AgeWell Solvere

Nice clean facility, more expensive than originally led to believe, staff friendly, meals were better initially but choices have been eliminated since mom moved in, care is about average as some staff cuts have been initiated. We have not really been using activities, but they do have an on site beauty salon we use weekly. Pets are allowed. Despite some of the downsides, I am still glad we chose this facility over others we looked at, as it is more like an apartment than a facility, like a place to live and less like a typical "nursing home" feel.

the new management here truly made a difference. the community is friendly, quaint and beautiful. the sales team comprise of warm-hearted women who truly care about your loved one. I would recommend this community

Communications of changes from management such as change in pharmacy providers or of management team to families is not timely or consistent. They do try to follow up on care requests or dining issues. Staff is very familiar with residents and their needs.

I've only been contacted by the facility one time when my mother fell but I know she's fallen several times while living there. I feel the staff could be more communicative, even if over text, about her current health issues. Otherwise, the facility is great and my mom is settling in well

Felt good with my Uncle being there! Front desk staff were always great. Only downfall was short staffed often. Not the workers fault.

Yes I would recommend it. My mom had a hard time adjusting as the people were cliquey but she now has one good friend there, plays Bingo, cards and paints. She doesn't love the food but it's good enough.

[name removed] health declined quickly. She was unable to there very long. They were not able to start therapy and wound care as quickly as stated. Care staff seemed frustrated with her level of care but we paid for their highest level. Lovely place for more independent residents. Facilities wheelchair van transport and driver exceptional. Food service excellent. A beautiful facility

I would definitely recommend. We've had a very good experience.

Not a bad place, kept up to date , friendly staff, but a bit pricy for what you get.

There are times when some residents get out of control and they could use additional help to assist the residents that are left unintended. Over all I haven’t any issues with them. They’ are sweet caring people. I visit my husband often and I see that the residents have pretty much no contact with their families.

We did so much research trying to find a good fit for our parents. Tuscan Gardens. has exceeded our expectations, the staff, food atmosphere are exceptional. Upbeat energetic. The staff truly care for residents.

Great facility and responsive to needs. Homey.

I would tell them they have lots of activities and parties that families are invited to. I'd tell them the food is good and that my parents are receiving adequate care. I would tell them I think they have trouble with staff turn over and trouble staffing in general. Even though there are problems I would still recommend Foxridge Chenal over an other places we visited and based on things I've heard from others about assisted living communities in the area.

The facility is well maintained. The food is good and the staff are friendly, according to my mom. Housekeeping is consistent and the move in process was very smooth. Management is always willing to work with us. We are happy with the facility.

My mom was only there for about 3-4 months. She wasn't happy being there and wanted to be with family so my brother bought a house so she could live with him. Her daily needs were met such as meds and food but nobody encouraged or assisted her to shower and there were a few occasions where she ran out of clean clothes because her laundry wasn't being done per their laundry schedule and I had to call and ask if they could do it. The facility was very nice and well kept but she just didn't really fit in or relate to the other residents so we thought it was silly to pay nearly 5K a month for her to be unhappy/uncomfortable. Her time there was uneventful and I don't have anything bad to say except she just didn't care for it too much.

The staff at Legacy Ridge were ALWAYS. available to talk with me about my father or to put him on the phone with me so we could talk. The staff adapted to the needs of my father as he progressed through his dementia. The activities director made sure patients were present for morning activities.

Caregivers are awesome in the Memory Care Unit. The community was recommended to me by a friend.

They need more help

It's been great so far. They need a bit more coverage but it's been alright. Great environment and atmosphere. Very homelike. Good level of care, but could consider additional staff for L4 L5 care.

The Serenades at West Orange property is well maintained with a lovely central courtyard. The rooms are very spacious, especially compared to some other places we looked at. Mom thinks the food there is good and they have music programs regularly that are really good.