American House

My mom is now a very happy resident of Traditions of Mill Creek. We looked at many facilities in our surrounding area, and there are a lot of good places. However, Traditions is THE place for her. The time of transition for anyone moving from living alone to a IL/AL facility is complicated and hard - such change. [removed name] and the staff at Traditions have helped immensely, and are just plaIn good people. I was so worried that my mother would have a hard time with this transition, but that was needless. She loves it there, and so far everyone is so very nice and helpful. Every time I go there to visit her I feel like this was the right decision - and so does she (which is HUGE). If your family are looking for a IL/AL facility I highly recommend you visit Traditions of Mill Creek and talk to [removed name].

I feel my mother’s life has improved since making the transition to Traditions of Mill Creek over 6 months ago. The increased socialization and nutritious meals have made a positive impact. [name removed] at the front desk goes out of her way to greet and talk to my mother warmly everyday. [name removed] makes the residents laugh during activities and group trips to the store. I’ve heard him say he’s not happy unless the residents are happy. These are employees that enjoy their professions and it shows. I really appreciate that Traditions offers 3 levels of living - Independent, Assisted, and Memory Care. My mother feels safe and secure there and calls it home.

I was looking for assisted living for my 95 year old aunt who could no longer live alone. [name removed] was wonderful, showing me all of the wonderful amenities that American House has to offer. She then explained the financial end of matters. When I entered the facility I was greeted by the staff and everyone was very friendly. My mom was at American House about 10 years ago and we were very pleased then and now.

Everything is going great so far it's been a learning experience for both sides every time my dad sends an email. He always gets a fast response and gets all his questions answered so so far everything is going well. Staff is really caring and looks out for my mom.

The administrators were very helpful and did a good job of explaining the details of the facility.

I was looking for assisted living. But my mom went down hill really quickly, and they could handle all of it. I highly recommend them!

I recently visited my friends mom at mill Creek. I was immediately greeted by a hello and a beautiful Christmas decor all over the building. The residents were eating popcorn and watching a Christmas movie. As I walked to the apt. I saw another group of residents chatting, laughing and enjoying a warm cup of hot chocolate with whipped topping. There was no trash on the floors and no weird smells. I was greeted by a person with a name tag on. After going up the elevator I saw residents in one room praying. I enjoyed visiting and will return.

I would highly recommend American House! Everyone has been very helpful. My parents love it there. I live in Wisconsin, so I talked to them. They love the food too.

I toured America House a month or so ago and was VERY impressed. I feel it is the right place for my husband who has Parkinson's plus dementia when he is ready to leave my caregiving...or, when I decide that I can no longer meet his needs. The facility, staff, activity director, dining area support, calendar of events, charity project with Immokalee, etc. were excellent. The staff called their clients by name and interacted positively with them. There was a sense of joy! My son recently toured and was also very impressed. I was glad to see that he approved my choice. We will be starting the paperwork after the start of the new year.

My parents have only been there a month but so far I would rate everything a 5. The staff could not be more friendly, helpful, and accommodating. Friendly and helpful staff. They truly care about the residents. The facility is neat and clean. The only improvement I can suggest is that the tubs in assisted living should be walk in showers; not tub cut outs.

Very personable staff that feel like family. The care team is new so I think they are still adjusting. The food is amazing but be prepared for your biggest meal to be lunch, not dinner.

Recently, I visited six different assisted living facilities in my general area on behalf of my 93 year-old mother. Out of the six facilities, American House was definitely my first choice. Not only was it warm and inviting, it was the best value and I believe it will satisfy all of my mother‘s needs. My mother is a very social and active 93 year-old, and the number of activities offered each day will definitely keep her very busy. [name removed], the Community Relations Director, was a joy to work with and was always very accommodating and gracious in all of our interactions. I truly believe I made the right choice in choosing American House for my mother.

What we like the most about the community is the Proximity to my house, great staff and always festive décor for holidays, really good food and easy to come and go.

They would keep her until her end of life. I would definitely recommend

They really worked with us. They are a little more expensive than some places but I think you get your moneys worth. They have a very professional staff and they do make family members feel good about the place.

The facility was great and very accommodating. My Friend only stayed one night. Would recommend them to anyone. The limited stay was related to inability to adjust to the setting not the facility.

We liked the dining style food service-order off the menu. [name removed] was very gracious and helpful during our two tours. The welcome with our family name on the sign at the assessment was a very nice touch.

The staff is very friendly always there to help you.

[name removed] was the best in assisting us in entering American House. She went over and beyond to help in any way. [name removed] in the dementia unit has been a God Send for my wife care.

They are real good to me. Staff is good to me.