12 Oaks Senior Living

AWESOME PLACE, PERFECT FOR MY MOTHER!

We just signed for mom to live at New Forest Estates. This place is fabulous inside and out. The residents are happy and friendly. I feel confident my mother will be well cared for in this community and she will make many new friends to share her golden years with like souls.

My grandma has been living at this community for a month this past Monday. I initially stayed with her the first 3 nights. She had managers coming into her apartment to greet her, staff coming by to clean her apartment and even residents introducing themselves. A month later, everyone here remains genuine, devoted and true to their word. Everything [name removed], [name removed] and [name removed] promised has been delivered upon even 30 days later. This team is consistent!

Review of Assisted Living Pacifica New Forest Estates, San Antonio, TX. I am a baby boomer who recently made the transition from independent living (IL) to assisted living (AL) at Pacifica New Forest Estates in San Antonio, Texas. It was very difficult for me to admit that I couldn’t take care of myself. As a public relations professional for more than 50 years, I have always been very independent and self supporting. I am fortunate that New Forest Estates had an opening in their assisted-living facility. I moved here early in January and now wish that I had made the move MUCH sooner. The Spanish hacienda style AL building is homey and attractively decorated. The studio apartments are small (about 400 ft.²) but well designed for those of us who need a little something extra. There are large windows, a modest Galley Kitchen, with microwave and mini fridge provided. Plenty of built in storage is handy for kitchen and other items. Luxuriate in the walk-in shower, a part of the large fully outfitted bathroom, which comes equipped with a built-in seat, hand held sprayer, and plenty of grab bars. The closet is large and easily accessible.. AL has many types of activities, such as art, music and outings using the New Forest Estates handicapped-accessible bus.. There is a cozy dining room and several living areas complete with large televisions and a baby grand piano, as well as a library and craft room. The building is secure 27/7, with a professional always on duty. I like the staff here very much. They all work to make us comfortable and happy. I feel like I am part of an extended family. AL staff members include [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed]. We AL residents also have access to the large IL swimming pool area as well as an in-house beauty shop. It is a pet friendly facility, allowing cats, small leash-trained dogs, and birds. All meals, Housekeeping and laundry are included as part of the reasonable rent, along with cable TV. So-o-o, what are you waiting for? Executive Director [name removed] handles AL admissions and would be delighted to hear from you. His phone number is [removed] and email address is [removed] Don’t miss out! – [Name removed]

I give this place a 100, everyone is friendly and the service is great. I would highly recommend this place to everyone. I'll be here FOREVER. God willing. Thanks!

Newforest Estate offers a beautiful community that truly cares about its residents. The staff is amazing!

Clean, friendly staff, lovely outdoor area, lots of activities.

I recently moved from New York state, this is my first full day here at NewForest Estates. This is like Heaven with gold bricks compared to New York City. I worked at IBM for 28 years and moved down to San Antonio to be close to my daughter. She is the OR Manager at the VA Hospital close by me. She is the one who was pleased with this community and made the decision for me. Both she and I are very happy at this community. [Name removed] and I have a lot in common, I am looking forward to wearing a my new cowboy hat he gave me once I go back to New York to visit. I have never been so warmly welcomed anywhere I have lived.

[Name removed] was an excellent resource and gave us all the information we needed.

I have lived at Newforest for almost 3 years and I like it very much. The residents are all very friendly and nice to be around. The staff is very kind & friendly and are very helpful to all of the residents. I am 92 years old and hope to be able to live here for the rest of my life.

I received a wonderful tour from [name removed] today. She was very informative, very thorough, caring and just great! I hope she will always be here!

I have been volunteering with senior citizens for the past 5 years after my service in the military as a marine. I show up unannounced to the employees every time. The staff here offers the highest level of service to their residents. Management is always available to answer questions and they treat people better than most of the places I have visited in town.

I came to tour the community and everyone from the moment I walked in was friendly. I saw residents happy and speaking as they passed each other. The atmosphere seemed like home for the them. I felt it was a good match for my parents. [Name removed] was very helpful in showing and making my parents feel at ease.

My dad has been welcomed and taken care of when we really needed to place him quickly. [Name removed] has been great to work with during this transition. Would like to suggest transportation options be considered when vehicles are being serviced.

This community is full of people who genuinely care about their residents. I see upper management there on the weekends, the nurse on site almost 7 days a week and front desk staff who drop everything to help my mother. [Name removed] leads a wonderful team and I am happy to see the same faces over the years, management never changes! [Name removed] (business office) and [name removed] (maintenance) have been here as long as I've known [name removed]. From the moment I moved my mother in I knew I would finally have peace of mind and that is something I stand by nearly 5 years later.

Mom moves into NewForest Estates Independent Living soon from a very nice but different Independent Living complex so we have something to compare. Newforest offers more amenities and a bigger living space for several hundred dollars less each month. The staff is friendly, the complex and grounds are well maintained, and is located in a quiet area.

I have known of this community for many years now as I have had several tours with [name removed]. I have always noticed their personalized engagement with the residents which is what sets them apart from other communities I have toured over the years. [Name removed] and [name removed] were very helpful in the recent transition of my mother, this team is very detailed. Every question I had was answered and any sense of doubt that my mother had was eradicated. They all seem sincere from the director to the wonderful lady in the business office, [name removed]. I look forward to having my mother here!

I visited New Forest Estates by myself prior to taking my mom to visit. I was very pleased with the information I was given initially because it allowed me to determine whether or not this facility would be affordable for my mom. The executive director and sales person in training were very warm and receptive to all my concerns and answered all my questions. I was extremely impressed with the interactions I witnessed between the executive director, the sales person in training and other staff/employees and the residents we encountered during my tour. The residents were addressed by their name and some even hugged my "tour guides" along the way. It was apparent that the residents were happy and well cared for. It made my decision to place my mom there a little easier upon experiencing this type of atmosphere. I have no doubt that once my mom has moved in, any concerns we may have will be promptly addressed and every effort will be made to make her living arrangement there enjoyable. It was evident that the executive director and sales person in training love their jobs by the compassion and caring they showed their residents. How lucky can we be?

Hello and good morning! I had the opportunity to visit Newforest Estates last week. I enjoyed my visit with [name removed], who showed me the apartments, and then took me on a tour of the residence. It is a quiet location with a pool, serene garden in the center to sit and enjoy nature. The residence use to be a hotel, I have heard, therefore, it feels like you are on vacation in a quiet neighborhood. The staff were pleasant and because I was there at lunch time, the residents were having great smelling lunch. The area is gated to be secure and monitored. They change out the carpets and clean the apartments each time an apartment becomes available. This location is good in that it is closer to the VA than my dad’s house which is by Ingram Mall.

I provide Dental Services to numerous Senior Residential homes throughout San Antonio, TX and I would definitely recommend New Forest Estates as one of the best Senior Living homes! Their staff is attentive, always friendly, and they are compassionate about their residents getting top-quality care! Many of the residents that I have seen over the years have always stated how safe and comfortable they feel at New Forest. They express their love for Executive Director, [Name removed], who has a passion for making his residents feel special and receive the best care! This "hidden gem" is a wonderful place to be, and I am confident in referring family's loved ones to New Forest Estates!