American House

Staff was friendly and helpful, my Aunt [name removed] was happy there. Of course the fire was RATHER INCONVENIENT. The staff did a good job after the fire in trying to be as helpful as possible.

5 for all. We were impressed by the kindness and thoughtfulness of the staff that helped us get situated. [name removed], the sales coordinator was especially helpful and gracious. We were new at this with an aging parent and [name removed] was patient and helpful thru the whole process. She is a genuine and kind human, knew every residents name and talked to them as though they were her friends and made us and everyone feel like they were part of a family community.

What we like the most about the community is that everyone I ran into there was friendly and helpful. Yes, I would recommend American House Coconut Point to other families based on the experience.

What we like the most about the community is that the staff are very kind, considerate, an compassionate as well as professional. Based on the experience so far, we would absolutely recommend this community to other families.

The facility is nice and seems very well kept. From what I observed, the staff were competent and kind to the residents. The rooms I looked at were a bit larger than ones I observed at other facilities and had a fairly spacious closet, comparatively. I had great difficulty choosing between American house and another facility. Ultimately, I chose the other facility only because it was closer to my house.

American House Southland provides options for activities and encourages residents to be social. You have opportunities for transportation to restaurants, shopping and in general activities. The living space is well maintained.

The food menu is exciting we have choices. Entertainment is very good housekeeping is Housekeeping is very good clean house smells

Overall a super nice property, super friendly staff and and great visit. The floor plan with the small kitchen just didn't appeal to us, otherwise the location and pricing were perfect. Just not the right choice for us

Choosing American House Fort Myers for our mother’s senior living community has been one of the best decisions our family has ever made. She has been living there for 7 months and we couldn’t be happier with our choice. Her health and wellbeing has flourished. She just celebrated her 95th birthday and they helped us choose the perfect singer entertainer who made her day very special. Our family felt welcome to add our touch to the celebration. Many of the staff participated in the singing, dancing and encouraged the residents to join in. We visit the community often and always feel welcome. You can tell how much the caregivers must love their jobs and how well the community is managed. They treat the residents with respect and truly care for them. We feel like family there and lucky to have found the perfect place for Mom.

The staff and residents were all very friendly and happy. Staff offered a “grand” and meal to both me and my friends. [removed name] answered all our questions. I didn’t feel pressured. Overall enjoyable experience.

My mom is now a very happy resident of Traditions of Mill Creek. We looked at many facilities in our surrounding area, and there are a lot of good places. However, Traditions is THE place for her. The time of transition for anyone moving from living alone to a IL/AL facility is complicated and hard - such change. [removed name] and the staff at Traditions have helped immensely, and are just plaIn good people. I was so worried that my mother would have a hard time with this transition, but that was needless. She loves it there, and so far everyone is so very nice and helpful. Every time I go there to visit her I feel like this was the right decision - and so does she (which is HUGE). If your family are looking for a IL/AL facility I highly recommend you visit Traditions of Mill Creek and talk to [removed name].

I feel my mother’s life has improved since making the transition to Traditions of Mill Creek over 6 months ago. The increased socialization and nutritious meals have made a positive impact. [name removed] at the front desk goes out of her way to greet and talk to my mother warmly everyday. [name removed] makes the residents laugh during activities and group trips to the store. I’ve heard him say he’s not happy unless the residents are happy. These are employees that enjoy their professions and it shows. I really appreciate that Traditions offers 3 levels of living - Independent, Assisted, and Memory Care. My mother feels safe and secure there and calls it home.

I was looking for assisted living for my 95 year old aunt who could no longer live alone. [name removed] was wonderful, showing me all of the wonderful amenities that American House has to offer. She then explained the financial end of matters. When I entered the facility I was greeted by the staff and everyone was very friendly. My mom was at American House about 10 years ago and we were very pleased then and now.

Everything is going great so far it's been a learning experience for both sides every time my dad sends an email. He always gets a fast response and gets all his questions answered so so far everything is going well. Staff is really caring and looks out for my mom.

The administrators were very helpful and did a good job of explaining the details of the facility.

I was looking for assisted living. But my mom went down hill really quickly, and they could handle all of it. I highly recommend them!

I recently visited my friends mom at mill Creek. I was immediately greeted by a hello and a beautiful Christmas decor all over the building. The residents were eating popcorn and watching a Christmas movie. As I walked to the apt. I saw another group of residents chatting, laughing and enjoying a warm cup of hot chocolate with whipped topping. There was no trash on the floors and no weird smells. I was greeted by a person with a name tag on. After going up the elevator I saw residents in one room praying. I enjoyed visiting and will return.

I would highly recommend American House! Everyone has been very helpful. My parents love it there. I live in Wisconsin, so I talked to them. They love the food too.

I toured America House a month or so ago and was VERY impressed. I feel it is the right place for my husband who has Parkinson's plus dementia when he is ready to leave my caregiving...or, when I decide that I can no longer meet his needs. The facility, staff, activity director, dining area support, calendar of events, charity project with Immokalee, etc. were excellent. The staff called their clients by name and interacted positively with them. There was a sense of joy! My son recently toured and was also very impressed. I was glad to see that he approved my choice. We will be starting the paperwork after the start of the new year.

My parents have only been there a month but so far I would rate everything a 5. The staff could not be more friendly, helpful, and accommodating. Friendly and helpful staff. They truly care about the residents. The facility is neat and clean. The only improvement I can suggest is that the tubs in assisted living should be walk in showers; not tub cut outs.