12 Oaks Senior Living

There is always room for growth. Cleanliness was always good. Activities daily, weekly and monthly for the community to be involved. Exercise every morning for anyone wanting to participate. Worship couple times a month was always upbeat and full of songs the adults knew and loved. Medications seemed to be delivered on time. Medication director was great to sit down and work with as changes were needed. Staff was attentive to patrons with higher need care. My Mother did not do outside field trips but they had those monthly. There is an in house shipping that patrons could earn Bucks to shop with. Some days Mom looked the food and others not but for what I ate when there, it was always diverse selections and quality meals. Only complaints we had: 1. Family events were scheduled during the week and before work days was over. Made it hard to go and be involved in some of that stuff. 2. TV channel in gathering are was always on Little House on the Prairie 3. If moving out, you have to have 30 day notice on file or you pay the full next month. That's tough when your loved one unexpectedly passes. For Mom's needs her room was spacious and had what she needed. Bathroom was great. Loved the roll in shower.

They are still settling in and haven't used the amenities yet. Location and price are the main factors we chose this facility over others. Also, all the staff at the Oaks are really friendly.

I would rate them high 4 to 5 in all categories. They have been great to work with and the minor problems that have come. Up have been quickly addressed. Yes, we would for sure recommend this community to other families.

The apartments are reasonable in size but if moving from a house they are not very big. They also lack much closet room or storage. The food is adequate if not exceptional and not as good as last year. The staff is excellent and lots of activities.

She liked it and chose it. I merely offered it as an option. I would recommend to others.

If they would keep the common areas a cleaner and run the kitchen better it would be an easy 5 out of 5. They also need to have the maintenance crew be more accessible. My mom's place has had significant water intrusion in the ceiling 3 times now from the place above her clogging the toilet and the lack of communication is a little frustrating. They might be communicating with her but it doesn't get relayed to me because of her dementia.

I enjoy most of my visits here. I enjoy music and family nights.

[name removed] did a great job showing us the facility and answered any questions we had. The room was exactly the size we needed. They had plenty of activities and the food was good. The only complaint is they were understaffed on weekends. Took too long to respond at times. Other than that, it was a good experience. The staff was helpful and the residents were friendly toward my mom.

Staff - mostly good, a few not so great. I think the activities is good. I enjoy arts and crafts and bingo. Food rates only about a 3. Apartment b is one bedroom and ok size for 1 person.

Diamond in the rough. Have some kinks to work out. Food staff, housekeeping staff, activity staff. Enter with caution.

They are a little disorganized when it comes to onboarding and letting us know who is in charge and who does what. Other than that everyone has been super nice and helpful and friendly. The financial side has been confusing since he didn’t move in at first of month. But the finance manager has been helpful.

They seem to be short staffed on the Assisted Living floor where my uncle now is. They do their best. [name removed], the med tech, who delivers the patients' meds to them, is personable and very sharp. [name removed] the director of nursing has a lot on her plate. I'm told most places are like this now. Hard to find staff. Lots of turnover due to low wages and dealing with what they must deal with (in these elderly patients). I'm just not 100% sure since I'm only there to visit my uncle. I don't live there. And he has Parkinson's with cognitive issues. The pricing is more affordable than many other Assisted Living facilities around the KC metro area The food seems like it's delicious and always smells great. My uncle told me it's very good. They have a bulk program with Spectrum which is only $[removed]a month. Lots of activities available (exercise, pool, music performances, movies, bingo, poker, game room, library - and much more). It's a clean facility (although the patient apartments only get cleaned once a week).

Really enjoy it here they've made us feel very welcome and treat us well

It's a great community, have made many friends here... the food is good, with large portions, the only problem I have is zero visibility on my money. The thing that I can't handle is I told mgt to hold out my rent on [date removed] it sat in my account for 10 days. This is unacceptable.

I just visited my sister and she told me that last week they served them octopus for lunch!!! She was disgusted!! Everyone in dinning area did not like it or ate it! Please report that! She basically does not like the food except breakfast!

Great caring people. smaller facility with set eating times to foster community.

I had to hire private care as well. Not enough staff for memory care unit. My husband was vegetarian and meals were limited.

The staff is mostly friendly and helpful. I have been here I full year today. There have been a lot of people left and replaced. The food quality has been decreasing very bad lately. If they get the food fixed it would be a nice place.

Best value for the money. Check around and you'll see. Transportation to stores and doctors is really good. I would recommend to others.

The staff is accommodating and the tenants are friendly. The van being down was a slight inconvenience. Yes, we would recommend this community to other families.