American House

Overall, I was happy with the facility. Residents seemed friendly and happy. It was clean. The apts I went to were very neat and clean. My only staff contact was with the manager; she was very friendly, seemed to be a very caring person. Pretty costly; I could no compare prices with other facilities as I had no gone to other facilities. Lunch was good. the manager served my lunch. I did not go into any of the activities so cannot make a judgement in that area.

My parents are doing very well since their move to the American House Jenison. I like the knowing that they are safe and comfortable. I wish they had more activities, my mother has been trying to join but they always say they're full. I wish they would let her known because she would love to join. Also, they have been struggling with their television and phone service.

Nice home like facility. Residents were in dining area & seemed cheerfully enjoying the meal. All areas were neat & clean.

This looked like a nice community when I visited. This community seemed to be aimed more for residents that needed more nursing and medical care. The knowledgeable staff did let us know that mom did not need this level of care. This community is a little more expensive due to the level of care given.

My mother is being cared for well here at this community. I'am comfortable with her move to this community. She is safe, and receiving good care. They have a great staff at this community. They have been very attentive, and helpful. There activities offered for the residents. She is pleased with the meals. This community has worked out well for my family, and I would recommend it.

I am impressed with the memory care area of this community. They are taking good care of mom and are working well with hospice. The community is clean. Someone I know had a loved one living here previously and they recommended this community. The community is close to family and friends. I feel we made the right decision in choosing this community.

My 88 year old Aunt loved this facility and [Removed]. She found everyone she encountered welcoming and loved the grounds/lake. The studio she looked at is large and has a complete kitchen with lots of closet and cabinet storage. She loves classical music and was thrilled to hear a string quartet comes to play on occasion. As a retired librarian found the library more than suitable- she stated, "I could live here and think I will be happy"!

When I toured the American House I wanted my friends to move into it. It was very clean and everyone was very friendly. [Removed] and another lady took us around and they were very nice. The reason we had to chose another place was because of the price, it was higher than what they could afford.

This is a pretty nice community, and I know my wife, and I will be good with our move here. It is nice looking community. For the most part they do a good job with the cleanliness of the facility. They have been good at addressing my concerns, and making sure we are satisfied. The staff is great. It is a community I would recommend, it is a nice community.

Pleasant enough. The 'pets allowed' policy would be good for some, but not so for my mother. Residents seemed happy to be there.

I loved this place. The residents were so happy and engaging. It was clean with lots of activity. The rooms were very nice and so were the common areas. Unfortunately the prices were very high and my mom cannot afford this facility.

AH was deceiving thought was assisted living but found out was senior living with assistance available.

We are pleased with the way the staff and community are meeting my mother-in-law's care and dietary needs. She is in the Memory Care and the staff keep updated about how she is doing. We also visit her weekly and see a clean environment and up keep her room well. They provide a good selection of activities and meals.

I thought everyone was really nice and I liked the facility. I enjoyed seeing people playing Bingo.

The staff has been good with my friend. They have been very adequate and making sure that everything is getting done that needs to be done. He is happy with the services being provided.

I placed my sister in American House 3 months ago and have been very satisfied with the staff, meals and surroundings. Everyone is friendly, helpful and encouraging to my sister. She loves the food and Bingo.

Excellent facility. Staff friendly & always accommodating to each residents' needs. Activities Director reaches out to get residents involved in trips & activities.

Things are going very well for my mother since she has made the move into this community. My family and I could never say enough great things about the staff and the quality of care they have been providing my mom. She also has really enjoyed the meals they are providing her throughout the day. They are always fresh and on time which is a big positive in her eyes. Overall we have no complaints and are very pleased.

My tour of this facility with very well. The community looked nice and very neat. The staff was friendly and courteous. It was a nice experience, and everyone was very kind to my family and I. The only problem was that the building had multiple floors, and I wanted a single level community for my father. It is a very nice community, but not the one for my father.

I had a good tour of this community. Everyone was very nice and welcoming. The community looked nice and neat. My issue was that the facility was multiple levels, and I wanted a single level community for my father. This is a very nice community with kind people, but it wasn't the one for us.