Watermark Retirement Communities

Nice facility, with alot to offer with activities, lunch, continential breakfast, dinner, transportation. Everyone is really friendly. Opportunities to volunteer-example the library; Can reserve dining rooms for events.

Our favorite! People were friendly.

Very good for price. Lots of activities on first floor. Deaf friendly, but not ASL certified. Breakfast and one meal provided, but for more can have 3 meals/day. spacious rooms for money. Dishwasher in unit. Very nice dining.

Favorite One. Brother making arrangements to have dinner with mom.

wonderful place, especially for the price.

Great - love it. Number one pick at this point in time.

Mom is happy at AgeSong. it is a great place for people suffering from dementia or Alzhiemers.

I was very impressed with this place, especially with the fact they specialize in memory care. I like the fact that they are willing to have her come in for a few hours just to see if she gets adjusted and it would be complimentary. Also the fact they do day care and weekends and for respite care they can accommodate them anywhere from one week to a month. I wasn't able to watch any activities because they were having lunch at the time.

I took her on tour and lunch today. What a great place. You check list was great and they passed.

I have toured this facility and was very impressed.

My mom is being checked on more frequently to make sure she is going down for dinner. She knows she will need to pay $[removed] a month if she wants it brought to her room. She says the food has been terrible. She had a chicken salad sandwich which was loaded with mostly celery. The bread was not toasted. She had a chicken sandwich. A chicken breast was put between two slices of bread that had nothing else on the sandwich and the bread was not toasted . She had a cheese sandwich. The cheese was not melted and the bread was not toasted. I think it was supposed to be a grilled cheese sandwich. Do they toast the bread? The spinach was mushy and the banana was very ripe. The caregivers are very caring and the activities are wonderful. The gentleman who cleans her room does a great job. White Cliffs is a very nice place. My mom worked hard all her life to save money and she is sad she has to use her money in this way. I am so thankful she is in a safe clean, friendly and safe place. My mom will skip meals if somebody doesn't regularly check on her. She has said many times the quality of the food is not good. When my mom, husband and I first visited White Cliffs we enjoyed a good meal. I told my mom if she doesn't like parts of the meal or needs something to ask the server. She says she has. The server says okay and doesn't come back. If the server doesn't come back she won't say anything because she doesn't want to make anyone upset. My mom said they are going to build a memory garden. Residents need a place where they can sit outside and not just in the entryway of the building. An outdoor covered area would be so nice for the residents. The Bistro is a great meeting place. Sometimes I can smell the cookies baking and my mom says it smells like home. The young man that cleans the rooms does an amazing job. He is very caring. The building is clean, pleasant and does not have a bad odor. [name removed] does a great job maintaining the building. He has been very helpful to my mom. The staff at the desk are absolutely wonderful. I feel welcome when I come into the building or call. I can see the caregivers are kind to all the residents. The transportation for the residents is greatly appreciated.

The facilities are nice. The top level management is excellent. And the rest of the staff is very good as well. They take care of my aunts with a level of dignity. I would highly recommend it for assisted living.

This is a bigger community and a new building. It was more expensive than we anticipated.

I think it is a good place, a really good place. The number of people that were taking care of my loved one was impressive. They had one person helping him shower, they had one doing housekeeping, and they had another taking his vitals. This was impressive to me. It makes families feel like the residents are being taken care of. My loved one got plenty to eat. The security was great.

They have lots of activities and a pool. They are very clean place. The staff is very helpful. They have a lot of floor plans. The have varying levels of care. We have recommended them to friends. The food is very good. They have open dining you can have your meals at any time, they are open 7 am to 7pm.

All of the community spaces at Elan including the hallways and tables were kept very clean, however, a little more attention to the resident rooms would have been appreciated. The community staff had a consistent culture of love. Our family when they visited were also very impressed by the care here. The assisted living side was a little more sophisticated than the memory care side. They seemed to have better care and communication on the assisted living side. We would have appreciated if they had paid slightly more attention to the smaller details about my mother's care. Compared to her previous community, for the same money we were able to get my mother into a much higher level of care and she got a lot more attention here. They also assisted with getting her to her desired off-community events. The activities director was also good about getting my mother engaged in activities. The executive director is also amazing and very responsive. All the key staff were very accommodating and communicative.

We were at Legacy Clover Blossom for 3 months respite care. Great community, very clean, friendly and flexible staff, amazing food service, very spacious and homey place. We were in a studio apartment, that is quite large and convenient for a budget conscious single resident. We could not participate due to the type of an injury, but we have seen almost daily entertainment activities with a lot of participants. Beautiful very peaceful backyard, actually like an inside park area. Great area to spend a few hours in a warm weather. We have seen a lot of family members, visitors that is always a good indicator for a quality senior facility. Would like especially recognize Dining Service Manager and his Team. We have celebrated 2 family events there. Both times we were very impressed with the exceptional service arranging and conducting our events. Great variety and quality of the food. Dealing with the Dining Manager, Rod Wasicsko, is like being taken care by a good friend. Strongly recommend Legacy at Clover Blossom for short term, respite care, and for long time residency.

This facility is perfect for my mom in her current situation. Staff has been supportive, working with me long distance.

My wife entered Watermark on [date removed] so has been there for just under two months. I am very impressed with kindness and care that they give people in their memory care facility. They do everything for my wife that their system allows. They are unable to give insulin shots to those that need them. But I find that places that can are few and far between. There are none in Livermore and only two in Pleasanton. Although there is a nurse on staff she is not able to treat sores or other such medical issues. I believe that's mainly a California problem and the fallout from the strict rules. I like everyone there and have nothing but the best regard for their staff.

Mom has been living in an apartment at Merrill Gardens Champions Gate Memory Care, for 4 weeks now. So far so good. She seems to be happy and says she has been well taken care of. Helps put my mind at ease. So difficult to try and do everything for her at home, when I am still working full time.