American House

I couldn't ask for a better care from the staff. Can't wait to be able to get back in the dining room and be able to socialize with everyone.

My husband and I agree that an above-average rating is given including maintenance and dining services. Our one concern is the lack of news and communication when circumstances demand it. Example: the fire alarm sounded. We joined others in the hallway not knowing what to do. When the alarm ended there was no announcement of the cause. Also during this pandemic, we were execting explanations of the future plans, etc. a suggestion box would each fear and anxiety. Thank you.

I have lived here since it opened in April of 2013-actually [date removed]- I would not still be here if it were not a great place to live. To have your own washer and dryer is the best party of it for me and all the other things.

Amazing crew, very good food, very comfortable! I was only here two weeks before the virus struck so I'm anxious to learn all I've missed since March!

Good place to live.

We chose American House East 1 because of the convenience to family and they had a great price advantage at the time. The room sizes here are very spacious. I would want others to know that they have a chapel inside the facility and there is a priest who lives here, so they have weekly mass. My favorite part about the community so far is that she has other people her same age to socialize with. I would recommend.

I believe this is a great place. The community is a wonderful place for your loved one. My dad was in this community and then my mom was placed into this community, without any hesitation when needed. The end of life experience we had with the community for my dad was amazing. They treated with us with love, caring, and kindness during this difficult time. There was a staff member who had a case of COVID. However, there have been no other cases with staff or residents since.

We are well taken care of.

We chose American House because of the location, the cleanliness of the facility, and she has a brand new apartment that no one has ever lived in before. She is in a 2 bedroom 2 bath and it is great size for her. One thing she has noticed is the quality of the food has gone down from when we first signed up. They now have a different menu and the food is not as fresh as it was before. The best part about the community so far has been the friendliness of all of the residents, it made it an easy transition for her. I would recommend.

The overall appearance and cleanliness of this community really stood out to us in the beginning, and the food they serve is very good. The rooms on the memory care side are fine, and we would recommend this community to a family or friend.

American House community is very clean, and the staff members who worked there were very friendly. The food they served overall was pretty good. The room sizes at this community were about average, they were fine.

American House has great value, due to COVID they did not offer to many care services but they really did the best they could. They did offer a lot of activities at this community, they had a variety of card games, a pool table and a movie theater, but once again due to COVID the residents could not participate in activities. We really liked the director we spoke with, he and the other staff members were very helpful and very friendly. The layout of this community was very nice, and had a homey feeling to it, they even have their own Veterans section.

I would tell my friends that it is a good deal for your money. Their parents might make friends, just like my dad has already. The staff that work there, are very friendly to talk to. They go out of their way for my dad to use their phones to be able to Face time with me.

Very nice community. Even though it was virtual - looks like a lot of things to do. They even dropped off dinner to me.

Great food.

Love the desserts!

Love the place - I just wish the place was open so we can eat in the dining room.

First time doing a virtual tour and had a great experience. [name removed] was lovely!

I enjoy the virtual tour. Thank you for the lovely dinner that was dropped off.

it is a nice, but there are a lot of cliques and a lot of gossip that hurts people. We have bingo 3 days a week, they had card games, but if you're not part of one of the cliques-they bluntly tell you they don't want you. There can be inconsistency on what can and can't be done. I think it is finally get resolved, it has taken time to get it figured out.