loved one is a resident at American House Southland Senior Living. It is a great place to live and some great people live and work there.

My mom was previously a resident at Mount Prospect Senior Living. The caregivers were an extension of our family when we couldn't be with mom. They cared for her until she died. They were very caring, kind and compassionate. The director left shortly after mom died. I hope the facility standards remained the same. My brother was also very impressed with the staff and especially the cleanliness of the facility.