12 Oaks Senior Living

I live in California and 8 years ago when my parents called me from San Antonio and said they were moving into a Senior Living Home, I was on the next plane! What a wonderful surprise to arrive at Pacific Senior Living and be greeted by the Director, Randy [removed] and his warm staff. I was hesitant in making sure that my parents would have the same lifestyle they were accustomed to .Quickly I checked on all the services and saw the joy on my parents faces!. I have been back many times since and everything is still as wonderful as it was. That brings me such piece of mind. THANKS PACIFICA! You have made my heart alot lighter!

The facility is great. Everything is going good here. They offer a lot of activities. The facility is very clean and they provide great care services.

We have visited unannounced a couple every few weeks for the past several months and we have found the staff to be friendly and helpful. The place is clean and well maintained. our friends are well cared for and are content. We are happy for them to have such a nice living space.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

We're very pleased with how things have turned out at Broadmoor Place! It's a nice looking, clean facility, and I think they do a wonderful job taking care of the residents. The staff is exceptional, they're warm and professional, and they've done a great job working with my loved one. I'm just very impressed overall!

The Royal Estates is a great place to live and visit. The staff is friendly and the rooms are affordable.

My aunt lives there and she has issues with the food. It's not unhealthy or anything. Sometimes they can have 2 things on the menu that may be spicy such as barbecue or stuffed peppers. She has a little bit of a delicate stomach.

Brookdale has been awesome! He loves it. He enjoys his lunch group. No complaints about maintenance or anything. The person I initially contacted Robin she was and continues to be their biggest asset. We liked the wide hallways, and it's very homey. I think they do a very good job of accommodating their residents, as far as having a very accessible building.

Everything is good so far. The staff is very attentive and very nice. And the facilities are comfortable and nice as well. The maintenance has been quick and I haven't had any issues.

5 stars

I love it here. The people are friendly, it's beautiful. I don't have any complaints at all. They have far exceeded my expectations. I am really pleased with it. I think they should get a five.

When I was looking for a place for my loved one, the first thing I looked for was the smell, and Brookdale was nice and clean. Then also I looked at the faces of the residents, and everyone looked happy and content. The staff was very nice and personable and they take what they do very seriously.

I like the different events we have here and the interaction with everybody. The grounds are really nice. Love the swimming pool!!!

I love the new friends I have made here. I enjoy various activities provided, especially the music programs, eating out and the shopping outings. There is always something to do. NewForest provides better benefits, better service. I get a lot of value for my money at NewForest Estates

well new forest means its a wonderful place to be. Staff are friendly, I like the fact that its full of friendly people. You have to be a friend to make friends. I have no complaint of any department of new forest. I would like to stay here until the day I move on & I'm 86 now. Its really a home to me, not just a place to stay.

my kids toured here and felt new forest estates was the place for me. The food has been pretty good & tasteful. The other residents here are very helpful and friendly. My home is very quiet and it is comfortable to move around. The staff has been kind and friendly to me.

Staff is always willing to help you out for taking you places. Food is okay. There's always activities to do. Staff is always nice.

I was a little worried about moving into a retirement community at first. I have always been a very independent business woman but this was all new to me. The entire transition was made so simple thanks to my son Tom and Michael Rivera in marketing. My son was very thorough and Michael was very transparent and we couldn't have made a better decision. I have made many friends and I can always count on management to be there when I need them. I have been living here for almost 1 year so far. I was especially reluctant to move during the holidays but I couldn't have picked a better time due to all the activities that were going on in December.

Service is pretty good. I really enjoy steak night once a month!!! No complaints here.

I like the property and how it is structured, the staff is very courteous and understanding I got here and decided to stay and now I have been here over 5 years. I've been threw 2 chefs and now the one we have is the best so far. I have no plans on leaving because New Forest has everything I need.