12 Oaks Senior Living

Over the years, I have made many decisions. Just a year ago, this past June, I made one of the best decisions I have ever had to make. I decided to leave the place I had lived in for 20 years and move into Emerson S. Collins. The community is beautiful, the residents are friendly and welcoming to the a newcomer. Management and staff are absolutely a blessing. They show such love and concern and care for us. In light of what is happening with Covid-19, I feel safe and cared for. Everything they do makes me thankful that they have put in proactive measures to keep us safe. So please think about Emerson S. Collins for your new home. You will be glad you made the decision to make it your home.

I have lived here for only seven months. During that time I have felt cared for and safe. I have made friends and joining in activities, some had done before and learned some new ones. We have extraordinary people here who solve our many-faceted complaints, wants, and desires.

My mothers life has improved greatly since moving to Lucas Place. I am very happy with how she is being treated.

We had a great experience. I have felt very comfortable with my mom being there. I felt is was very safe. In fact, my mom tells the director that she feels so safe that she sleeps good as night. We chose this community because after we went and visited several ,we liked the location, the feeling, and the amenities at Rose Place the most. I actually have five other classmates that have their parent there as well.

The staff are super friendly. The staff have really made all of the difference . The don't seem to have a high turnover and the staff know me. The communication is excellent including texting me when my mother needs something. Her apartment is like her home now, she even has her parakeets with her. We chose this community because it is close to my office and our family. They offer good activities including bingo, card games, and arts and crafts,

It is a great place, you should give it a try. The food is really good. We eat with them regularly. It is easy to find your way around the community. They have different floor plans to choose from. They have a pool and walking trail as well as a raised bed resident garden area.

I felt very comfortable leaving my mother in law there I knew she was in good hands and that she was safe. The caregivers were all really nice. The food was really good and that offered different variety. We chose this community because we needed a memory care facility and they could provide the care she needed. The outside was nice with a pretty courtyard. and the inside was clean and I liked the design of the building in a circle. The nurses station was centrally located. I liked this community a lot but the cost was too high for us.

The staff are are exceptionally friendly. During COVID, they keep you informed with weekly emails. They are very caring and always call when something arises. The communication is very good. The staff are so attentive and they have done everything then can to alleviate the stress for my mom. I would recommend this community. The staff are very accommodating and that includes the dining staff and chefs.

[Names removed] really took their time with us and let us talk about what was important for us. [Name removed] was very welcoming and made us feel so comfortable, it was like we were living there already. Great experience!!

They pay attention to detail. Every member of the staff goes out of their way to get to know your loved one and how they can help them. It is a very warm and welcoming community. They are great with communication, even at this time when I know they are very busy they do their best to keep me in the loop as to how things are going for my dad.

Everyone I talked to was extremely helpful and caring and happy to get me all the information I needed especially under the trying times everyone is facing at this time.

It's a great environment for anyone looking to help their parents transition to a community setting.

We have lived almost 1 year and love the staff and residents ! So does our cat, “Boomer” and dog, “Lincoln”!

The wide halls and windows make for a bright, open place. Deer and turkey can be seen out the northwest windows which my dad would love. The rooms and bathrooms are a good, comfortable size. They have a nice activities rooms for events such as Bingo and the upcoming Super Bowl party. The courtyard is in the middle of the facility and is landscaped nicely. There are sidewalks for walking and benches,tables, and chairs for enjoying the outdoors. The dining area was well lit and clean.

My in-laws have lived at Lucas Place approximately 21 months. All the staff administration to workers are very loving and caring toward the residents. I was very impressed the first time I walked in the doors because of the bright, cheerful atmosphere and decor. I have been very pleased when working with the administrations staff. But what is most important is that my in-laws love it there.

My brother and his wife was living in this community. I am so impressed at how much love, care and concern they receive. If I had to be placed in this type of community, this is where I would want to be. My brother and his wife was treated like family not just a resident.

The staff is really kind and everyone is friendly. I have made good friends here. I am happy and feel at home.

[Name removed] was very informative and gracious. She helped us make a more educated decision.

[Name removed] was very informative in showing us the community. Everything was very nice and the dining hall was awesome! The pool was somewhat small but adequate. There was a smell of grease from the kitchen but overall, I liked it very much!

Recently went for Family Night and I was impressed with the friendliness, cleanliness, overall appeal and the food was fantastic. The new chef did an excellent job and even made extra kid friendly options for the kiddos. The new director is doing some great things for the facility. Upgrades, staffing etc. I’m looking forward to taking the kids to their Halloween event and visiting again soon. Very impressed overall.