Watermark Retirement Communities

There's a tremendous sense of community between the residents and staff. The staff is very involved in hosting recreational activities.

It is beautiful, clean with lots of things to do, have their own shuttle bus for appts, trips, close to the hospital and is so much newer than the other assisted living facilities in the county

Our group entertains the residents periodically. We have observed how kind and considerate the staff is to the residents. In addition, they go the extra mile for entertainers to assure we have help with any requests, so we, in turn, can provide an experience that is fun and interactive for the residents. Thank you Watermark at Vistawilla!

As a family member I found staff from administrators to leaning and kitchen staff all friendly and helpful at all times. My brother in law lived in an independent living apartment with lovely large windows and a courtyard outside and a small kitchen and just the right amount of room for a studio. Would recommend to anyone who asks.

I would give a 5 for all, we have been very pleased. As far as friendliness and activities, would say 5+. Very caring staff and many activities. They offer free transportation to medical appointments and shopping. Residents wear a monitor that can summon help 24/7 in case of falls. Other assistance, like medication prep, is available but costs extra. Not assisted living, but much more than just living alone in an apartment.

We placed my mom (89) in this lovely Assisted Living facility in [date removed] I chose Watermark because of the friendliness of the staff, residents, and the volume of activities offered. The overall feel is modern and efficient. The apartments are very nice and large enough to feel like a true apartment. Mom feels very independent while also safe and attended. [name removed] was invaluable in helping me place mom in this facility. Just about everything promised has been delivered. No place is perfect and all senior care facilities have staffing issues. That is just the nature of the beast, so to speak. [name removed]and [name removed]keep the residents occupied and [name removed] at the front desk knows all and sees all. Nurse [name removed]keeps everyone healthy and [name removed] makes sure things run smoothly. They and the office staff are the backbone of the facility.

It is quite expensive but a beautiful place and I have no worries of the quality of care she is getting! We are grateful. I would absolutely recommend Rockland Place to other families based on the experience we have had so far.

The staff at Legacy at Grand Vie are very friendly and so are the residents. They ask the residents how they like the facility.

I would recommend to others. We picked them because of the location, price, cleanliness. It's bright and light. Friendly staff and residents

Dirty linens and garments were left in the room until laundry day. The friendliness of the staff gets a 5+. The staff were so good with dad. Engaging, attentive, but not qualified for the level of care he needed. Good with memory care, but he began having toileting issues, and they couldn't be what he needed. Great at everything they were qualified for. It was a difficult but necessary decision to move him from Legacy. But he needed a different level of care. We were sad to take him away from the staff that cared so much for him. We miss them, too.

They've been terrific to my sister. Everyone is very kind and invested in her happiness. It was the 3rd and last place I looked at. I picked them because they were bright, clean and very welcoming.

We find there is a lot of value here. My mom is treated very well. They have an onsite doctor and 24 hour care for hire. We couldn't be more happy with the Fountains! They have shopping trips and transportation to appointments. What's not to love?!

My mom is thriving at Sonrisa! The facility is beautiful with high ceilings and tons of natural light. The care staff are friendly and make warm connections with the residents. Turn-over among the staff is low, so those relationships can be maintained and strengthened over time. It feels very much like the staff genuinely cares about my mom's well-being and are actively promoting her social, emotional, and physical health.

I think so far I am totally satisfied with the community and the people who work here. I am in a villa so do my own cooking.

Our loved one has since passed but we were grateful for their great staff and the care they provided. I would rate all of these areas 5, except occasionally the meals were not what we expected. After expressing concern, there was always an effort to do better. Our dad always especially enjoyed breakfast. Our family was very grateful for a caring and friendly staff, who were always willing to work with us as our father's needs changed, and a clean, cheerful and uplifting environment.

5 on all except value for cost. The initial discussion was that some care points were included. Now she's paying way more on care charges over [fee removed] per month. She doesn't know how much more she is paying otherwise she would reject the escorts to meals. However, based on the experience we have had so far, we would recommend this community to other families.

This is memory care so there are always things to clean up, but the staff does a great job of keeping on top of that. The facility, overall could use some newer furniture. Not to say it's bad, it just gets a lot of wear and tear. can't say enough about the staff. They work so hard and every time I am there, they are kind, helpful, and caring. They speak gently to the residents. My dad gets hugs hello and goodbye when I take him out for the day. They are attentive. They take the time to get to know the residents, they ask me questions about my dad and what he was like before he had dementia. I feel secure knowing he is being well cared for, and he has shown a level of happiness and contentment that I haven't seen in him in a long time. I have only had one meal there with my dad and it was fine. He has no complaints and has even put on a little weight since moving in. My dad doesn't seem very interested in the activities that they have, but he does participate sometimes and he likes it when they go out on field trips. The value for cost is great. It's a little less than most places but I don't feel it's lacking anything.

Starting with the front desk, you will get your questions answered. Staff and residents are friendly, welcoming .

Cranberry Landing is a smaller facility. It is clean and well kept. Very home like . Staff is wonderful. Very kind, argentine to the needs of the residents. Food is very good with lots of choices. Rooms are very spacious. They allow pets which is so nice. Cant say enough nice things about it. It has enhanced rehab, assisted living, memory care and independent living. Wish we thought about that sooner

My brother has been very satisfied since moving in the Fountains. Food is good, they offer lots of activities for the residents as well as trips for shopping, out to lunch and other day trips. Maintenance has been good. Facility is always very clean and well staffed. Everyone is very warm and welcoming.