Vitality Living

The rooms are very efficient but do not believe the square footage they tell you. Subtract about 20%. The activities are the best; good, hard working people make it so. There are lots of amenities. Now, if you or your loved one needs nursing care, the Sheridan may not be for you. Most CNA's are rude, slow and lazy. LPN's are limited to preparing medication, holding staff change meetings, and doing reports. They will not even put a bandage on without a doctor's permission. Protect everything that you value. We lost valuable jewlry taken while in the process of moving. A few of their CNA's are street smart and have sticky fingers. Sloppy nursing direction starts at the top. Visions of poor sick [name removed] in her nightgown walking baby steps toward the nurse's office because no one would answer her alert buzzer will be with me forever. After I notified the nurse and CNA of [name removed] condition, the CNA took 10 minutes to respond; the nurse never went to the sick lady. The Director fires no bad employee but causes residents who complain to leave.

Rooms are efficient, but do not believe the square footage they tell you; subtract 20%. They have great activities and lots of amenities. Now, if your loved one needs nursing care, the Sheridan is not for you. Most CNA's are rude, slow and lazy. LPN's are limited to preparing medication, holding staff meetings, and doing reports. They can’t put a bandage on without a doctor's permission. Visions of poor sick [name removed] in her nightgown walking baby steps toward the nurse's office because no one would answer her alert buzzer will be with me forever. Sloppy nursing direction starts at the top. The Director fires no bad employee but causes residents who complain to leave.

Family own. New and nice still small room with big closets. Prices are not bad. No option for storage. Small parking lot. We've got stuck between a truck and a car, had to wait for the person to move the car. Family kitchen was dirty. Feel and looks more like assistant living. Miss some home filing. No gym. Just therapy. Bedroom has a wall between beds.

I toured this community and it was nice. But didn't have any openings. The guy that gave me the tour was OK. It was an older building and needed updating. It looked dingy in there. We chose to go elsewhere and not wait.

Unfortunately, the experience we had in the Life Guidance Unit was a negative one. Most of the staff was wonderful, but the unit supervisor was dishonest and told our relative that she needed to be more independent. As a result, our family member fell more than 4 times and was asked to leave the facility. We questioned the level of care that would be provided before our family member even became a resident. We were told that her level of care would be handled with no problem. There was never any contact once our relative was transported to the hospital, then to the rehab/long-term care facility. To this day, we still have not heard from anyone at Atria. It saddens us to feel that she was just a number, and she really wasn't important once she was no longer at their facility.

Older facility. Staff seems good and nice. Have a friend who had 2 parents live there for years and they were happy there.

Clean, basic and affordable. Rooms big enough. Has activities. A nice place. No real outside areas to safely walk or relax. Staff is caring and supportive. But seeing signs of learning curve in daily operations because they recently opened. However expect this aspect to quickly be resolved as the staff matures into positions. Overall is safe and clean.

I am a little disappointed in the handling of our scheduled tour. We had booked an appointment about 3 weeks in advance to when we saw the community and when we arrived the person they paired us with wasn't someone who was prepared to help us. It was her first time touring it she was dressed professional but not for the sales department she was dressed more for medical staff. She was unable to answer basic questions. At the end of the tour when we requested that someone gives us a call back that could provide answers to the questions we had it took about 3 days for the general manager to call back. At that point, they are giving me the feeling that they are not interested in my business. The community itself was nice it is on the newer side, however, the rooms were on the smaller size than what we had seen however they did have a kitchen which would have been a plus for my mom. But unfortunately with the delayed response time in getting back to us just made me wonder how the overall staff would respond in case of an emergency.

I toured this community for my mother, and her needs. My tour went well, but I did not feel this was the community for us. The location was too far me to travel too, and the community appeared to be outdated. The experience was a good one, but this was not the facility for my mother.

Company: License: assistant living community Combined Assisted Care and Memory Care? Yes # of rooms: 40 37private 3 shared Activities: 8am-6pm Morsher Method Gardens Access to outdoors? Fees: $5395.00 Private $4395.00 Shared Staff: Medical staff: Caregiver Ratio:

This place is too dark for me. I need more light around me.

My father is suppose to be making the move into this community soon. It is a nice looking community, and they been good to work with so far.

We had a pretty decent tour of this community. Everyone was very kind, and courteous. The community appeared to be clean, and well-kept. The staff was nice. We just did not get the feeling that this was the community for us.

I had a very short tour of this community, the gentlemen who was giving me all the information cut it short when he found out that my dad would need more care then they could provide. I was a little thrown off at how quick he was too turn me away and was disappointed.

We went to go take the tour and was mislead. We were under the impression that they had a memory care department and come to find out that they do not. We left before the tour was over.

Since Atria was purchased, it appears the residents are funding the acquisition. This year's $5,000-$6,000+ increase should be built each year's budget for those with a limited amount of retirement income. If the residents received better care justifying the increase, perhaps it might be worth it. We initially placed our parent with Atria and were very satisfied but are becoming much less so. While Atria may be better than many in the area, that is a low bar. Take your time and walk around the entire property, is everything up to date? Do the residents seem ok? If so, god bless.

We toured this community and found the staff to be outstanding. The community is clean and well taken care of on the inside and out. They have a cafeteria that has good hours if needing anything even late at nice. We found this to be a great community and recommend other families if this is what a loved one is needing.

I had a good tour of this community, everybody was very kind and helpful. From what I saw the community was nice and well maintained. Even though we chose to place some where else, they still extended their help out to us. One of the main factors in looking where to place my mother was our budget. Their rates were a little to high for us. It was a pleasant tour, this is a nice community.

I toured this facility for my mother in law. My tour went pretty well. From what I saw the community appeared to be well maintained. I didn't like that it was a two story building. I didn't feel like it was convenient for my mother in law. The staff I came across was kind and courteous. This is a good looking community, but not the one for my mother in law and her needs.

I wont be able to keep my sister at Brookdale Arlington too much longer. She is not doing well. Diane is pretty good. She gives me good information and takes care of my sister. The nurses all look the same to my sister. She cant tell the difference. [removed] Some of the staff are nice and some are not. I don't think I am getting my moneys worth here. My sister is having kidney failure and I don't think this facility can handle that kind of care. One time I had to pick her up at 1:30 in the morning from the hospital and take her back to this facility. There was no staff around to help. The lady that came out and said she was just night watch and couldn't help! So I had to leave my sister in the clothes she was wearing. Overall I am not very happy with this facility.