American House

American House community is very clean, and the staff members who worked there were very friendly. The food they served overall was pretty good. The room sizes at this community were about average, they were fine.

American House has great value, due to COVID they did not offer to many care services but they really did the best they could. They did offer a lot of activities at this community, they had a variety of card games, a pool table and a movie theater, but once again due to COVID the residents could not participate in activities. We really liked the director we spoke with, he and the other staff members were very helpful and very friendly. The layout of this community was very nice, and had a homey feeling to it, they even have their own Veterans section.

I would tell my friends that it is a good deal for your money. Their parents might make friends, just like my dad has already. The staff that work there, are very friendly to talk to. They go out of their way for my dad to use their phones to be able to Face time with me.

Very nice community. Even though it was virtual - looks like a lot of things to do. They even dropped off dinner to me.

Great food.

Love the desserts!

Love the place - I just wish the place was open so we can eat in the dining room.

First time doing a virtual tour and had a great experience. [name removed] was lovely!

I enjoy the virtual tour. Thank you for the lovely dinner that was dropped off.

it is a nice, but there are a lot of cliques and a lot of gossip that hurts people. We have bingo 3 days a week, they had card games, but if you're not part of one of the cliques-they bluntly tell you they don't want you. There can be inconsistency on what can and can't be done. I think it is finally get resolved, it has taken time to get it figured out.

I would give it a ten if we had central air. These units that we have in our apartments are so noisy, It just doesn't "fit" in apartments like these. The staff and their helpers have done a remarkable job for these 3 months. A big "Thank you" to everyone.

It's a great community that is doing the right thing during the pandemic, although it is getting tiresome. Too long!

I'm here 6 years and am very satisfied. It's a super nice place.

It is a good value for your money. My dad enjoys the food. The room sizes are adequate. My dad is 97 and uses the stationary bikes in the exercise room daily. They are very attentive to the residents. They make sure they get water and snacks.

They seem like they are trying to keep the community clean, although the carpeting does seem like it needs to be changed out. They offer activities for the residents to participate in. We do think American House Bluewater Bay is over priced.

I like the size of the rooms and how it felt so homey. The administrator was very helpful and friendly. My dad did not like the food portions. They have rocking chairs out in front in the way of outdoor space. All the ala cart services added up. My dad was only there for a short time.

My mother needed to be in a locked unit because of midnight wandering. They have treated her well here, keep her busy and she calls me at least 3 times a week and often it is facetime. I am more comfortable because I know she is being taken care of.

Very impressed with the calendar of events offered to residents.

I was greeted warmly. facility was clean for the most part fresh. did not meet or see any of the nursing staff.

It was nice enough, thouh the hallways by the rooms feel narrow and seem dark. It is an older facility. The only room they had available (they leased the other while we were waiting for our appointment) has a doorwall onto a courtyard which also shares a wall with the dining room - so if Mum wanted to have it open it could be loud at times. We spoke with the nurse for the Medical Team and it sounds like they work with families to try to provide the full aging in place experience.