Viva Senior Living

From what I saw in my tour, this was a very nice facility! The staff seemed friendly and it looked very nice. The concern that I had was the fact that I felt that it was a bit too large, but it was overall a wonderful place!

Greenfield was a very nice facility. We really liked it when we toured. The sales guy was very nice and he gave us a lot fo good information. This was defiantly my second choice if we had not gotten a better deal at another place.

We wanted to comment on our family's experience with the Birches over the last 9 months. My father entered the Birches after leaving Arbor Square when he needed more care with some memory issues and medication management. The bright spot for us was the excellent level of attention and care he received in the "daybreak" area. We always felt confident that we was well cared for by a friendly and compassionate staff. It would be tough to single out any one of the caregivers because they were all excellent with Dad and we felt fortunate to have so a good team looking after him, which gave us peace of mind. We were impressed that everyday the residents were dressed and out of their room in the common areas with activities to help the time go by each day. Special thanks to the exceptional daybreak care team for all you do each day and every day.

In the beginning, we had a small problem with medications. My father would have to ask to get his pain medication and he wouldn't always remember to do so. Once I brought up the problem, though, they were quick to fix it. The staff is very nice and helpful, the lady in the cafeteria is amazing. My father doesn't like powder creamer, and that's all they have there so I bought him the individual liquid ones, and she makes sure he has his 2 creamers with his morning coffee every day.

My parents are doing very well since their move to this community. The staff is so nice and everyone does everything, they truly put the residents first. Thye only thing I would change is I would like to see a larger variety of activities. The meals are excellent. My father always brags about the food. They serve all 3 meals on time every day. During my visits, they allow me to eat with them.

I will soon celebrate a year living in this facility. I have found all areas covered to be more than adequate. As with any similar facility there are times when residents need to be more aware of their surroundings and report problems when they see them. Any deficiencies I have reported have been promptly corrected. The maintenance staff is very good and work orders are carried out in a reasonable amount of time. Activities are many and varied. They strive to cover a great range of interests so all residents are continually challenged to do better as far as memory and mobility are concerned, The menu provided is varied. The Chef meets with residents once a month and listens to suggestions. Many suggestions have been implemented, and changes made for the satisfaction of the residents. The Senior Staff also are open to suggestions and consider changes when they are beneficial for all. I have been happy with the services here.

So glad [Removed] from "A Place for Mom" suggested this place, it was perfect for our parents.

Overall very positive. Staff people are excellent.

I have no complaints but I have noticed the rooms are filling up with more residents and there has not been enough caregivers at times. Some caregivers have a better approach than others and they do the best they can for my mom. The community is kept clean and maintained. I have had one meal and it was good, my mom really likes her meals. Overall, it is going fine for my mom.

This is a community I would highly recommend. Everything is working out very well for my mother here, and I'am satisfied. The community looks great, her room and the facility are always nice and clean. They have a very good staff here. The food is very good, she says they feed her too much, but it is nice to know she is eating well. They are taking good care of her. This is a community I would recommend.

My brother came to Brookdale Cave Spring two days ago, leaving 40 years of memories and friends in California for a very different life in Virginia. People have been very caring, considerate and attentive. He's had meals with some congenial new friends-to-be, his room is comfortable, and he's much more at ease than I expected him to be so soon. I'd thought a studio might be small, but everything he needs fits comfortably and it feels homey and pleasant. It was a difficult choice to make without him here, but we're pleased.

Greenpoint has become a wonderful home for my 94 year old mother. After self care for 93 + years, it was difficult for her to adjust to a large apartment building. However, now, after six months, she has joined some of the many activities offered here and is comfortable with her new environment. She especially enjoys the entertainment. We greatly appreciate the attentiveness of various staff members to help her with getting settled. One improvement I would like to see is more of an effort on the part of Greenpoint to create an opportunity for family members to meet with or make comments to management.

I highly recommend this wonderful place! All the staff were so caring, patient and bent over backwards to fill my Aunt's demands which could be challenging for most. I felt she was treated with very loving professional care. The facilities were just what we were looking for. I would tell anybody there would be no choice but Southern Manor for my loved ones. I will forever be gratetful for their care and attention they gave to my precious Aunt.

My dad has been a resident of Greenpoint for the past 3 1/2 years. He is mostly independent with a few services. The staff at Greenpoint are amazing. Dad is not the most social resident but everyone calls him by name and know his favorite ice cream treat! Greenpoint staff members and administration have been very responsive to small needs that are not "listed" and are gracious about finding someone to re-boot his router or find a dropped hearing aid. Their response is very professional and personal in all situations and are understanding of our unique family needs.

the Birches at Arbour Square is exactly what I was looking for for my father. I couldn't be happier!

The staff is very compassionate and pleasant. The facility itself is airy and clean. The other residents here are nice and they make you feel right at home when you walk in. Overall, I would say things are going well so far.

The physical building is rather new, appropriately decorated with warm colors and nicely maintained. The staff is always willing to share information when asked questions. The more functional wing is short on activities that clients can participate in when the person is more introverted.

I visited three places in the Fredericksburg area and all were nice. Greenfield felt more like a family than the others did as it is one level with a smaller number of residents. The staff is outstanding. They really care about each person. Is it expensive ? Yes. These are my parents and I want the best for them. As survivors of the great depression and war verterans they earned it. My parents are very happy there. They are treated with respect and dignity by the entire staff. Put a price on that. From day one the staff could not have been better. They keep me up to date as needed and I love the family events they have there. The food is good and they go the extra mile for the residents everyday. The onsite beauty shop keeps my Mom looking good. More activities there than you could ask for. I could keep going as there are so many nice things to say.

I think they do an excellent job at Arbor Terrace at Chestnut Hill. The facility itself is well kept and clean, and I like that it is on the smaller side so as not to be too overwhelming for my loved one. The care staff here does a fantastic job, they are all long-term employees and are very personal, caring, and professional. I do think Arbor Terrace is on the higher side of the price scale, but nothing too exorbitant.

heritage hill made our transition for mom very easy , they are very caring and friendly always looking out for her best interests and her health . we have looked at five different facilities ,and none came close to what we found at heritage hill. mom is adjusting very well and has met a lot of new friends , see is very happy and so are we . thank-you pat&jim lembo