12 Oaks Senior Living

Even before my parents got there, [name removed] had been helpful with answering our questions, showing us around, and explaining everything to us. The director [name removed] was also involved from the beginning, helping to clarify services and amenities, and also taking the time to show us around and accomodating our parents' unique needs.

Excellent tour, very knowledgeable and a well kept community.

[name removed] was very informative and made us feel right at home. We are glad to be part of this community.

[name removed] was very professional, kind and explained everything about my cousin's apartment. Excellent customer service and professionalism!!

My mother needed to move into a memory care unit quickly and I called A Place for Mom. Colonial Oaks in Pearland was one of the four places that suited my list. In spite of moving in during a locked facility because of the pandemic the caretakers have gone out of their way to let me know how she's doing and to make sure she gets everything I drop off for her. It's amazed me that the caretakers have been able to stay so cheerful in such a challenging time, but I think part of that is because of the director, [name removed]. She's very positive and is able to focus on what needs to be done to keep residents and caretakers safe and comfortable. [name removed] is also quick to get back to you if you have any concerns. She is a good listener and wants to do what is best for each resident. The front desk is great at getting the correct messages to the right person, and the medical staff is great -particularly [name removed].

Over the years, I have made many decisions. Just a year ago, this past June, I made one of the best decisions I have ever had to make. I decided to leave the place I had lived in for 20 years and move into Emerson S. Collins. The community is beautiful, the residents are friendly and welcoming to the a newcomer. Management and staff are absolutely a blessing. They show such love and concern and care for us. In light of what is happening with Covid-19, I feel safe and cared for. Everything they do makes me thankful that they have put in proactive measures to keep us safe. So please think about Emerson S. Collins for your new home. You will be glad you made the decision to make it your home.

I chose this community because we liked that they had the level of care and she wouldn't need to move. Also, it was a good value for us. They were very accommodating. The staff were always very friendly and always took good care of my mom,. We were there often and were able to establish a relationship with the caregivers. The food was good, they offered a variety, they were accommodating to dietary requests and restrictions. I would definitely recommend this community to other families.

I checked out several senior facilities back in 2013 when I wanted to move my sister to this area from Atlanta, and I felt the most comfortable with Colonial Oaks/ Pearland. My sister moved there in December, 2013, lived in the assisted living section for 4 years, and then in January, 2018, we transitioned her to their memory care wing. I never doubted that she was receiving great care for the entire time she was a resident there. I always found the staff to be very helpful, very friendly, and very caring of the residents. I wasn't with my sister when she passed away, but I was ok with that because I knew she was with her Colonial Oaks family, and she was not alone. She was with the people who cared for her daily for that time in memory care. I cannot praise [name removed] (director of memory care), and all of the staff at Colonial for the loving care my sister received while living there. I would definitely recommend Colonial to anyone looking for a good home for a loved one.

I have lived here for only seven months. During that time I have felt cared for and safe. I have made friends and joining in activities, some had done before and learned some new ones. We have extraordinary people here who solve our many-faceted complaints, wants, and desires.

My mothers life has improved greatly since moving to Lucas Place. I am very happy with how she is being treated.

We had a great experience. I have felt very comfortable with my mom being there. I felt is was very safe. In fact, my mom tells the director that she feels so safe that she sleeps good as night. We chose this community because after we went and visited several ,we liked the location, the feeling, and the amenities at Rose Place the most. I actually have five other classmates that have their parent there as well.

The staff are super friendly. The staff have really made all of the difference . The don't seem to have a high turnover and the staff know me. The communication is excellent including texting me when my mother needs something. Her apartment is like her home now, she even has her parakeets with her. We chose this community because it is close to my office and our family. They offer good activities including bingo, card games, and arts and crafts,

It is a great place, you should give it a try. The food is really good. We eat with them regularly. It is easy to find your way around the community. They have different floor plans to choose from. They have a pool and walking trail as well as a raised bed resident garden area.

I felt very comfortable leaving my mother in law there I knew she was in good hands and that she was safe. The caregivers were all really nice. The food was really good and that offered different variety. We chose this community because we needed a memory care facility and they could provide the care she needed. The outside was nice with a pretty courtyard. and the inside was clean and I liked the design of the building in a circle. The nurses station was centrally located. I liked this community a lot but the cost was too high for us.

Colonial Oaks was pretty amazing . I thought that everything about the community was excellent, The doctors, the nurses, and the caregivers were friendly and loving. I chose this community because the rating were so high.

The staff are are exceptionally friendly. During COVID, they keep you informed with weekly emails. They are very caring and always call when something arises. The communication is very good. The staff are so attentive and they have done everything then can to alleviate the stress for my mom. I would recommend this community. The staff are very accommodating and that includes the dining staff and chefs.

[Names removed] really took their time with us and let us talk about what was important for us. [Name removed] was very welcoming and made us feel so comfortable, it was like we were living there already. Great experience!!

They pay attention to detail. Every member of the staff goes out of their way to get to know your loved one and how they can help them. It is a very warm and welcoming community. They are great with communication, even at this time when I know they are very busy they do their best to keep me in the loop as to how things are going for my dad.

Everyone I talked to was extremely helpful and caring and happy to get me all the information I needed especially under the trying times everyone is facing at this time.

It's a great environment for anyone looking to help their parents transition to a community setting.