American House

This community will not take folks who are needing extra assistance but they are able to stay if they get worse and get care for him there. The staff was very kind and was caring. I would definitely recommend this community to others. The extra help took a week to start but they were very good.

I would recommend the community to others. Once the pandemic is over the services provided are very good.

Did a virtual tour.The facility looked fine. Very clean.

Hard to give a review during Covid, but they did the best they could. Very nice new building. Friendly help.

Loved the location and community Rooms were beautiful and 2 bedroom good size No view from rooms

The community is very clean and the food is good. The staff is very helpful and friendly. I would definitely recommend this community to others

Fantastic!

This facility is well managed and organized. Staff cordial and efficient. They do the extra mile to assist residents. The recommendations are very good.

It's a very nice community, The staff is very friendly. The food is good and they have a good variety. I would recommend this community to others.

The rooms and overall layout of the community is very nice.

The community needs more selection of food. It is a very nice place, and I would recommend this community to others for their loved ones. In the beginning they had a lot of turnover of staff. This was hard on my loved one.

We chose Elmcroftof Shallowford at the time because of the availability and we had a friendly interview with the staff members. The room sizes here are adequate compared to others we looked at. I would recommend to others.

The meals that they are bring up to the residents are sometimes good and sometimes not so good, and unfortunately due to COVID there has been no dining services. Considering the value, we would recommend this community to others.

We chose Atria at the time because the price was goo and the staff was amazing. I work in the industry, so the staff won me over. The grounds are also very pretty and the apartments are great sized. They are very knowledgeable and accommodating, but they have recently changed hands so I do not know how how the new management is so far. Overall, I would recommend the facility.

The food at the facility was not very good, we had to buy food for my loved one which got expensive. The rooms were adequate, and the facility was clean and well taken of. I would recommend this facility to others.

We really liked the wooded area that this American house Riverview is in. We got the largest apartment they had and it overlooks the woods. I would tell others looking to go to the back of the building or go where the front walk is when looking for rooms available. The activities director is awesome. During covid, when residents were locked down in their rooms, she was coming by with "hydration hour" and bringing margaritas to residents etc. The staff members and medical team here has been absolutely incredible. I cannot say enough nice about this place.

We chose American House Westland Joy Senior living because we had a mutual friend who worked here and she had recommended it to us. Her room was good sized, it was more like an apartment. The food was something that could use improvement, they could use more variety on the menu. The best part about the community was the staff members, they were always very friendly. I would recommend the facility but not the medical team, they were not good. They were rude and not very responsive to our needs.

The staff were very friendly and accommodating for the most part. We made the decision to choose American House because of their food. Due to COVID it was being delivered to their rooms. They have now slowly started letting the residents back into the dining room but the overall quality of the food has just gone down hill.

Friendly, helpful. All staff greet you, call you by name, many times. Always looking for activities to keep us busy and active. Open to suggestions. Have kept us posted regarding rules during pandemic and now we slowly are doing more as we returned to some activities. Come and visit if looking for a senior resident.

It is very comfortable living here. The employees are very pleasant and helpful.