American House

The head of nursing is great, and the move-in coordinator is wonderful as well. The staff have been very responsive and very helpful in getting my mom adjusted in a new community. My only real complaint about the staff is one particular nurse's assistant who I was just not a fan of at all. He decided to take it upon himself to change my mom's medication without talking to the family or her primary care physician. I have since spoken with the head of nursing, who addressed the issue in a timely manner (changed the meds back to the way they were before and spoke with the employee). Management overall has been great. It's a great community - clean, new, open and airy with a ton of light, which helps to lift people's moods. They have lots of activities. They've helped my mom manage her medications and kept her on schedule, aside from that one incident. The apartment sizes are really great. Overall, I give American House really high marks. The only negative was that one issue with nurse's assistant, and that has since been addressed to our satisfaction. I think the price is good for what you get, and I recommend it there. With any facility, you'll always have some little hiccups, but overall it has been a really good experience.

The staff here are very attentive, your loved one is not left alone and is getting acre continuously throughout the day. They are also attentive to family's needs as well. Always easy to call and get a hold of somebody if you needed to. As far as the food goes, the taste was good, it was not being served well. It is all packaged in Styrofoam and had plastic silverware which was extremely difficult for someone with mobility issues to use. I would absolutely recommend to others looking.

They're really easy to contact and easy to work with. They didn't have any hesitancy in taking on a resident that another American House community wasn't sure they could take, and they've done well with our loved one. The facility is very pretty and sunny, and we really like it.

Our experience has been great so far, the staff are friendly, patient and problem solvers. It is a very clean facility and the residents all seem happy. The folks in the front office have been great, the whole move in process and maintenance support our loved one has received is very strong. Overall great communication.

Only issues we are having is they are not dusting our loved ones bedroom. We thought that would be included with the house keeping and the price we are paying. The community is lovely, well decorated and very nice. Very positive first impression. We have heard very good things about American House, so we wanted to try it ourselves and so far we are having a great experience, I would highly recommend this community

I would highly recommend the community, they do a great job. From the activities to the care everything is excellent. Some of the activities include: bingo, parties, parades, and more. The residents look like they are always having fun. The staff try to include all residents in the activities. There is a caretaker that will take time to read to my loved one.

American House is very good care for our loved one, the staff members are very friendly. They are always willing to help our loved one with anything they need without having to raise a fuss. Covid has impacted the meals a little which is unfair just with speaking with our loved one.

I visited others places and when I came here, it just had everything I needed and it is close to family. It is also close to 3 different grocery stores, pharmacies, doctors offices, parks, etc. I am in a studio apartment and it is a little smaller but it has everything I need. They also offer larger sizes as well and they all have everything that you would need or want. The activities are varied and they try to meet every-bodies needs. The maintenance people are very quick with their response time which is nice. When the head chef cooks the meals, they are out this world good. I would highly recommend them to others looking.

The staff was very nice and helpful. But the location and price was not right for us.

My mother loves it and I would recommend you go check it out.

The staff is always friendly and respectful to me and mother. This year has been very difficult for all. Everyone seems to be doing their best to make it easier for all involved.

We were very please with just about everything there. I would HIghly recommend the American House. The food was very good. The room sizes and layout of the community was also very good. They have a patio, courtyard, and fountain for outdoor space for residents s to use.

It is a beautiful, well-maintained community. The staff was very caring. I am pleased with the care my mom is receiving. My mom is in memory care. The room is the right size for her needs. My mom likes the food. They have lovely secured outdoor space for memory care with paths, benches, flowers, and fountains. The communication is poor, hard to get a call back regarding my mom's care. Overall it has been a positive experience

As you walk through the door, I get a feeling of family and community. The staff are friendly and smiling and ready to answer questions or help the residents. The menus have a variety of dishes that are served each day. Residents choose which meal they would like, and the kitchen staff works hard to please each resident. I have enjoyed lots of tasty meals there. The community has different activities each day: Bingo, Cornhole Competitions, Singing, Brain Games, Bible Study and many more. Fridays are special for residents that want to go out to a restaurant to eat as a group and sometimes even a little shopping. Doctors visit Elmcroft twice a week and a nurse administers medication, as well as helping in other ways. If a resident needs to go to say the Veteran's Hospital for appointments, transportation is arranged. There is now PT services on site, also. Finally, I love sitting on the porch in the rocking chairs enjoying the view.

This place is wonderful! Everyone is friendly, the food is terrific for rooms are very nice.

I love American House East Senior Living Roseville. My mother has great care and has made many friends. She is always clean and the food is excellent. Since she has been there, she has been very happy.

I absolutely had my doubts about sending my friend to any assisted living but American House in Livonia was not only attentive to her but always made me completely at ease on how well they took care of her !! They are the best place for your loved one!!!

The place felt 'homey' as soon as we walked in the door. Everyone from the top down is so friendly and caring. They really want to serve and care about the residents. Activities is lacking in some areas but these are being worked on. There is some lack of communication which makes it a little hard at first until you get to know the routine. The food is very good and varied for the most part though a little slow getting on the tables. The dining room is pleasantly appointed and meals are restaurant style. The Director and staff are committed to any improvement to make this place the very best.

Your first impression is an eyeful-has a touch of the old west. Depending on your retirement fund many floorplans to suite your needs. Completely renovated dining room and wide choices of breakfast, lunch and supper weekly entertainment and in house movie theatre with nightly movies. Outdoor heated poo, hot tub l and full service saloon and short order menu. Two community busses to take residences to appointed doctor visits and shopping. Great choice for a new life of independent living and the monthly rental is fair. Forgot to mention each apartment has a washer and dryer.

This facility was clean, friendly and very welcoming! I especially liked the convenience of having Independent Living, Assisted Living and Memory Care all in the same building!