12 Oaks Senior Living

Lucas Place provides an environment that is friendly , supportive and caring. The staff is WONDERFUL with very low turnover and who really do care for their clients. They are very informed and helpful when moving in and the compassion they show for the family is truly heartfelt. Highly recommend Lucas Place for assisted living needs

I spoke with a representative about possible residential placement at Lucas place. My first impression was a very warm welcoming greeting as well as a very clean facility. The rep was very detailed with the information she provided. She gave me a complete tour of the facility and showed me the different floor plans which I thought was great. She also provided me with phone numbers in case I needed further assistance. This is definitely a place where I would like my loved one to reside. Thank you for your awesome hospitality.

My experience at Lucas Place has been a rare and very special one. The staff has been phenomenal. Each time I visit, I'm greeted with smile and a warm welcome by the staff and the residents, and that's very rare in this industry, but it says a lot about the love and care the residents are receiving at Lucas Place. When I go into any organization and I see the residents, family members and staff happy, I know it's a special place.

I love the memory care here. They are so patient and understanding of our needs. I have so impressed with what they have been able to offer. I am thankful to [name removed] and [name removed] for helping us out through all of this change.

Our family had an in person tour and they made a great first impression - it was a tough decision and ultimately we went with another community but we can confidently stay if our loved one was at Bradfield Place we would be happy

Anytime our loved one has a set back whether it is medically or behavioral changes they are so accommodating and work with her and redirect her correctly. We really appreciate that and we would highly recommend The Springs community based on our experience so far to other families.

My mom loves it here.

This was a really good place for my loved one. I would recommend the community for the individuals who are more on the active side of life still. I think this is the best place my loved one stayed at. The staff communication with the family was good, and they were good at responding to questions and concerns the family had. The community worked well with the hospice the family selected.

The Winkler Place is a very nice, friendly and caring facility for my loved one. He is receiving very good care and says the food is delicious. He enjoys the activities and therapy.

We chose Emerson South Collins mainly because of the overall appearance of the facility, it presented really well. The staff were also wonderful during our tour. The apartment sizes are very nice, it has been a perfect fit for my mom. I would definitely recommend this facility.

I am in the process of looking for places for my spouse. I stopped looking when I got to The Lucas Place. [name removed]has been the most helpful with all of my questions and concerns. Going way beyond then she is expected. I’m having trouble getting the VA to give my husband his benefits. She is always a text away when I need her. I have never met a more caring person who loves what she is doing. There are not enough letters for this review to tell you how your staff are doing. [name removed] gave us a tour and she was absolutely down to earth. I have enjoyed my visits there and if I can’t get my husband in there, I will still tell everyone to bring their loved ones there..

Based on our tour, I thought Chisholm Place was a very nice place. And the staff seemed very friendly. It was just very expensive and more than my loved one wanted to pay.

Broadmoor Place is a beautiful community. The staff from leadership to Chef is absolutely outstanding. They go above and beyond for their residents and families. They make everyone feel welcome and valued. In the 20 years of being in healthcare, this is by far the best community I’ve ever been in. I’m grateful for such a wonderful community.

Although my loved one was not excited about moving to assisted living and behaved poorly toward the staff, the director and her staff loved her through the transition and provided additional support, care, and guidance. Now, my loved one has a smile on her face, knows the staff members by name, and enjoys the activities and services of the facility. When I come to visit, the facility is clean, smells fresh, and is bright with sunshine and happiness. My loved one speaks highly about the quality of the food served and the kind care she receives. I have noticed an improvement in her health since the staff are responsible for providing her medications and she is receiving proper nutrition. I also appreciate that my loved one is dressed each day and that she has a routine to follow. Overall, I am so grateful to the director and her staff for running a quality care facility; I recognize this is not an easy environment in which to work, yet they are always positive and extremely caring.

As a family, we struggled with finding a safe, clean and caring place for our mom. After touring different facilities, Lucas Place was our top pick! The staff is so kind and attentive. They've "bent over backwards" to make mom feel at home. We are beyond satisfied with Lucas Place! It is an amazing community.

The tour that Mercer Place gave us was wonderful, all of the staff were really good to us. Unfortunately the price was just way too much for what we were able to afford.

As we toured this community it felt cozy with a home like environment. We loved seeing how the team is so attentive to the residents there. (name removed) is so helpful and knowledgeable through the process. Thank you for being an excellent community! We can certainly see why you have a waiting list!

Concerned about our mom's safety (she is (age removed) and was living alone), my sisters and I had been looking at independent and assisted living communities, trying to convince her to move. But she was determined to stay in her own home until a fall and broken hip eliminated that option. We are SO glad that we had visited Broadmoor Place. The staff there welcomed her with open arms and open hearts; everyone there is so kind. She is making friends, getting needed therapy, and she loves the food. And her family has peace of mind knowing she is cared for and safe!

I have been coming to this community since 2006, as a healthcare professional. Broadmoor Place is so warm, and inviting. [Name removed], [name removed], and the team are always so welcoming, friendly, and professional. They bring years of senior healthcare experience, and are passionate about the residents in their community.