12 Oaks Senior Living

I like this place.

Very nice facility and small/intimate setting. Very impressed, but only take mild dementia residents.

excellent value piano ok; faux stove!

loved this one and right now would be our first choice. Liked all the amenities included in the monthly rent and that if needed could move into their assisted living area.

Friendly staff and residents. Clean and good smelling. Good food. Lots of activities for residents.

like it

nice, but semi old; big open stairway at 2nd floor

It's a pretty good facility overall. There are a few things that might need tweaking. I realize lockdown is a little bit hard on everybody. But it seems like it might be a little bit too hard, just too much isolation with the residents in their rooms for weeks at a a time. I think the staff are pretty good. They're friendly and seem to do what they can, although they're short-handed. I'm not sure that they have a whole lot of interaction with the patients, although with Covid, my visits have been limited to my loved one's room, so I'm not out and about in the facility to observe.

I would tell others looking into West Fork Village that they have screened in porches for the residents which is a very nice feature to have. The apartment sizes here are also very nice. I would recommend to others looking in the area.

It seems like the worst part is that they don't have enough employees and are understaffed. The care it fluctuates. The people who work they are pretty good but that just don't have enough. The food is average and they offer a limited variety. We chose this community because is was recommended at the time. I would not recommend this community to other families right now

My mom seams to like it and attends most of the activities. I have been impressed with most of the items at the Meadows. I do feel they could really improve on the food. The selection does not seam very healthy or creative. When we eat with her we stick to a sandwich, salad bar or burger. Last time we had the meatloaf and it was not good and it came with frozen wilted looking vegies and a few red potatos.

The facility is beautiful and well maintained. The residents are able to walk out of their rooms into a bright, active area where they can participate in activities of mingle with other residents and guests. The Activity Director is amazing - planning such a variety of daily/monthly activities & inviting guest performers and entertainment. Concerns: 1. Staff morale and turnover. The CNAs are always kind and considerate of the patients but the new faces week after week is alarming. Often the facility seems understaffed especially at night. 2. The RN that is shared with the AL section is never visible in the Memory Care unit and did not return any of our telephone calls. 3. In 6 months, The Meadows Directors was seen mingling with the guests, residents and staff only once.

Getting medication dosages and times were a little problematic for the first couple of months. There is not enough staff for extra services unless you pay to go up to a higher level, making it necessary for home health services. Now that mom has leveled out, things are much better, but were a little rough in the beginning.

Newforest manager [name removed] is fairly new at this position. He is doing a very good job! Things are changing, for the better. This is a nice place and reasonable prices, compared to other Independent Living facility. I think that the food is good. It 'is' hard to please different palates. There are problems, but (now) they are being addressed. Each day, Newforest has activities for the residences.. If one wishes to partake. Staff is friendly & helpful. For appointments etc, transportation is provided. If one cannot be 'at home', then Newforest is a nice alternative.

My Mother was here for 8 years and due to the flooding, this facility has been shut down. While it was here, there had been a few different owners but Brookdale was the best. The staff was very friendly but they didn’t have that warm homey feel to it. I didn’t really like that the staff let my mom go to her room and isolate herself. The food here was good and they had a lot of options to pick from. Usually, at every dinner, they had 3 different types of meat.

We toured at Brookdale Irving, and I really liked the community. The gentleman who led us on our tour was amazing; such a nice man, and such a nice facility as well. my only issues were the far distance and the price.

This is a nice clean community. I liked the food and they offer some nice amenities. I did have an issue with getting along with some of the staff so I am no longer at this community.

This looked like a nice community when we visited. This is a two story building. They do not have individual apartments as the rooms are one big room with a bed and bathroom. The person that took us on tour was nice.

Mom liked this community very much. They tend to run on the smaller size than most other communities. The staff was friendly and helpful on our tour. The community looked clean and well maintained. She didn't choose this one because she wanted to be closer to a family.

Staff is wonderful, helpful,. [Removed] is very informative and helpful. I think the dogs should be banned for the size of the center these animals do come in contact of person have allergy's and are afraid of them.