American House

The staff is wonderful. They're very caring and give my loved one a lot of attention. They have lots of activities to keep her busy and good food to keep her well fed. The facility needs some upgrading (the carpets, etc.), but I think they're working on it. Overall it's a very suitable place.

American House Carpenter has been wonderful for my mother. Every time I walk into AH during lunch and dinner, it smells amazing. The executive director is always friendly and helpful with any issues you may have. I would not hesitate to recommend American House Carpenter to my friends and relatives.

Mom is very happy here American House Southland. We chose this facility because of the recommendations from people that we knew and then when we came to tour we liked everything that we saw so we decided that this would be the best fit for her. It is pretty expensive, though. The apartment sizes are very nice and she has her own little patio as well. Overall I would recommend them to others looking.

The staff and residents seemed very happy and calm every time we come to visit. Our loved one has a lovely apartment and lovely food. There are always plenty of activities going on from singing, to dancing and different parties. Our loved one really enjoys the meals themselves but she does not enjoy the fact that dinner stops at 6:00PM.

The activities they have for the residents especially in the memory unit are great, they do a wonderful job.

The housekeeping could improve in the rooms. And their laundry service seems to be a little ragged and unmanaged. I think overall the staff would like to do better. I just don't think they're getting the support they need from management in order to do that.

Our family had an in person tour and the tour was very enjoyable, all of the people were very nice but the location was just a little to far away.

American House Independent Living Facility at Bonita Springs is a "wishful thinking" homeplace. Community dining and your choice of daily provided activities bring all tenants into an atmosphere that makes everyone feel like family. The facility is in a "resort" type area where beaches, fishing marinas, shopping at any level and entertainment venues are all available. Costs of apartments are very reasonable in that everything is inclusive; two meals a day. In formal dining area, all utilities including tv, internet, wi-fi, weekly housekeeping, washer/dryer, local transportation and all site amenities. I love it here! Life's a beach!

I chose Anthology of Town and Country for respite care because the marketing person Victoria was very approachable and likable. Their chef prepared me a lunch that was very good. They do have a good variety on their menu and they do not charge extra to bring the food to my room when I was not feeling up to going to the dining room while I was going through chemo. The location of the facility is close to the plaza so I could walk to a lot of different places which helped keep me busy. The staff were very personable and it was overall a good experience for me.

The head of nursing is great, and the move-in coordinator is wonderful as well. The staff have been very responsive and very helpful in getting my mom adjusted in a new community. My only real complaint about the staff is one particular nurse's assistant who I was just not a fan of at all. He decided to take it upon himself to change my mom's medication without talking to the family or her primary care physician. I have since spoken with the head of nursing, who addressed the issue in a timely manner (changed the meds back to the way they were before and spoke with the employee). Management overall has been great. It's a great community - clean, new, open and airy with a ton of light, which helps to lift people's moods. They have lots of activities. They've helped my mom manage her medications and kept her on schedule, aside from that one incident. The apartment sizes are really great. Overall, I give American House really high marks. The only negative was that one issue with nurse's assistant, and that has since been addressed to our satisfaction. I think the price is good for what you get, and I recommend it there. With any facility, you'll always have some little hiccups, but overall it has been a really good experience.

The staff here are very attentive, your loved one is not left alone and is getting acre continuously throughout the day. They are also attentive to family's needs as well. Always easy to call and get a hold of somebody if you needed to. As far as the food goes, the taste was good, it was not being served well. It is all packaged in Styrofoam and had plastic silverware which was extremely difficult for someone with mobility issues to use. I would absolutely recommend to others looking.

They're really easy to contact and easy to work with. They didn't have any hesitancy in taking on a resident that another American House community wasn't sure they could take, and they've done well with our loved one. The facility is very pretty and sunny, and we really like it.

Our experience has been great so far, the staff are friendly, patient and problem solvers. It is a very clean facility and the residents all seem happy. The folks in the front office have been great, the whole move in process and maintenance support our loved one has received is very strong. Overall great communication.

Only issues we are having is they are not dusting our loved ones bedroom. We thought that would be included with the house keeping and the price we are paying. The community is lovely, well decorated and very nice. Very positive first impression. We have heard very good things about American House, so we wanted to try it ourselves and so far we are having a great experience, I would highly recommend this community

I would highly recommend the community, they do a great job. From the activities to the care everything is excellent. Some of the activities include: bingo, parties, parades, and more. The residents look like they are always having fun. The staff try to include all residents in the activities. There is a caretaker that will take time to read to my loved one.

American House is very good care for our loved one, the staff members are very friendly. They are always willing to help our loved one with anything they need without having to raise a fuss. Covid has impacted the meals a little which is unfair just with speaking with our loved one.

I visited others places and when I came here, it just had everything I needed and it is close to family. It is also close to 3 different grocery stores, pharmacies, doctors offices, parks, etc. I am in a studio apartment and it is a little smaller but it has everything I need. They also offer larger sizes as well and they all have everything that you would need or want. The activities are varied and they try to meet every-bodies needs. The maintenance people are very quick with their response time which is nice. When the head chef cooks the meals, they are out this world good. I would highly recommend them to others looking.

The staff was very nice and helpful. But the location and price was not right for us.

My mother loves it and I would recommend you go check it out.

The staff is always friendly and respectful to me and mother. This year has been very difficult for all. Everyone seems to be doing their best to make it easier for all involved.