12 Oaks Senior Living

Mackenzie Place was incredible, we would highly highly recommend this community to anybody. During the time our loved one was there they took great care, they did such a wonderful job. Our loved one loved the meals and the activities. They were somewhat loose on the covid restrictions, so our loved one was able to get out of his room and watch TV in the big room, The staff was incredible, the facility is beautiful and well maintained and very clean. They were so accommodating during the pandemic, and they knew isolating the residents was not the way to go which we really appreciated that. At one point they had a contest between the residents, so they wanted each residents to submit a recipe for them to add to the menu. Our loved one had picked out his recipe but ended up having to go to the hospital and passed. Even though he has passed away the community still wanted to have his recipe on the menu for everyone else to try. Our loved one had said to us at one point that we could not of found a more perfect place for me to live.

My mom is very happy here. Well trained staff, excellent management staff. Mom needed clinical management, which was lacking in her last facility. Excellent clinical over site at Strake.

We love that the people there are very compassionate, they seem concerned about the residents well beings and are always very helpful. the cleanliness of the community is excellent, and the meals that are served are excellent. We do not know much feedback regarding the activities but we do know they have started to open back up.

I loved touring this place! [name removed] was very knowledgeable and helpful. The atmosphere and cleanliness were great. Staff seemed very helpful. Also, I would recommend this pla3ce as a forever home for the parent or loved one!

The tour director, [name removed], was outstanding. Nice curb appeal, friendly to residents, garden area and facilities clean and appealing. Room was well maintained. [name removed] listened to my mom and didn't interrupt nor dismiss her with me present. She provided my mom with the dignity she deserves.

The food is really good and they have a good variety. communication between the staff and our family is good and they keep us well informed and up to date. I would recommend this community to others based on my exprience.

Lucas Place is a beautiful facility. I was able to meet [name removed] and she shared a lot of information with me and answered all the questions I had.

Facility was awesome, staff knew all the tenants. Mom is going to live there! Thank you so much!!

[name removed] was great to visit with and very knowledgeable about everything we wanted to know about Emerson. Very impressed with their community and this is definitely a place I can see my mom being happy.

We chose the facility because the staff members here were so friendly, they introduced us to everyone and everyone stopped to talk to us.The facility is so comfortable and homey and it is not as large as some others we looked at. It is a more intimate setting which we really liked. It was set up in a square and there was a nice courtyard in the middle. We were very pleased with our experience here and I would recommend them to others looking.

Will request another tour at this location

The community is very resident-oriented. They get things done quickly and they are a very friendly staff and everyone here really likes the communictions. Communication is good and they keep us all well informed. I would recommend this community to others.

We chose Lucas Place because of the location, value for the money, they had availability, and they were super friendly over the phone. We do scheduled weekly visits with my mom and you are only allowed 15 minutes, but we are doing those inside finally. Hopefully restrictions will ease up in the next few months for longer visits. I will be so happy when covid is over and they are able to do more activities, we are really looking forward to that. It is in a great location, it is maintained very well, and the staff members are extremely helpful. I think it is the best bang for the buck in this area. I would recommend to others looking.

We were there only a brief time, but in that time they were out of this world amazing. The staff was so nice, so helpful, and so accommodating. My loved one needed a lot of help to move in, during Covid keep in mind, so they made sure I could go in and out as needed to help out. Anytime there were hospital stays or accidents, they called me right away to let me know. I'm so glad my loved one was able to live there for those few months. We were concerned before move in as our loved one was a big foodie and and loved to cook. But in the end, our loved one preferred to eat there instead of go out. She said she felt like she was eating at a restaurant, and the desserts were amazing!

Make sure you understand everything, the cost and the care that's provided. Be sure to negotiate. A Place For Mom was able to help us get placed in the community. I've been able to visit her apartment, and it's kept clean. The food is okay, but when there are options that our loved one can't eat, sometimes they bring her the opposite of what was selected. We understand though that with Covid, it's been overwhelming for everybody. Our loved one has been slow to warm up to the activities, but the ones she's tried she's been pleased with, including happy hours in the courtyard, and manicures.

Very warm & friendly staff. All the guests were active, engaged in activities & seemed very happy. Everything was clean & very inviting. I would feel comfortable having my loved one there.

Top notch community. Friendly, professional staff. Immaculate. Whatever was on the menu for lunch smelled wonderful. We walked away very impressed.

[name removed] did a fantastic job explaining the community and making us feel at home. She is a tremendous asset to Pacifica!

The facilities are new and up to date, and the community is very clean. They helped get everything set up for my loved one and were very helpful. I would highly recommend this community to others.

My grandma has had nothing but good things to say about Rose Place and we are pleased with our experience. We chose this facility because they were very accommodating and continue to be. I would absolutely recommend to others looking.