American House

Independent living didn't have the dining room open. Only have one meal per day. Currently the (noon) meal only has 2 options available. They will be working towards more options. Apartment we were shown was nice. It was on the main floor. Has a kitchen (no frig)? Washer & dryer in each apartment. Month to month rentals. [Fee removed] community fee. Rates increase in February of each year (3-7% increase). Guardian life-line can be used. Gas, electric, garbage, water included. Phone is [fee removed]/month (to keep your current number).

[name removed] was such a good host on our tour! The staff was very friendly and greeted us as we walked through the facility. The interactions we saw between staff and residents was kind and caring. We did have an issue with the cleanliness and maintenance of the building. So much painting needs to be done and surfaces cleaned and dusted.

We chose American House at the time because we did a video tour and we had no been down to look at anything else so we went with this one. I gave the food a lower score because the quality of food and the meals hour were not good for us. It is a nice newer facility with large spacious apartment, everything is fine in terms of the accommodations. The community itself was not very open and engaging, we found the people to be stand offish and in their own cliques and we did not feel very welcoming.

The tour was just OK. I felt the staff was somewhat unprofessional and had no sense of urgency. The rooms were small and while recently renovated, had almost NO storage. Just one very small closet. Also, they are priced about as high as Harmony that is so much better in many ways.

This community will be better after covid, The rooms are very nice. The staff was friendly but there were times it took a while to get help. I would definitely recommend this community to others

Due to the pandemic the transportation and activities have been I have already recommended the community to friends. The staff has gone above and beyond in communication with the family.

I really didn't like the way the property was managed in terms of the regimented management style. The property itself was nice, but there was no energy. Not well suited for my parents.

The community needs more staff to help with the residence and I would recommend this community if your loved one was truly independent and did need care services.

My loved one moved in 8 days before lockdown for covid-19 so my view is not thorough as we have not experienced much. It's been pretty confusing as for getting things done with maintenance things. Her home sold and they were helpful with all the paperwork, that's basically the only experience we had. So right now, I'm pretty neutral in my opinion of things.

We chose American House because the location and we were in a hurry and they availability. The room sizes here are adequate for her needs. I have heard from her that the food is good. The best part about the community would be the hospice staff members, they have been amazing. I would want others to know that they were not as informative as they could have been initially, we did not really get a whole lot of direction for a new experience.

I have lived in this community for about three years. There are many good things.

Our first impression of Atria Sarasota was good, the place looked really nice, the rooms were also nice. and everyone was very friendly. Initially the food was great, but as time moved on our loved ones found some things they didn't really care for, but overall they are satisfied with it. We would recommend this community

A person would need to be fairly active. If the individual would need any care then this community wouldn't be the place for that individual. Elmcroft will take care of dispensing scheduled medicine during the day. If the individual would need any type of overnight care, they really don't have any assistance for the individual.

I do understand everything changed with COVID but communication is poor. Even after they say they will do something and have capabilities of doing so... they just don’t do it.

I feel my mom was safe there, it was clean and people genuinely cared about her. My mom did not like the food. The room sizes and layout of the community were great. They did offer outdoor space but did not look like it was used often.

I am not able to visit due to the Virus. I see my dad on Facetime once a week, he looks very thin. He has fallen. It is hard to know what is going on. It seems they are very short-staffed. I am frustrated.

The food is really horrible, there have been four chefs since June. They staff is very kind, The residents are friendly. They have lovely apartments. They have lots of outdoor space for residents to use.

Assisted help is limited and seems short handed on weekends. Disappointed but will adjust as this is our only option at this time.

Nice and clean, friendly staff but did not have AC in rooms and had very small refrigerator low to the ground (not easy for older folks) and not much storage space in studio room.

The facility is nice but needs upgrading. Keaton, our tour guide was excellent. Knowledgeable and forthright.