Viva Senior Living

Just a note on the ratings - I tend to reserve 5's for exceptional and perfect, but they've done a great job here, and I would definitely recommend them. It's been a really good experience. It's a small community, so you get a lot more extra care and attention. Every single worker knows everybody by first name. If you as a family member have a request, they immediately without any questions do as you asked. I appreciate their overall kindness, including to my young children when we come to visit. My loved one's room is always clean. They've modernized the facility, and they continue to do so, so it feels clean and fresh. You don't get a pit in your stomach like with some other older, outdated communities. When you walk in the lobby, it's all newer décor and flooring. And that was important. to us. The value in assisted living has been good, although I'm not sure about if we have to transition our loved one to memory care. To their credit, he has declined a bit since his original assessment, but they have not upped the cost for the increased care they provide to him.

I think the community is one of the best places here in Albany for your money. The food was always good for my loved one. Bingo, singing, puzzles, and more are some of the activities for the residents to participate in.

The people at Park Terrace are kind, and families are now allowed to visits almost whenever they want.

This is an older community, and some things could be updated. My loved one was here for a short amount of time. I would suggest you highly consider this community for your loved ones. Make sure you visit it, and see if it will fit the personality of your loved one and the assistance they will need.

Very satisfied with the area and community. Decided to return here.

I have lived here for a little over 10 months. Everyone is very helpful and will try to help you when you ask. The food is very good and all the staff is great.

I have been here many years and I still enjoy it very much

We chose Commonwealth because of the close location, they were willing to work with us on the cost to try and get it as close to our cap as possible. The room sizes at the facility are smaller, my mom is in a shared room but they are not in their rooms a whole lot. They do offer a lot of activities for the residents and they are always keeping them busy. They have had a lot of turnover with the administrative staff and communication has suffered so they could improve there. They have an online portal that we can check and they check off things they are doing everyday. The staff that work with residents are phenomenal, very friendly, and informative and take care of her needs very well. The staff to resident ratio is always good and they keep great tabs on the residents. I would definitely recommend to others looking.

I called and spoke with them. Rooms are small for the price, and would be out of our budget.

The community is very clean, and the care givers take care of our loved one really well and they are all friendly. The activities are picking back up, but the meals could use improvement. It says on the menu that you can choose two different options but that is not the case, you either eat what they serve or not at all.

We chose The Hearth at Greenpoint because of the price and the apartment size. She has a huge kitchen and living room with a breakfast bar and 1 bedroom and bath. She also has a balcony that overlooks a nice area which is nice as well. The area that the facility is in is residential so we walk a lot. It is right off of the highway so a great location. My mom is very active, she likes physical activities and I think that they could provide more physical activities. My biggest thing would be that I feel that they suggest a lot of care services that she does not need yet. Overall I would recommend to others looking, it is a very safe community.

We chose Commonwealth Senior Living at Harrisburg at the time mainly because of the staff members. The room sizes at the facility are very nice. I would recommend them to others who are looking.

We did a virtual tour with Commonwealth and it was a very good tour, it was a staff member who was taking us around showing us the facility. We did not choose this one because of the location, it was just too far of a drive for us.

Our mother has been with Commonwealth Senior Living for almost a year and we are very pleased with the care she receives every day. The staff if caring, the rooms are clean, the days are structured with activities to keep the residents engaged and I can log in anytime to see what she's been up to day or night.

I would recommend it. Some of that's the location - it's very convenient to where I live. It's an older facility, but it's well maintained. They seem to be well organized. It is assisted living, and not a nursing facility, so understand that going in. They have hospice located there if it gets to that point, which is a nice feature. They have amenities that cost extra, like a nurse to administer medication if you need it. They have haircuts in the beauty salon available, and the food is great. My loved ones go on and on about the food. It's not a big place, so there's a not a lot of people. With the staff they have, they do a great job. I have no complaints. If it was a newer place, great, with more staff, great But that would be any place you go. I've been very pleased with it. I have one loved one in assisted living, and another in memory care, and they're both doing as well as can be expected. The activities are more arts and crafts, which I don't know what other options they would have. They have bingo, and upcoming holiday celebrations for Cinco de May and Mother's Day. I wish my mother especially would get more involved in the activities, but she's not an artsy person. And again, I wouldn't know what else to recommend though. But my loved ones have been doing well there. Oakwood's communication is really good too. So many problems are averted because either they will let me know of an issue, or I call them and they jump right on it. They've been really good at that, which has been wonderful for me. They've always treated me like I'm the only one who goes there, and I've been really happy having my family members there.

communication between the management staff and our family was good but they only staff the front desk until 5 pm. The community is neat and clean, and the staff is very friendly. I would recommend this community to others based on our experence

It's a wonderful place to live.

At first when our loved one moved in there was an incident with the billing team member, the break down of fees. Overall, I believe they have handled the COVID situation great and helped protect the residents.

We chose Commonwealth because it was the best facility out of the ones that we looked at. They have been petty good with communication with everything that has been going on. I would just tell others to not move your loved ones if you can during covid because you cannot see them as often as you would like. Overall I would recommend them to others looking.

If your loved one needs assistance or medical care other than the basics this would not be the place for you. If you are capable then this may be the place for you.