American House

It is a nice facility, and the one-bedroom is quite spacious. It can be pricey depending on the level of care assigned. Level 1 adds $[removed], but level 4 adds $[removed]. That's in addition to the base price of $[removed] for a 1-bedroom. They accept pets (one-time fee), which is a must for my sister's cats. My sister's level hasn't been determined yet. Studios are a little over $[removed] cheaper. I'm waiting for the final price.

Staff is good..activities director is absolutely the best ever! Dining room staff is good.. there are always some things that need improvement but over all we are very happy with this faculty and I'm a picky person!

The one bedroom apartment is a very nice size. Specifically, the bathroom is really well thought out and the shower is a walk-in shower which is helpful for people with limited mobility. The staff is kind and helpful and care is thorough and available at any time. Some of the activities are a bit repetitive but seem well attended by the clients.

Had a few issues no power due to the down power lines but the staff handled it well. House keeping is good food for the most part is good. Size is an adjustment but it is all I need.

It is a great apartment size, most of the staff is great, facility is well laid out, LOTS of activities = great for socializing. 3 meals are automatically included in rent, no separate meal plan is an option, which was a disappointment for someone who doesn't utilize the 3 meals provided. SOME of the Medical Team on site are wonderful. A couple of their people need to improve, and there is room for improvement with the Medical Team on site, but it is very helpful. They offer 4 levels of Assistance packages, as well as a la carte Assistance services. Designed so residents can age in place. Overall, very good facility. Compared with others we looked at, it would be a 5 instead of a 4, but does have room to improve. Glad Mom is there instead of somewhere else

To provide feedback on American homes, it's difficult because of my mother's age of 102 and her ability to be involved and enjoying the food. She only eats breakfast and lunch, so they're probably going to rate about 4, her apartment is kept neat and clean by the staff. I would rate the staff in general at a 4+. I can't really evaluate the activities because she is limited to a wheelchair. She also is given services by hospice, and I would rate hospice 2 stars..

Staff is fine. Very friendly and helpful. I do my own meds. Food is ok; I'm diabetic so I have to watch my intake and amounts. Place is clean for the most part. I sometimes have minor issues with getting my laundry done on time. Room size is fine. It's just me. I'm in a wheelchair so I need grab bars in the bathroom and shower which there are. A bit pricey; I don't have insurance.

Staff is wonderful and caring. Friendly and loving staff along with a smaller population of residents. A Place for Mom was wonderful to me and very helpful.

Admin staff and activity directors have been amazing. It is very clean and apartment size is very roomie and spacious!

Semi private apartment is a bit small for 2 people to share but economical for the area. Not sure how to suggest how to improve activities as there is not a lot of participation or not a large census. Food is average. I really like all staff.

The staff is great and they have treated my mother well. They have also been kind to my father when he visits. He has told me numerous times we made the right choice. This place has exceeded my expectations.

Food is very good as is kitchen staff. Care is good, depending somewhat on who you get. The staff answer phone calls, and answer the call button promptly. The building itself is beautiful inside & out. But individual room cleanliness could be a little better; you may have to point out something that needs attention, but staff is responsive when you do. No problems with billing and staff; AH does not appear to have the staff turnover some other places have.

Staff was very friendly and answered all of our questions in great detail. Very nice facility and we are still try to figure out the best situation for my parents.

One of the reasons I chose America House at Coconut point was they had a small apartment ready furnished. I just didn't like to buy a bed and a dresser and all that.I will pay extra every month to rent that furniture but that's OK. I like the place the Help the CNA's are OK. I would like that a nurse would see him more often because of his suprapubic. The food is not great. I would eat more often with my husband there. I've looked around again in other places, since, but the ratio of the people who take care of the assistant living people it's not any better than the America House.

Our onboarding experience at American House Park Place was excellent. The staff was accommodating and informative. Good local contacts. They were responsive to my questions and concerns. My uncle has been there about 2 months and he has been a bit slow to adjust but getting better. The food is excellent and the staff is friendly and knows each resident. While they have a lively event calendar sometimes the setting seems quiet. Self motivation to stay active is important because it is a large population and space. Overall, as his niece who lives out of town, he is safe and well cared for in a friendly new world.

Welcoming staff. I would recommend to others. Nice that they allow pets!!! I wish my Mom could have a dog but she's not mobile

Very helpful and really seem to pay attention to your loved ones and know what's going on.

Facility is well maintained and amenities are good, lots of activities for residents, apartments are very nice. The one negative I would add is that communication still needs to be improved upon and van driver went on vacation for two weeks with no good option for resident transportation.

The apartment is great. Perfect size. She did an excellent job with housekeeping. Unfortunately, she hasn't participated in any activities. The only issue we have had is dealing with the medical team. Not really responsive or rather no urgency in response.

The medical staff has been very helpful when I needed them The cleaning staff are very efficient In what they have done for me I have not taken full advantage of them as yet. That comes back to the size of my specific apartment. I am still bringing things over a little at a time and trying to find places to store things. I am in what is considered a handicap apartment which has less storage in the kitchen and bathroom. I am in the process of getting a dresser that can store some linen closet , jewelry and makeup items. This will make more room in my linen closet for bathroom item. Also the coat closet off the living room and my bedroom closet are smaller than others. I know this because my mother used to live here a few years ago in another area of the complex. Also the facility is not set up for large gatherings. So when there is a party for the whole complex it is very congested. As I said before most of the staff I have met at very nice and helpful. Also I have met some very nice residents.