12 Oaks Senior Living

We think the layout is pretty good, it provides a good level of security for those who are in assisted living. They do a fairly good job of that and the way it is structured it is in a circle so there is no chance of anyone getting lost.

during the time our loved was there they treated her very well, and the rooms the provided for the residents would be about a three out of five.

I would tell people we had one exceptionally great nurse, that my loved one loved. We also had a nurse who my loved one didn't care for. The community worked hard to help with my loved one with food and being a picky eater.

We chose Mercer Place mostly because of the location, it was close it family so we would be able to visit often and take her things. The room sizes here are average compared to some others we saw. Most of them are studio apartments. The food was really good the couple of times that I ate there. I would recommend to others looking.

The staff members were very friendly, outgoing and very personable, they talked to everyone. The rooms were very homey, but our loved one didn't really care for the food. However, we would recommend this community to others.

The food seems to always be an issue. I loved the size, it's small enough. They have done a great job at keeping COVID out of the community. I wish they would do more communicating with the residents on things going on in the community. There is no hot water right now, and there is no explanation as to why. One of the reasons my loved one choose Mackenzie Place is for the activities. The activities director that was there when my loved one moved in, had to retire. The new activities director is not on the same page with the residents and she doesn't like the resident's favorite activities.

Have spent the last month or so here! The people who work here have been very nice!

Overall, my mom has received great care. Suggestions: Since Covid-19, communication about current systems in place, future system plans (how I can see my mom in a safe environment), Effects from taking my mom to essential appointments - is she quarantined for 7 or 14 days? We were told 7, then care-givers said 14 . . . this was upsetting! Mid-week, it got changed to 7. These communications need regularity and improvement.

Great community liaison! Beautiful facility Lots of activities, even during Covid

It was a very nice place. The food was not the best, but there was plenty of it. The room sizes and layout of the community was good. They had outdoor space for the residents. The staff is very young and all have tattoos.

I had an overall good experience at Lucas Place. I think they had good caregivers. In retrospect, it was definitely a good experience. The food was was not good as it could have been. I chose Lucas Place because we had another family member that lived there and reviews that others shared with me. I would recommend this community The director was very on top of things, she was understanding, and listened well.

Food could have been better.For the value it is a very good place. It was built as a hotel so it is open inside so the hallways are nice and bright. They have lots of activities going on. They staff is good.

Everyone is very helpful.

I was very pleased with [name removed] and had selected them as a place for my wife. However, when they realized she had an unhealed wound from surgery, they refused to take her (it's from about a two-inch incision to apply screws in her broken hip. She's able to stand, if not walk well).

[Name removed] was super helpful and insightful. I am very glad I toured Broadmoor and I think it is an excellent value. It is not a good fit for my mother at this time, but if her dementia rapidly escalates, it probably won’t be long until it is exactly what she will require. She would be safe here.

Liked the fact that they had wine with there dinners and a heated pool.

My mom has been living at Lakewell Place since July 2019. She has been treated and cared for very well. The staff is very attentive to her. Only reason I didn't give 5 stars because there is always room for improvement. Very happy with the choice we made.

Great staff and facilities. Would like to see more activities for dementia residents.

Our Mother moved into Mackenzie Place in December 2018. She immediately felt at home and welcomed by everyone. She still loves it and her only complaint is that the menu items do not change. She was happy in the beginning but says she is tired of the same old thing. She loves when we visit and take her out to eat. We live out of state and have been so pleased and we don't have to worry about her care anymore.

Of the two facilities we have visited,this is the preferred location. Nicely updated apartments, nice size, and very accommodating. Feel this would be best choice for my MIL. Will definitely revisit when time comes for placement. We feel she could adjust to this location easier than [removed].