Viva Senior Living

Clean, lots of interaction among residents. Dir of Marketing who did tour worked at Blue Ridge Hospice. Facility clean and bright Room size adequate.

Layout a bit confusing,heavy traffic flow on Stenton Ave and inside with hsekping/food carts. Clean-staff speaks with residents thru out travels**

Started at $2,500 for private. Unfortunately, will not work with our budget.

Very impressive! The rooms seem a little bit bigger than most and the whole feel of the place is warmer and friendlier. The location is great too.

beautiful and clean...not sure it's a fit for Mom

rooms very nice; Mom not impressed with place

Very nice place but not what Dad needs If Mom was alone this might fit her needs but Dad is still in great shape and needs a little more independence then they provide

All of the working class staff care about their jobs and genuinely care about my mother. I do not believe that the executive director has much of an education though she lied to me a couple of times- but luckily I do not have to deal with them much. They just hired a brand new RN and she seems quite nice and the caregiver I have going in has had all good things to say so far. We are overall pleased with expeinrece so far.

You need to be cognitive of where your loved one is in terms of memory care. One of our biggest issues was my loved one was bored. They had lots of activities, but nothing he was interested in. So he mostly sat around watching TV. The people were very nice, caring, and very upbeat w him; I know they tried. But, again, our biggest issue circled around him feeling bored - which resulted in him calling home a lot.

The community is very open, friendly, and welcoming it is not depressing in the least. It is very clean but just with the time we are in with covid some of our expectation's are not being met and sometimes they have trouble keeping up communication with families.

They seem friendly and helpful during sign-up. Then when you call to check on your loved one or ask questions; they end up screen the call. Then I have to leave a message and the community doesn't call me back. I have even called the management and asked if I am calling too much. Since I can't get answers to my questions. They were supposed to send me login information about what your loved one was participating in on a website. This login information took almost 4 months to get to me. The community is offering theme weeks to keep the residents entertained.

They are one of the most affordable in the area. As long as your loved one doesn't have any behavioral problems with memory care, then I would recommend your loved one to go there. The room was shared and small.

Overall, a good and safe place for my mother. She is in the Memory Care unit. We do have an issue with the meals not being diabetic-friendly, are pretty high in carbs, with no good selections for diabetics. Mom cannot choose to avoid the high carbs, just eats what she is given. So we had problems with soaring blood sugars, requiring hospitalization. There were some other minor issues which caused concern, but they were resolved immediately when I brought them up. The staff is very attentive, patient and caring. The activities are varied and interesting. Last winter there was a case of the flu, and the staff cleaned constantly and managed to prevent anyone else from being infected. All areas are very clean and decorated pleasantly. My mother is as happy and content as she can possibly be, given the ravages of dementia on her functionality.

We took a tour at The Terrace at Chestnut Hill and really liked it. If it had been located more centrally between my siblings and me, we may have chose this place for my loved one. The people were great, and I liked that they seemed to have reasonable price and payment options available.

My Aunt was only here for respite care for a month and It was a wonderful community.The food there was great and it was fully staffed. Took really good care of her. They kept it clean and grounds were nice.

My aunt was coming from a larger community and she wasn't really happy there so once we toured this community and saw that it was smaller we knew this was going to be the right fit for her. Since moving here my aunt is doing ok better than she was before still keeping to herself but the staff is slowly trying to ease her into social activities. The food is good well balanced. They keep the building clean and well maintained.

This was a nice community when I looked at it. The people I met were nice. I did not like that the dementia care unit was small and did not seem very active. We were looking for a more active community for my loved one.

Dad really does enjoy the community. things are going well. They offer activities and the community is kept clean and so is dads room. We like the staff. We have no complaints.

Staff are helpful and friendly. Facility is maintained and clean. Help is always available and all seem to care for the comfort of the residents.

The move m experience was for from positive(January 2017). They were supposed to have room painted, carpet cleaned and furniture that was there taken out so we could move my other own furniture in. Two days prior to our scheduled move in, we called Lisa Merrill to make sure this ward would be all set and was assured it would be on move in day, when had arranged for help from friends/family to helpful. the morning, upon arrival to keep sure the room had furniture in it, walls were dirty and unpainted + carpet had not been cleaned. Unfortunately we had no choice but to move in once the furniture there had been taken out. Though Lisa was aware of my anger and disappointment, she was more interested in getting the cheque from us. The worst have since been fixed but it made for a stressful start inn what was already a stressful situation. Some staff are great and worked hard to amend the situation. Others did not.