American House

Apartment size was great however my mom was sick and not able to be there long. The staff were very helpful and responsive.

They contact me with occasionally help updates like UTI's that require adjustments in medications. I don't have much else to add. They let her two small dogs move in with her but I'm guessing they regret that decision.

American House Westland has a very good facility and staff. There is nothing specific they could improve on.

I would say the facilities are fabulous for the price and staff is wonderful. The one thing that keeps me from giving a 5 is going to be the same challenge at literally any assisted living facility and that is the quality of care from the medical team. Very demanding work for very little pay leads to lapses in care and high turnover.

The initial communication seemed good. But when it actually came down to getting a specific service set up, there was no communication with that provider and even the staff said the provider did not communicate with them. No one seemed to know how to "make it happen." I believe better communication is something to work on in most environments. As with anywhere, there are staff who are great and those who are not. Overall, most of the staff I have interacted with have been kind and helpful. The room is a good size and seems to be cleaned regularly. My mom often comments that the food is good and the bed comfortable. Unfortunately my mom doesn't really participate in activities much but there are a variety planned throughout the day.

The staff have been extremely helpful and kind. The facilities are well maintained. My mother's studio apartment is a perfect size for her. The food is average, according to my mother. Overall, she is adjusting fairly well, and we are very pleased.

They have very friendly staff. I would tell another family considering this community, that it is nice. Yes I would recommend American House Southland Senior Living to others.

I would recommend to others. The location is great, right ona rail trail and close to downtown. Everyone I've encountered on staff has been delightful and helpful. New residents get a mentor to help with the adjustment. They have live music concerts, lectures and other social opportunities.

They are a fine place. They have nice workers and residents. I would recommend the community to others who are currently searching for one.

The facility was nice. Clean cheerful and the residents seemed happy. The room was sufficient and could work. Provided services seem to be patient centered and for their best interests

The facility was very clean. The staff was very friendly and helpful. For assisted living it looks like a great place. I see people doing activities in the common area often. The place does not smell bad at all. Unfortunately I don't think the facility was a good choice for a person that is bedridden and on hospice.

In short, very helpful, friendly and supportive They could have more variety on the food menu and switch it up from chicken.

The staff is truly excellent. Free transportation to doctors or anything. Medical within 10 mi on Wednesdays.

American House staff has been great, attentive and caring. Thank you for checking back, I will definitely recommend this facility and staff. Staff is friendly and attentive, location is close to VA for Dr appointments, facility is easy to get around and several fun activities for the patrons.

Very clean and organized without unnecessary storage. The sales woman was very pleasant and knowledgeable of the facility.

Staff is fantastic. Kind. Aware. Facility seems kept up. My mom hasn't left the room much yet so not sure about much.

Very clean , and way better option then a nursing home, if you can afford it, staff is always helpful

Overall we have been pretty satisfied with the care my loved one is receiving at American House Bonita Springs.

The people, the price, cleanliness of facility. I would recommend to others.

I live in New Jersey and I've only seen pictures online and spoke to staff. The staff is always available and they do a great job following up on things.