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8.3

Review Score

1,096 reviews
31 communities
2 senior living award communities
Starting from $X,XXX/mo

AgeWell Solvere community listings

Showing 31 communities
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Legacy Ridge

16001 Loves Mill Ln, Gainesville, VA 20155

Starting at$X,XXX+ monthly
8
8 Photos available
9.6
Review Score
36 reviews
Provides: Memory Care

Legacy Ridge takes a purposeful, comprehensive approach to memory care through state-of-the-art accommodations, a warm and welcoming environment, thoughtful programming, as well as amenities and finishes that prove no detail has been overlooked. From the Safe and Secure Courtyards, Spa, Fitness...

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Pavilion at Great Hills

11819 Pavilion Blvd, Austin, TX 78759

Starting at$X,XXX+ monthly
18
18 Photos available
9.6
Review Score
77 reviews

I have had continuous, positive experiences with the staff at the Pavilion Great Hills. All of the ones that I have come in contact with have been consistently superb! The staff at the front desk, the dining...

Provides: Assisted Living, Memory Care, Independent Living

The Pavilion at Great Hills Assisted Living & Memory Care community has a little something for everyone. Located in beautiful North Austin hill country, we are near three major hospitals, numerous shopping centers including two miles from the Arboretum, theaters, museums, great restaurants,...

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Bartlett Reserve

300 Meredith Dr, Durham, NC 27713

Starting at$X,XXX+ monthly
9
9 Photos available
2
2 Floor plans available
9.8
Review Score
102 reviews

My mother has been thoroughly enjoying her time at Bartlett Reserve senior living. The warm and welcoming community, combined with attentive staff, has made her feel right at home. She loves the engaging...

Provides: Independent Living

Bartlett Reserve is an independent living community located in Durham, NC, in the heart of the Triangle area near Research Triangle Park. The team at Bartlett Reserve sought to create an entirely new independent senior living concept, blending the needs of today’s seniors with 4-star level...

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The Mansions at Sandy Springs

7300 Spalding Dr, Peachtree Corners, GA 30092

Starting at$X,XXX+ monthly
9
9 Photos available
4
4 Floor plans available
9.7
Review Score
15 reviews

My father was a resident here for the last year of his life. The staff and amenities are superb! There is such a family community at The mansions. I am so grateful for this place for my daddy to have his...

Provides: Assisted Living, Memory Care

At The Mansions at Sandy Springs, you’ll find more than a brand new building, an excited new team of committed professionals, and programming designed to meet every resident need. You’ll find community. The Mansions has a history of senior living in the Sandy Springs, Dunwoody and Peachtree...

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Tuscan Gardens of Palm Coast

650 Colbert Lane, Palm Coast, FL 32137

Starting at$X,XXX+ monthly
21
21 Photos available
7
7 Floor plans available
9.5
Review Score
14 reviews

The facility is beautiful and the staff is so friendly and helpful. I enjoyed the time I spent with my dad either sharing a meal together in the dining room ([name removed]is amazing!) or outside in the...

Provides: Assisted Living, Memory Care

Located on a wooded 17-acre campus that borders a conservation area, Tuscan Gardens of Palm Coast is a meticulously planned luxury senior living community offering an extensive list of resort-style services and amenities – all located one mile from the pristine Atlantic Ocean beaches and the...

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The Monarch at Round Rock

4050 Sunrise Road, Round Rock, TX 78665

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.3
Review Score
47 reviews

There was a change of ownership a while back and a lot of staff changes. That was hard. Now everything seems to be running smoothly, I don't know the new staff as well as I did the old. Communication with...

Provides: Memory Care

At The Monarch at Round Rock Memory Care, we believe that a strong support system is fundamental to achieving happiness and well-being. As part of our commitment to personalized care, we operate two assisted living communities, Our approach revolves around tailoring our environments to suit the...

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Serenades at Longwood

425 S. Ronald Reagan Blvd., Longwood, FL 32750

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
33 reviews

Serenades has made my mother and experience as best as can ne this has been the hardest things to do but they have made our process good for us.

Provides: Memory Care

Serenades at LongwoodSerenades at Longwood by Sonata Senior Living is an award-winning, purpose-built memory care assisted living community conveniently located in Longwood, Florida. Recognized by Argentum as a Best of the Best Award recipient for programming and design, Serenades is committed to...

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Sarabella Senior Living

5650 Gantt Rd, Sarasota, FL 34233

Starting at$X,XXX+ monthly
12
12 Photos available
9.1
Review Score
23 reviews
Provides: Assisted Living, Memory Care

Sarabella is Sarasota's newest Assisted Living community. Our community is set in a beautifully landscaped convenient location, close to shopping, Doctors and the interstate. We offer park like grounds, with a spacious outdoor area over looking a pond with lots of wildlife. We are pet friendly...

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Hillside Springs

135 Hillside Trace, Dallas, GA 30157

Starting at$X,XXX+ monthly
9.0
Review Score
65 reviews

First to start, my mom technically should not be there now. She now is considered immoble. She technically should no longer be allowed there, but they are technically, "working" with us. They give her two...

Provides: Assisted Living, Memory Care, Independent Living

Aspen Village Assisted Living is a senior living and memory care community located in middle of Cobb County in Dallas, Georgia. The mission of Aspen Village is to offer all the aspects and charm of southern living and building long lasting, trusting, and loving relationships with its residents...

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Sonata Viera

3325 Breslay Drive, Melbourne, FL 32940

Starting at$X,XXX+ monthly
11
11 Photos available
9.0
Review Score
22 reviews

The staff at Sonata are phenomenal!! There is not one person who doesn't smile and say hello, or offer to help. I've even seen the Director in the hallways touching up paint. They have been above and...

Provides: Assisted Living

Sonata Viera assisted living provides compassionate and distinctive living for today's senior. Our Harmony assisted living offers a different brand of senior living, founded on an unwavering commitment to customer service and resident choice. Blending signature programming, technology, a...

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Sonata Boca Raton

9591 Yamato Rd, Boca Raton, FL 33434

Starting at$X,XXX+ monthly
5
5 Photos available
8.9
Review Score
41 reviews

Communications of changes from management such as change in pharmacy providers or of management team to families is not timely or consistent. They do try to follow up on care requests or dining issues. Staff...

Provides: Assisted Living, Memory Care

Sonata Boca Raton offers assisted living and memory care options for seniors in Boca Raton, Florida. We are just 20 minutes away from Highland Beach and nearby many local restaurants.Find a new book to read in our library, watch your favorite movie in one of our living spaces or enjoy the sun...

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Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
8.9
Review Score
28 reviews

I think mom like the activities more than anything. She never got out of her chair when she was living at home. Except for the usual. Having my mom stay at the Mansion, really gave me a piece of mind. The...

Provides: Assisted Living, Memory Care

The Hampton at Meadows Place

11919 W Airport Blvd, Meadows Place, TX 77477

Starting at$X,XXX+ monthly
17
17 Photos available
8.8
Review Score
85 reviews

The staff was incredibly helpful and communicative and I appreciated that no matter what time of day or night I arrived at the facility there was excellent care and attention to the residents

Provides: Assisted Living, Memory Care

The Hampton a Solvere Senior Living is an affordable 5 star Resort Type Assisted Living and Memory Care Community. It sits on 17 acres of property near Stafford and Sugarland with ample parking and loads of green space, flower gardens, swimming pool designed for aqua exercise, outdoor seating,...

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Sonata Vero Beach

2425 20th St, Vero Beach, FL 32960

Starting at$X,XXX+ monthly
11
11 Photos available
8.8
Review Score
31 reviews

[name removed] was on a Level 1 plan and they were supposed to watch her take meds. Several times I found meds in her room. Additionally, [name removed] had chronic UTIs but I was always the one to tell them...

Provides: Assisted Living, Memory Care, Independent Living

Everyone who lives at Sonata Vero Beach has led a unique life and experienced special moments worth remembering. That’s why we’ve redefined the care we provide to seniors helping our residents feel as much like themselves as possible. Sonata Vero Beach is minutes from downtown Vero Beach, off...

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Sonata Windermere

13798 Speer Island Dr, Windermere, FL 34786

Starting at$X,XXX+ monthly
16
16 Photos available
11
11 Floor plans available
8.6
Review Score
41 reviews

The Administrative Staff at Sonata Windermere is great. I think the room sizes and amenities are fine. I really like The people, the food, the facility, and the surroundings.

Provides: Assisted Living, Memory Care

At Azpira at Windermere, we believe that aging is to be celebrated. Our approach is going to change the way you think about senior living. One visit and you'll see. This isn't your "typical" senior living community. We have created this community to bring together the setting, services, amenities...

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Sonata at Coconut Creek

4175 West Sample Rd, Coconut Creek, FL 33073

Starting at$X,XXX+ monthly
9
9 Photos available
4
4 Floor plans available
8.6
Review Score
57 reviews
Provides: Assisted Living, Memory Care

Sonata at Coconut Creek offers assisted living and memory care options for seniors in Coconut Creek, Florida. Our community is conveniently located nearby the promenade at Coconut Creek, Butterfly World and many restaurants and shops.Play pool with friends, relax by the fireplace with a good book...

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Park Place Senior Living at Winghaven

2002 Boardwalk Place Drive, O'Fallon, MO 63368

Starting at$X,XXX+ monthly
19
19 Photos available
8.5
Review Score
87 reviews

We chose Park Place at Winghaven because of the rooms, activities, dining arrangements, staff. There is administration/director turnover but I think that happens at many facilities. Very friendly and caring...

Provides: Assisted Living, Memory Care, Independent Living

Park Place Senior Living at WingHaven is truly a unique community!  We offer Independent Apartment Homes and a state licensed Assisted Living.  We are nestled in the community of WingHaven, close to shopping, restaurants, and more.  What makes us different is our exceptional...

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Sonata Boynton Beach

2400 S Congress Ave, Boynton Beach, FL 33426

Starting at$X,XXX+ monthly
6
6 Photos available
8.3
Review Score
53 reviews
Provides: Assisted Living, Memory Care

Located in the heart of Boynton Beach Florida, Sonata Boynton Beach offers Supportive Living, Assisted Living and Memory Care options to seniors from all walks of life.Just minutes away from the Boynton Beach mall, golf courses, hospitals, doctor’s offices, shopping centers and so much more, you...

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Serenades at West Orange

720 Roper Road, Winter Garden, FL 34787

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
8.2
Review Score
23 reviews

The service has been great. My husband likes the experience. The price for one half day seems high. I recommend this facility because the staff seems happy and my husband looks forward to his visit.

Provides: Memory Care

Serenades at West Orange combines innovative, research-based design features with recent scientific advancements in memory care in order to emphasize the importance of personal choice in quality of life. Architecture, personal care and life enrichment activities have all been thoughtfully planned...

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Rockbridge Oaks

6698 Palms Ct, Chattanooga, TN 37421

Starting at$X,XXX+ monthly
6
6 Photos available
8.0
Review Score
8 reviews

There are plenty of activities and numerous menu choices which I like and I would recommend Rockbridge Oaks to other families based on the experience I have had so far

Provides: Assisted Living, Memory Care

Feel like the center of attention. With a smaller boutique approach to assisted living and memory care, Rockbridge Oaks delivers concierge-style service that’s tailored to best suit you. From our Signature Programs to the dedicated team who get to know you and support your goals, your experience...

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Mann House Sandy Springs

5413 Northland Dr, Atlanta, GA 30342

Starting at$X,XXX+ monthly
23
23 Photos available
8.0
Review Score
11 reviews

There just something about a smaller place. The staff is awesome it's great to see the same people for do many years. The care is truly heartwarming it feel like home. Older community but it's kept well.

Provides: Assisted Living, Memory Care

With all the amenities here, it's silver tray, residential assisted living. It began back in 1988, when The Mann House launched the whole luxury-care, assisted-living concept. Today, as large corporations clamor to compete, we stand in quiet contrast. Judged by every criteria — reputation,...

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The Monarch at Henderson

1750 W Horizon Ridge Pkwy, Henderson, NV 89012

Starting at$X,XXX+ monthly
13
13 Photos available
8
8 Floor plans available
7.9
Review Score
40 reviews

I was happy when they changed management companies, that they retained most if not all of the existing personnel. Love the staff there, very friendly and attentive. Feel the cost is high, but you get what...

Provides: Memory Care

Poet’s Walk Henderson, A Spring Hills Memory Care Community in Henderson, NVis located in Green Valley. With over 20 years of experience, re-imagine memory care assisted living! Take our blend of personal attention and assistance that’s helpful instead of obtrusive and pair it with an elegant...

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Serenades at The Villages

2450 Parr Drive, The Villages, FL 32162

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
7.2
Review Score
31 reviews

I did a half dozen tours. They seemed to be properly staffed. The rooms seemed clean. There were no bad smells as we walked through the facility. The facility had a "home like" feel...quaint, not sterile....

Provides: Memory Care

Serenades at The VillagesSerenades at The Villages by Sonata Senior Living is an award-winning, purpose-built memory care assisted living community conveniently located within The Villages master-planned active adult retirement community. Recognized by Argentum as a Best of the Best Award...

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Elan Westpointe

2140 Independence Drive, New Braunfels, TX 78132

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
6.7
Review Score
42 reviews
Provides: Assisted Living, Memory Care

Elan Westpointe is a premier assisted living and memory care community located in New Braunfels, Comal County, Texas. The center is fresh and modern, constructed of limestone with iron accents on balconies and awnings. Conveniently located off highways 46 and 337 and just west of Unicorn of...

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Mann House Cumming

8025 Majors Rd, Cumming, GA 30041

Starting at$X,XXX+ monthly
22
22 Photos available
6.5
Review Score
9 reviews

With regard to The Mann House, my brother and I have been extremely pleased with our experience having our mother in their care. The high points for us have been the demeanor of the staff, the small size of...

Provides: Assisted Living, Memory Care
Viewing 1-25 out of 31 communities

Reviews
for AgeWell Solvere

8.3
Review Score
948 reviews

Review Score

948 reviews
8.3

Out of 10


5 star

55%

4 star

26%

3 star

10%

2 star

4%

1 star

8%

A Place for Mom has scored AgeWell Solvere with 8.3 out of 10 using our proprietary review score based on 218 reviews in the last 2 years. Over all time, AgeWell Solvere has 948 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
512
242
92
35
67
Date Submitted
74
128
218
Reviewer
34
650
232
16
Care Received
0
256
6
683
881-900 of 948 reviews
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1.5
Daughter - Toured community
Memory Care
December 17, 2013
Verified Review
Depressing

We went on a tour, but it was very, very depressing. I couldn't wait to get out of there. I cancelled my tour at the other Homewood because this one was so bad.

Cleanliness

1

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.0
Julie Z - Family/Friend
Memory Care
November 26, 2024
Verified Review
Monarch at Cedar Park Review

This place is the absolute worst. They actually had some good employees and they fired them. Some of the people there were wonderful, but they are managed by [facility removed] and they only care about the bottom dollar. On many occasions they did not give my father his medication. They did not shower him as often as they said they would. His skin was always in horrible shape. My mother and I were there every other day, sometimes more and I think that's the only reason he got the level of care that he did. They never shaved him. They were understaffed all the time. They don't pour the water to them, so that was the start of my father's decline. When I confronted the asst manager about seeing my father's medical records after his death...it miraculously took 2 hours for him to produce that. We were told by a woman we trusted that the man was in the back editing it to show he had been given all his meds. The first huge red flag was they didn't give [name removed] his meds the first night there and my mother and I sat in the lobby for an hour trying to get someone to help us get dad his medication. Please don't go to this place or any [facility removed] , they don't care about your loved one, only the bottom dollar. You will constantly have staff turnover and never any answers! Oh, and the literal nail in my father's coffin... they didn't call me when they sent him out (his final ride on EMS) to the ER. A nurse that loves Dad texted me asking how he was and I said "I don't know, you're with him". She said "no they took him out last night". I asked where and THEY HAD NO RECORD OF WHICH HOSPITAL!!! So, my father with dementia was brought in with no medical records, no nothing and had been sitting not able to breath and on a CPAP for 8 hrs alone when I was only 30 minutes away! I got there as soon as l found out. We spent the next 30 hours at his beside with him as he died from pneumonia, sepsis, and a heart attack. And we never heard from the director of the facility so much as an "I'm sorry for your loss". We were told we would get our refund in 45 days... it was 4 months later. Awful humans. They never wanted to visit about this, but when I put all this on yelp they reached out from HQ within 10 minutes.

Cleanliness

3

Friendliness

3

Meals & Dining

4

Care Services

3

Activities

5

Staff

3

Value for Cost

3


1.0
Anonymous - Family/Friend
Memory Care
May 23, 2024
Verified Review
Would not recommend.

My mom passed away a year ago. The overall experience At Serenades was awful. Mostly due to under staffing issues and under trained staff. End of life or near end of life care was abysmal. My main regret for my mom's last days is Serenades.

Cleanliness

1

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

3

Staff

4

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
May 23, 2024
Verified Review
Things to know before moving a loved one in here

Unfortunately our experience there was not a great one. We were paying for the highest level of care and dad still had to wait an unacceptable amount of time when he buzzed for help. One person blamed it on the next person and we were never able to get it resolved. He finally fell and broke a hip because he couldn't wait any longer for bathroom help and he passed shortly after that. He was left alone in his room many times when i specifically told the staff to bring him to the events and get him out of his room. The food was mediocre.

Cleanliness

2

Friendliness

3

Meals & Dining

2

Care Services

2

Activities

3

Staff

2

Value for Cost

2


1.0
Anonymous - Family/Friend
Assisted Living
March 21, 2024
Verified Review
Not recommended

I would not and will not recommend Fox Ridge to others. What we were told in the assessment meeting, is not the same in actuality. They are sometimes very slow to answer the call button that residents get, if at all. They have a resident check out & check in process, yet apparently there is no process to make sure all pertinent staff are aware of which residents are out & which residents are back in the building. The housekeeping of resident's rooms is very lacking. The food is okay most of the time, but sometimes it is cold or dry. You can ask 2 different nurses the same question and yet you'll get 2 different answers. They are very short staffed. When nurses are passing out meds, there's no one in the nurses station to answer calls!

Cleanliness

1

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

4

Staff

1

Value for Cost

1


1.0
Jennilyn - Family/Friend
Memory Care
February 15, 2024
Verified Review
Horrible experience and would never recommend

Poet’s Walk is there for money, they don't care about the residents care. My mom had a terrible experience with this facility and I have to move her to another facility for better care. Mom fell in this facility in her room and they never realize mom fell for almost three hours. When they were suppose to make rounds hourly. She was left wet with urine all the time. The nurse director is always clueless. I would never ever recommend this facility to friends or family

Cleanliness

3

Friendliness

3

Meals & Dining

4

Care Services

1

Activities

4

Staff

3

Value for Cost

1


1.0
Maddie - Resident/client
Memory Care
December 15, 2023
Neglectful, Understaffed, Incompetant, Sad

The turnover rate at this facility is absolutely crazy! I would not recommend them to anyone until they get their staffing issues addressed. Below is a list of just a few of the issues we had in memory care (valeo)… • My mom went weeks without a shower. They used dry shampoo to cover her greasy hair. Management would not give me a copy of her shower records because "they are internal records and we only keep them for 30 days." • My mom spent many days in bed until noon or later. Some days they would bring her breakfast and some days they wouldn't. Then she would wander her room awake all night. • Not once did she ever receive assistance getting ready for bed or brushing her teeth. • The main activity in memory care is watching tv. There is an activity calendar but many activities don't happen. • Medication records are incorrect. Medication given for pain "as needed" is rarely given. Staff does not take cues when a resident is in pain. Don't be fooled by the pretty building!

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
micheal l - Resident/client
Assisted Living
November 5, 2023
worst facilty

This place is the worst I ever put my mom in the rehab. My mom waited 2 hours for held and had no answered at all. The old women next to us called 4 time she said cannot breathe at all waited 3 hours and the nurse gave her a pill died in the rehab. This the worst place I ever put my mom in there.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Tyler - Family/Friend
Memory Care
August 1, 2023
Awful, unclean, understaffed and under trained

Do not let your loved one live here. It is woefully understaffed. There are some very nice people there trying very hard to do a good job, but they are overwhelmed. The place is not clean and once care gets near to end of life, they are at a complete loss on how to care for your loved one. Incorrectly medicating, not turning patients to prevent bed sores, poor communication, lack of training and bedside manner. I don't have nearly the space in this review to go over everything wrong with Serenades, but rest assured, you do not want anyone you love here. They will put your loved one onto Hospice almost immediately. Not to give better care, but to make more money for the facility. It is a for profit system and it shows. I wish the best for the staff who were caring and trying hard. I wish nothing but the worst for the Serenades management and the parent company of Serenades. There are plenty of other choices for care. Do not go here.

Cleanliness

1

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

1

Staff

2

Value for Cost

1


1.0
Wade W - Family/Friend
Assisted Living
July 3, 2023
Mother in Law

We are terribly disappointed in the facilities. My wife's mother requires very little assistance in her daily life and we were looking for great food and a classy place to live. She has gotten NEITHER. They can't seem to hire the CHEF that the literature promises. The food is much less than adequate. At the moment, she has no hot water. Earlier this year it took months to fix leaks in her shower. We are going to take this up the Elan corporate ladder and will require verified improvements, or we will go after the refunds she deserves. The fees are far too high for bad food and very poor service.

Cleanliness

3

Friendliness

2

Meals & Dining

1

Care Services

2

Activities

2

Staff

1

Value for Cost

1


1.0
Laurie H - Family/Friend
Assisted Living
June 21, 2023
Very disappointed

In looking for a place for my aunt from out of state I found. Sonata. I was very impressed. They visited her twice at the rehab where she was and seem like they cared about her as an individual. I signed all the papers, and gave them payment for the 10 days of May & June as well as the community fee. She was there for 4 days , then taken to the hospital in an ambulance on [date removed]. No one from Sonata came to visit her while she was in the hospital or when she was placed in hospice within the hospital. I came down from Texas as soon as I could but she passed away on [date removed]. Now Sonata is telling me they will not refund the entire month of June as they had previously said they would but would only refund me from [date removed] when I was able to pick up her clothes. They never told me that had to be done when I told them that she wasn't coming back when she was placed on hospice. I thought this place was different but they're not. It's a business. all they care about is money.

Cleanliness

No data collected

Friendliness

2

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

No data collected


1.0
Jane - Family/Friend
Memory Care
March 21, 2023
Bad

Buyer beware. We saw this dump and there was trash on the floor and people yelling and the manager was rough around the edges. They let people live to die there but keep them alive as long as possible to make money. It’s all about the money. My friend is going broke there and has been cut off from her family. Sad deal.

Cleanliness

1

Friendliness

1

Meals & Dining

4

Care Services

1

Activities

2

Staff

1

Value for Cost

1


1.0
AS - Family/Friend
Memory Care
March 16, 2023
Verified Review
Would Not Recommend

I would not recommend that place to anyone! Memory care is awful you have to hire private care because they don't have enough staff. All you're paying for is the room!!! Never leave your loved one there.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
February 20, 2023
Verified Review
STAY AWAY

It was clean. They were pretty friendly. They were deceptive about the costs, and they added in additional charges. They were not trasparent in the beginning with the costs. They could improve on their services. My loved one was not able to communicate, and they did not properly provide the level of care that was needed. I would never use this facility again.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

2

Staff

2

Value for Cost

1


1.0
Becky J - Family/Friend
Assisted Living
December 21, 2022
Very sad to write this

This is a beautiful community. However I have been looking for so much more for my mom. I have come in several times with my mom wearing the same clothes. She often smells like urine and she lives on assisted living and is embarrassed to go to activities or eat in the dining room. I can in twice to her briefs being so saturated I was embarrassed for my mom. The executive Director does not respond to my phone calls. Mom has been there 6 months and her care has steadily and obviously declined. Not enough permanent staff. There are only a few good ones. They are lazy and resent when you ask them to help with care. The food is the same and lots of evening sandwiches. There are no activities going on except for Happy Hour. Nothing stimulating. Medications are missed frequently. Hard to find a nurse even though I am told one is there every day. I sat outside the nurses office one afternoon and didn’t see a nurse the entire 45 minutes I was there. Moving her after holidays.

Cleanliness

5

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1


1.0
Andrew K - Family/Friend
Memory Care
December 17, 2022
It’s all Smoke and Mirrors

STAY AWAY! If you care anything about your parent or loved one, stay away from this facility. It is all “smoke and mirror”. As you walk in you will babe hit with the smell of urine. My mother was not bathed nor her hair washed for over a week till she smelled, she was dropped by staff, and needed to go to the hospital, her teeth were lost her first week, the food is dreadful and the staff never smiles Please find another place for your mom!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
SJ - Family/Friend
Memory Care
December 7, 2022
Verified Review
Awful experience. Please think twice before placing your loved one here.

The techs were okay and did the best they could under the circumstances. I think it was an issue with the administrative staff. They need to take a closer look at how they run the facility and the help they provide, because it's not adequate. With 38 clients, they only had two techs and a med aide on the floor on each shift. And the med aide doesn't assist with patient care like bathing, etc. That's not enough care staff to handle that many patients with various levels of dementia. My mom was supposed to stay there for 30 days for respite care, and by the 5th day, I took her back home. She had not been assisted with her meals. She was left soiled. And she fell, unwitnessed, or so they say. She had a large hematoma on her right hip. I took her to the ER to be assessed, whereas they did nothing and had no clue what to do. I'm grateful I'm a nurse and have that knowledge and background. If you don't, I would urge you to think twice before putting your loved one here. Because it turned out to be a horror, even with me staying there with her during those five days from 9 am -11 pm, with only a break for dinner. The activities person looked right at me every day and never once approached me to invite my mom to participate. The girls on the floor were sweet, but it was jus impossible for them to provide adequate care.

Cleanliness

1

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

1

Staff

2

Value for Cost

2


1.0
Anonymous - Family/Friend
Assisted Living
December 6, 2022
Verified Review
Not specialized for Dementia care- Misleading

I would not recommend this community to anyone. They don't offer special programming for people with dementia. It seems to be misleading. In addition, they had so much turnover in staff, in which no one could provide the care that my loved one needed.

Cleanliness

3

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Christie M - Family/Friend
Memory Care
November 28, 2022
This place smells of urine

If I could give the Memory Care facility less than 1 star , I would. This place is filthy. You immediately smell urine as soon as you walk into the vestibule, before entering the actual Memory Care area. Things of my mothers constantly went missing.And over the last 3 months my mother was not being bathed properly and smelled very badly. I even complained as high up as The VP of operations. The management sees nothing wrong with the state of the facility and nothing is going to change here. So, after 8 months of complaints and hoping they would do the right things to fix their issues, I moved my mom. Note- if you have complaints about a facility in Fl, also send information AS IT IS HAPPENING to ACHA . ACHA did an inspection of the facility and found it to be “in limits” of their guidelines. It is amazing to me what is within their guidelines. Wow!

Cleanliness

1

Friendliness

2

Meals & Dining

5

Care Services

1

Activities

2

Staff

1

Value for Cost

1


1.0
Anne
Memory Care
October 6, 2022
Terrible

My husband was in memory care fell broke hip went to hospital for surgery. Upon returning to sonata received no therapy was left to lay in bed for a week. Evidently, food was brought to his bedside and he was unable to eat him self. Food was taken away untouched Therefore, he was brought back to the hospital diagnosis was failure to thrive. I brought him home with hospice critical care where he survived . Never take you loved one to this place.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


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