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8.3

Review Score

1,096 reviews
31 communities
2 senior living award communities
Starting from $X,XXX/mo

AgeWell Solvere community listings

Showing 31 communities
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Legacy Ridge

16001 Loves Mill Ln, Gainesville, VA 20155

Starting at$X,XXX+ monthly
8
8 Photos available
9.6
Review Score
36 reviews
Provides: Memory Care

Legacy Ridge takes a purposeful, comprehensive approach to memory care through state-of-the-art accommodations, a warm and welcoming environment, thoughtful programming, as well as amenities and finishes that prove no detail has been overlooked. From the Safe and Secure Courtyards, Spa, Fitness...

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Pavilion at Great Hills

11819 Pavilion Blvd, Austin, TX 78759

Starting at$X,XXX+ monthly
18
18 Photos available
9.6
Review Score
77 reviews

I have had continuous, positive experiences with the staff at the Pavilion Great Hills. All of the ones that I have come in contact with have been consistently superb! The staff at the front desk, the dining...

Provides: Assisted Living, Memory Care, Independent Living

The Pavilion at Great Hills Assisted Living & Memory Care community has a little something for everyone. Located in beautiful North Austin hill country, we are near three major hospitals, numerous shopping centers including two miles from the Arboretum, theaters, museums, great restaurants,...

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Bartlett Reserve

300 Meredith Dr, Durham, NC 27713

Starting at$X,XXX+ monthly
9
9 Photos available
2
2 Floor plans available
9.8
Review Score
102 reviews

My mother has been thoroughly enjoying her time at Bartlett Reserve senior living. The warm and welcoming community, combined with attentive staff, has made her feel right at home. She loves the engaging...

Provides: Independent Living

Bartlett Reserve is an independent living community located in Durham, NC, in the heart of the Triangle area near Research Triangle Park. The team at Bartlett Reserve sought to create an entirely new independent senior living concept, blending the needs of today’s seniors with 4-star level...

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The Mansions at Sandy Springs

7300 Spalding Dr, Peachtree Corners, GA 30092

Starting at$X,XXX+ monthly
9
9 Photos available
4
4 Floor plans available
9.7
Review Score
15 reviews

My father was a resident here for the last year of his life. The staff and amenities are superb! There is such a family community at The mansions. I am so grateful for this place for my daddy to have his...

Provides: Assisted Living, Memory Care

At The Mansions at Sandy Springs, you’ll find more than a brand new building, an excited new team of committed professionals, and programming designed to meet every resident need. You’ll find community. The Mansions has a history of senior living in the Sandy Springs, Dunwoody and Peachtree...

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Tuscan Gardens of Palm Coast

650 Colbert Lane, Palm Coast, FL 32137

Starting at$X,XXX+ monthly
21
21 Photos available
7
7 Floor plans available
9.5
Review Score
14 reviews

The facility is beautiful and the staff is so friendly and helpful. I enjoyed the time I spent with my dad either sharing a meal together in the dining room ([name removed]is amazing!) or outside in the...

Provides: Assisted Living, Memory Care

Located on a wooded 17-acre campus that borders a conservation area, Tuscan Gardens of Palm Coast is a meticulously planned luxury senior living community offering an extensive list of resort-style services and amenities – all located one mile from the pristine Atlantic Ocean beaches and the...

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The Monarch at Round Rock

4050 Sunrise Road, Round Rock, TX 78665

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.3
Review Score
47 reviews

There was a change of ownership a while back and a lot of staff changes. That was hard. Now everything seems to be running smoothly, I don't know the new staff as well as I did the old. Communication with...

Provides: Memory Care

At The Monarch at Round Rock Memory Care, we believe that a strong support system is fundamental to achieving happiness and well-being. As part of our commitment to personalized care, we operate two assisted living communities, Our approach revolves around tailoring our environments to suit the...

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Serenades at Longwood

425 S. Ronald Reagan Blvd., Longwood, FL 32750

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
33 reviews

Serenades has made my mother and experience as best as can ne this has been the hardest things to do but they have made our process good for us.

Provides: Memory Care

Serenades at LongwoodSerenades at Longwood by Sonata Senior Living is an award-winning, purpose-built memory care assisted living community conveniently located in Longwood, Florida. Recognized by Argentum as a Best of the Best Award recipient for programming and design, Serenades is committed to...

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Sarabella Senior Living

5650 Gantt Rd, Sarasota, FL 34233

Starting at$X,XXX+ monthly
12
12 Photos available
9.1
Review Score
23 reviews
Provides: Assisted Living, Memory Care

Sarabella is Sarasota's newest Assisted Living community. Our community is set in a beautifully landscaped convenient location, close to shopping, Doctors and the interstate. We offer park like grounds, with a spacious outdoor area over looking a pond with lots of wildlife. We are pet friendly...

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Hillside Springs

135 Hillside Trace, Dallas, GA 30157

Starting at$X,XXX+ monthly
9.0
Review Score
65 reviews

First to start, my mom technically should not be there now. She now is considered immoble. She technically should no longer be allowed there, but they are technically, "working" with us. They give her two...

Provides: Assisted Living, Memory Care, Independent Living

Aspen Village Assisted Living is a senior living and memory care community located in middle of Cobb County in Dallas, Georgia. The mission of Aspen Village is to offer all the aspects and charm of southern living and building long lasting, trusting, and loving relationships with its residents...

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Sonata Viera

3325 Breslay Drive, Melbourne, FL 32940

Starting at$X,XXX+ monthly
11
11 Photos available
9.0
Review Score
22 reviews

The staff at Sonata are phenomenal!! There is not one person who doesn't smile and say hello, or offer to help. I've even seen the Director in the hallways touching up paint. They have been above and...

Provides: Assisted Living

Sonata Viera assisted living provides compassionate and distinctive living for today's senior. Our Harmony assisted living offers a different brand of senior living, founded on an unwavering commitment to customer service and resident choice. Blending signature programming, technology, a...

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Sonata Boca Raton

9591 Yamato Rd, Boca Raton, FL 33434

Starting at$X,XXX+ monthly
5
5 Photos available
8.9
Review Score
41 reviews

Communications of changes from management such as change in pharmacy providers or of management team to families is not timely or consistent. They do try to follow up on care requests or dining issues. Staff...

Provides: Assisted Living, Memory Care

Sonata Boca Raton offers assisted living and memory care options for seniors in Boca Raton, Florida. We are just 20 minutes away from Highland Beach and nearby many local restaurants.Find a new book to read in our library, watch your favorite movie in one of our living spaces or enjoy the sun...

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Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
8.9
Review Score
28 reviews

I think mom like the activities more than anything. She never got out of her chair when she was living at home. Except for the usual. Having my mom stay at the Mansion, really gave me a piece of mind. The...

Provides: Assisted Living, Memory Care

The Hampton at Meadows Place

11919 W Airport Blvd, Meadows Place, TX 77477

Starting at$X,XXX+ monthly
17
17 Photos available
8.8
Review Score
85 reviews

The staff was incredibly helpful and communicative and I appreciated that no matter what time of day or night I arrived at the facility there was excellent care and attention to the residents

Provides: Assisted Living, Memory Care

The Hampton a Solvere Senior Living is an affordable 5 star Resort Type Assisted Living and Memory Care Community. It sits on 17 acres of property near Stafford and Sugarland with ample parking and loads of green space, flower gardens, swimming pool designed for aqua exercise, outdoor seating,...

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Sonata Vero Beach

2425 20th St, Vero Beach, FL 32960

Starting at$X,XXX+ monthly
11
11 Photos available
8.8
Review Score
31 reviews

[name removed] was on a Level 1 plan and they were supposed to watch her take meds. Several times I found meds in her room. Additionally, [name removed] had chronic UTIs but I was always the one to tell them...

Provides: Assisted Living, Memory Care, Independent Living

Everyone who lives at Sonata Vero Beach has led a unique life and experienced special moments worth remembering. That’s why we’ve redefined the care we provide to seniors helping our residents feel as much like themselves as possible. Sonata Vero Beach is minutes from downtown Vero Beach, off...

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Sonata Windermere

13798 Speer Island Dr, Windermere, FL 34786

Starting at$X,XXX+ monthly
16
16 Photos available
11
11 Floor plans available
8.6
Review Score
41 reviews

The Administrative Staff at Sonata Windermere is great. I think the room sizes and amenities are fine. I really like The people, the food, the facility, and the surroundings.

Provides: Assisted Living, Memory Care

At Azpira at Windermere, we believe that aging is to be celebrated. Our approach is going to change the way you think about senior living. One visit and you'll see. This isn't your "typical" senior living community. We have created this community to bring together the setting, services, amenities...

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Sonata at Coconut Creek

4175 West Sample Rd, Coconut Creek, FL 33073

Starting at$X,XXX+ monthly
9
9 Photos available
4
4 Floor plans available
8.6
Review Score
57 reviews
Provides: Assisted Living, Memory Care

Sonata at Coconut Creek offers assisted living and memory care options for seniors in Coconut Creek, Florida. Our community is conveniently located nearby the promenade at Coconut Creek, Butterfly World and many restaurants and shops.Play pool with friends, relax by the fireplace with a good book...

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Park Place Senior Living at Winghaven

2002 Boardwalk Place Drive, O'Fallon, MO 63368

Starting at$X,XXX+ monthly
19
19 Photos available
8.5
Review Score
87 reviews

We chose Park Place at Winghaven because of the rooms, activities, dining arrangements, staff. There is administration/director turnover but I think that happens at many facilities. Very friendly and caring...

Provides: Assisted Living, Memory Care, Independent Living

Park Place Senior Living at WingHaven is truly a unique community!  We offer Independent Apartment Homes and a state licensed Assisted Living.  We are nestled in the community of WingHaven, close to shopping, restaurants, and more.  What makes us different is our exceptional...

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Sonata Boynton Beach

2400 S Congress Ave, Boynton Beach, FL 33426

Starting at$X,XXX+ monthly
6
6 Photos available
8.3
Review Score
53 reviews
Provides: Assisted Living, Memory Care

Located in the heart of Boynton Beach Florida, Sonata Boynton Beach offers Supportive Living, Assisted Living and Memory Care options to seniors from all walks of life.Just minutes away from the Boynton Beach mall, golf courses, hospitals, doctor’s offices, shopping centers and so much more, you...

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Serenades at West Orange

720 Roper Road, Winter Garden, FL 34787

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
8.2
Review Score
23 reviews

The service has been great. My husband likes the experience. The price for one half day seems high. I recommend this facility because the staff seems happy and my husband looks forward to his visit.

Provides: Memory Care

Serenades at West Orange combines innovative, research-based design features with recent scientific advancements in memory care in order to emphasize the importance of personal choice in quality of life. Architecture, personal care and life enrichment activities have all been thoughtfully planned...

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Rockbridge Oaks

6698 Palms Ct, Chattanooga, TN 37421

Starting at$X,XXX+ monthly
6
6 Photos available
8.0
Review Score
8 reviews

There are plenty of activities and numerous menu choices which I like and I would recommend Rockbridge Oaks to other families based on the experience I have had so far

Provides: Assisted Living, Memory Care

Feel like the center of attention. With a smaller boutique approach to assisted living and memory care, Rockbridge Oaks delivers concierge-style service that’s tailored to best suit you. From our Signature Programs to the dedicated team who get to know you and support your goals, your experience...

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Mann House Sandy Springs

5413 Northland Dr, Atlanta, GA 30342

Starting at$X,XXX+ monthly
23
23 Photos available
8.0
Review Score
11 reviews

There just something about a smaller place. The staff is awesome it's great to see the same people for do many years. The care is truly heartwarming it feel like home. Older community but it's kept well.

Provides: Assisted Living, Memory Care

With all the amenities here, it's silver tray, residential assisted living. It began back in 1988, when The Mann House launched the whole luxury-care, assisted-living concept. Today, as large corporations clamor to compete, we stand in quiet contrast. Judged by every criteria — reputation,...

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The Monarch at Henderson

1750 W Horizon Ridge Pkwy, Henderson, NV 89012

Starting at$X,XXX+ monthly
13
13 Photos available
8
8 Floor plans available
7.9
Review Score
40 reviews

I was happy when they changed management companies, that they retained most if not all of the existing personnel. Love the staff there, very friendly and attentive. Feel the cost is high, but you get what...

Provides: Memory Care

Poet’s Walk Henderson, A Spring Hills Memory Care Community in Henderson, NVis located in Green Valley. With over 20 years of experience, re-imagine memory care assisted living! Take our blend of personal attention and assistance that’s helpful instead of obtrusive and pair it with an elegant...

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Serenades at The Villages

2450 Parr Drive, The Villages, FL 32162

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
7.2
Review Score
31 reviews

I did a half dozen tours. They seemed to be properly staffed. The rooms seemed clean. There were no bad smells as we walked through the facility. The facility had a "home like" feel...quaint, not sterile....

Provides: Memory Care

Serenades at The VillagesSerenades at The Villages by Sonata Senior Living is an award-winning, purpose-built memory care assisted living community conveniently located within The Villages master-planned active adult retirement community. Recognized by Argentum as a Best of the Best Award...

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Elan Westpointe

2140 Independence Drive, New Braunfels, TX 78132

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
6.7
Review Score
42 reviews
Provides: Assisted Living, Memory Care

Elan Westpointe is a premier assisted living and memory care community located in New Braunfels, Comal County, Texas. The center is fresh and modern, constructed of limestone with iron accents on balconies and awnings. Conveniently located off highways 46 and 337 and just west of Unicorn of...

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Mann House Cumming

8025 Majors Rd, Cumming, GA 30041

Starting at$X,XXX+ monthly
22
22 Photos available
6.5
Review Score
9 reviews

With regard to The Mann House, my brother and I have been extremely pleased with our experience having our mother in their care. The high points for us have been the demeanor of the staff, the small size of...

Provides: Assisted Living, Memory Care
Viewing 1-25 out of 31 communities

Reviews
for AgeWell Solvere

8.3
Review Score
948 reviews

Review Score

948 reviews
8.3

Out of 10


5 star

55%

4 star

26%

3 star

10%

2 star

4%

1 star

8%

A Place for Mom has scored AgeWell Solvere with 8.3 out of 10 using our proprietary review score based on 218 reviews in the last 2 years. Over all time, AgeWell Solvere has 948 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
512
242
92
35
67
Date Submitted
74
128
218
Reviewer
34
650
232
16
Care Received
0
256
6
683
901-920 of 948 reviews
Sort by

1.0
anonymous - Family/Friend
Memory Care
September 9, 2022
Verified Review
Disappointed

Do not move your loved ones in here. I do not recommend this facility. They do not have the staffing for the type of care needed. They should not bring any new residents in until they get more staff. The medical side of things is very poor. Medication management, nursing, covid testing, etc. is very inadequate. They say they have a doctor on site but he was rarely there. Every time I went to visit it was very difficult to find any staff around. It was a horrible experience and we were very disappointed.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

2

Staff

4

Value for Cost

1


1.0
Anon - Resident/client
Memory Care
September 8, 2022
Heartless

My loved one suffered a terrible stay at Legacy Ridge. Within the first 2 weeks, my loved one suffered two unsupervised falls, a severe body rash, and incontinence associated dermatitis of the groin due to inadequate toileting and being left in bed 14+ hours. Leadership kept saying, "You have to trust us". I found myself very alone in the advocacy of my loved one and flabbergasted over the lack of respect I and my loved one received. I do not recommend this community unless your loved one is able to advocate for him/herself and is ambulatory.

Cleanliness

3

Friendliness

1

Meals & Dining

4

Care Services

1

Activities

3

Staff

2

Value for Cost

2


1.0
Kay J - Resident/client
Memory Care
July 7, 2022
Not what it appears to be.

We recently moved my mother from here. They were continually short of staff. On several occasions there was no nurse on duty. About the time we got to know mothers care givers they quit. This was so frustrating for us and for mother. When we visited all the patients were just sitting in front of the television with no interaction. The moment I saw a patient dripping wet through her clothes I knew it was time to go.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Fern - Resident/client
Memory Care
June 13, 2022
Zero stars

This was one of the most traumatic experiences I've had as of late. The director disparaged us because my parent is on Medicaid (then don't accept Medicaid if you think we're beneath you) and we were misled and did not end up moving in. I have a credible witness who can attest to this. The executive team was no better. They treated us like they were doing us a favor and seemed to forget who their bread and butter is. It's all about the money imho. They even had an attorney from out of state try and silence me but that's what actually spurred me to write this review. This experience has really left me concerned about putting my parent in any community. Look past the beautiful facade.

Cleanliness

5

Friendliness

No data collected

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

1

Value for Cost

2


1.0
Susan - Family/Friend
Assisted Living
March 12, 2022
Terrible

I was in the process of moving my mother into memory care. This facility withdrew money from my account that was not justified. It took over 3 months for them to provide a statement justifying the amount of the withdrawal, and there was over $5800 in charges that were not authorized. The executive director [name removed] promised to refund a partial amount in December, but it never happened. The sales director [name removed] promised me a complete refund in August. It has been over 7 months and I have not been refunded any of the money. The staff at HarborChase has stopped responding to emails and phone calls. They are only prompt with responses when they are trying to sell you something. I have heard multiple stories form other residents who were also overcharged and not reimbursed.

Cleanliness

1

Friendliness

1

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
March 9, 2022
Overpriced apartment with minimal care

My mother has been in three facilities in Little Rock and Fox Ridge Chenal was the most expensive by far and the worst experience by far. They had little to no activities compared to the other two facilities. The nursing staff did a terrible job of administering any special requirement (like heart monitoring). It was simply an apartment with medication service and cafeteria food. It was a beautiful facility but not a convenient location. The management was absolutely uncaring when your brought an issue to their attention. We had a terrible experience and there were several others that we met with similar experiences. When we moved my mother we realized just how filthy the conditions were there. There are much better options in Little Rock and the surrounding area.

Cleanliness

1

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

1

Staff

2

Value for Cost

1


1.0
D - Family/Friend
Assisted Living
February 8, 2022
Not what was promised

My loved one has been here for almost 3 months. They do not check on them every 2-3 hrs. They do not clean routinely. They do not do the daily tidy up. I feel like I was completely lied to when we were looking at the place. I am so upset and disappointed. We are currently looking at other options.

Cleanliness

1

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

2

Staff

2

Value for Cost

1


1.0
Leslie A - Family/Friend
Memory Care
October 14, 2021
Verified Review
Do not recommend, horrible experience

The nursing care at Sonata at Coconut Creek sucks and they do not care about the residents at all. I would never recommend them to others looking for memory care, it was a horrible experience.

Cleanliness

1

Friendliness

1

Meals & Dining

No data collected

Care Services

0.5

Activities

No data collected

Staff

0.5

Value for Cost

0.5


1.0
Marie W - Family/Friend
Assisted Living
September 20, 2021
Stay away!

Not enough room here to detail the incompetence of this place. Don't let looks fool you. While on vacation there, I witnessed the incompetence first hand. In short: ridiculous wait times for meals; aides response time from 30 minutes (illegal) to never; mom left on toilet to fend for herself while aide "went out for a minute", mom fell twice trying to go to the bathroom by herself because no one came to help her; although a few of the aides were very nice, most were unfriendly/not engaging/sometimes rough, skipped showers, unchanged bed sheets, clothes thrown here and there (soiled underwear in the shower), laundry was not put away (despite us putting signs all over the place) and sometimes came back damp, picked up for breakfast one day at 9:45am and that was after we searched the halls for help...on and on. Despite meeting with the Director, nothing was accomplished. Our sweet mom would call up crying because no one would come for her. We were out of there in three months. Stay away!

Cleanliness

5

Friendliness

3

Meals & Dining

2

Care Services

1

Activities

2

Staff

2

Value for Cost

1


1.0
Liz - Family/Friend
Assisted Living
August 30, 2021
A terrible place for mom

After two and a half months I transferred my mother to a new facility. The service was horrendous. Some aides were down right incompetent and cruel. After speaking with management quite a few times nothing was resolved. Complaints fall on deaf ears! this whole experience was very traumatic for my mother and a huge undertaking and inconvenience to us. In lieu of this I am requesting a refund of the community fee.

Cleanliness

3

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

2

Staff

2

Value for Cost

1


1.0
anonymous - Family/Friend
Assisted Living
August 4, 2021
Lovely Employees / Services Not Available

While I realize there is a pandemic that has made employee staffing a bit difficult. . . Elan Westpointe takes it to a new level. There is little to no housekeeping. (I do my mother's cleaning and laundry as well as changing sheets. I also provide this service for friends of hers without family to help them out.) Transportation to/from appointments hasn't been available since [date removed] when she moved in. Nursing staff is experiencing shortages. Several residents have been forced to hire private home health care. NO trips to grocery store - I shop for Mom and her friends. No/sporadic hair salon. No maintenance person on site. NO DISCOUNT IN RENT. *Staff that remains is amazing. *Activities depend on lockdown, ranges between 1 and 4 rating. *Meals are great when the chef is scheduled and cooks. Otherwise - hit or miss - mostly a MISS. They literally had to order out for pizza one night due to poor food. *Residents went 4 (or more) days without hot water. I feel so sorry for residents without family nearby to fill the "gaps." Disgraceful! Please RESEARCH.

Cleanliness

1

Friendliness

5

Meals & Dining

3

Care Services

1

Activities

No data collected

Staff

5

Value for Cost

1


1.0
Jay - Family/Friend
Assisted Living
February 1, 2021
We thought they cared about people. We were wrong. Its a business first

Will be following up with a review shortly.


1.0
Anonymous - Family/Friend
Memory Care
December 4, 2020
Verified Review
Very Disappointed

I would tell others to stay away and not go there. The community didn't seem to get my loved one their meals. My loved one had missing clothing. There were medication problems with my loved one. One medication that was given to little to my loved one. It seems the community and staff didn't read the chart correctly. I had several people tell me to get my loved one out of Poet's Walk. I'm not sure if the staff are uncaring, or them not reading things correctly. I am very disappointed with this community. Communication is lacking with the staff to the family.

Cleanliness

2

Friendliness

4

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
December 4, 2020
Very Disappointed

I would tell others to stay away and not go there. The community didn't seem to get my loved one their meals. My loved one had missing clothing. There were medication problems with my loved one. One medication that was given to little to my loved one. It seems the community and staff didn't read the chart correctly. I had several people tell me to get my loved one out of Poet's Walk. I'm not sure if the staff are uncaring, or them not reading things correctly. I am very disappointed with this community. Communication is lacking with the staff to the family.

Cleanliness

2

Friendliness

4

Care Services

1

Activities

1

Value for Cost

1


1.0
Glenn Ringel M.D. - Family/Friend
Memory Care
October 23, 2019
Dangerous

Problems are always the same. From 8pm-8am there is no one at the front desk to answer residents or emergency calls. The night staff are frequently temps that hide from the job. Rarely to never answer calls forcing me to rush in to pick my father up from a fall. A week ago my father was wandering in the parking lot confused at 6:45 am and today he fell at 6:45 am. Neither instance would anyone pick up the emergency nurses number, specifically given to us for this reason. I had to hire additional help to avoid the non stop issues, which have been promised by 4 different executive directors during the last 6 months. This new director seems worse than the other that were fired by corporate or left on their own. Day, full time and food staff are excellent Update- There was a meeting to discuss possible solutions to current problems including the lack of any emergency response from 8pm to 8 am . Rather than consider my suggestion to extend the hours to have someone answer the calls , [name removed] said it would be too expensive . The following day I was verbally threatened that my father will be kicked out and today she went to my fathers room , asking him a psychological exam in an effort to make good on her threat. With any concerned management you would have expected the new director, [name removed], to discuss the problem and find a solution rather than start an altercation to escalate any non issues into a problem. She is simply refusing to help the residents with the real problem. The current residents are solving the main issue by getting an outside alert button to call 911or leaving. Sadly I would consider this facility as dangerous and with current management unwilling to solve the issues. Unless you can afford to hire your own full time help , please choose an alternative facility.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Scott Saslovsky - Family/Friend
Memory Care
January 9, 2019
Sonata a place not for mom

The tour they gave was great. But it is just a sales pitch. They don't take care of the residents. After 10 days I removed my mom from that awful place. On the 5th day, they first came to give my mom her 9:30 blood pressure meds. Too late her blood pressure was over 200 and she had hit the floor.

Cleanliness

3.5

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Donald Champoux - Family/Friend
Memory Care
October 24, 2018
Terrible facility

The staff is absolutely the most unprofessional group of individuals we have ever had the displeasure of dealing with. As a result of our complete dissatisfaction, we are moving my mother-in-law after 2 months to another facility. I would not recommend this facility to anyone.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Assisted Living
February 5, 2018

The food is disgusting mush. Canned fruit cocktail for dessert almost daily. Understaffed. Residents are wheeled down to all meals by the same staff who prep & serve the meals, so there's a lot of unnecessary waiting. Arguments amongst staff in front of residents were the highlight of my mother's day. I found a pill on the hallway floor. We left ASAP.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
November 1, 2016
Under new Mgt, it's all about Greed.

I've witnessed first-hand how poorly run this facility is by Management. And BTW, they were just taken over by a new company who came in and destroyed morale and let half the staff go. No moral compass, upper mgt doesn't have a clue how to run a senior care facility. Expect even more issues with the residents now that the experts on the floors, the same experts that knew the residents are now gone. Don't go there, don't even get near this place. That mirage on the outside is just that, a mirage. My family is going to move my family member out in the next month or so. What's in the brochure is nowhere near how poorly this place is being run into the ground. Sad.

Cleanliness

3

Friendliness

2

Care Services

1.5

Activities

1

Value for Cost

1


1.0
Timothy Evans - Family/Friend
Memory Care
April 9, 2016
Great environment

Have received many positives since my mother has arrived. Walking better great food. Will be going there in may to see for myself

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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