Vitality Living

I would recommend it. We liked what we saw and heard on the tour

All categories are a 5. Communication with staff is great. The staff seems to care about the residents and their family members. The day we met with the executive director and the director of wellness, they already had a plan in place for my dad. They based their plan on records received from the facility that requested my dad leave.

The facilities are very updated and in pleasant arrangements. Apartments are spacious and in excellent condition. Facilities staff are available for repairs or issues in the apartments. There are scores of activities available every day. Movies available nightly in a theatre room off the lobby. The pool is available all day as are equipment in the gym. Many classes or activities are scheduled monthly. Special events are scheduled for holidays and seasonal interests. There is a bus which among other things schedule trips to shopping, museums, and restaurants. The food available in the dining room is tasty, varied, seasonal, and offers a call in delivery service for a fee to deliver meals to your apartment. There are special activities scheduled for Holidays and special events. The fee for these events is for the purchase of food and special drinks from the bar. The bar serves a breakfast bar every day; coffee is available all day, others bar drinks are available on a set schedule. Building maintenance is a priority. Parking is available for residents in front and at the side of the building. Guests may park at the side of the building and may enter building from several entrances with a key. I feel that the staff here are interested in working with the residents to continue to provide quality services within manageable limits.

The experience has been great for my parents. The facility is safe and has lots of activities. Office staff has good & frequent communication with residents. Facility is extremely clean and well-kept. My parents are very happy here! We were glad to get a one bedroom apartment with a kitchen, which was a must have for my mom and other facilities didn't offer. Pricing is good compared to other facilities we toured. The one drawback is that they have to drive a bit to medical appointments when needed. My parents also like to try new restaurants and there aren't too many in the area that we would recommend, luckily, there is a menu plan they can take advantage of on-site.

Very nice, safe place to be. Good choice moving here. Safe and lots of great staff working here.

Entire process went well and am happy for my mom as she is doing well in this environment. Food seems to be great. Activities are abundant and well thought out for the memory care facility. They take residents out on trips for sight seeing and just yo get out of the normal. Always have a smile when I visit.

My sister moved into Vitality Living on [date removed] and so far she and I have been very pleased with the care and services. Vitality is a friendly, welcoming place, with a range of activities for all levels of residents. There are plenty of parties and holiday celebrations that have been great fun. According to my sister, the food is great. The caretakers are attentive and kind. They are prompt to help when they are needed. Our experience so far has been very positive. They care about the residents. The facility is being renovated, which has caused some disruption to the flow of residents on the first floor. The renovations is scheduled to be completed in December. In the meantime, the dining area is crowded, and the space in the front of the building is under construction. Once completed the area should look great. Assisted living is expensive however, Vitality’s room and assistance was well within the budget we set. My sister is in a wheel chair and at Vitality we were able to locate a room with a handicap bathroom with a large shower. Alo her apartment is large enough to move around in her wheelchair. Many other facilities in the area have small rooms and very few have handicapped bathrooms.

Several staff members were exceptional. [name removed] and [name removed] and a few others that I've forgotten names. The dining experience was very nice. The memory care unit was very welcoming like a home We only left because my mom wanted him closer. The activities people kept residents entertained and busy. My dad lived it there.

The dining is really good with the challenge of fried foods but given a good choice. The staff is very accommodating and friendly. There are things to do from the time you get up till early evening. Your choice of what you would like to do or not to do. The environment is lovely both inside and out. Glad I made this choice!

The best decision made for my mom! Yes, we would recommend Aspire at West End to other families based on the experience so far.

Before choosing any facility, try to do a walk-through with your loved one, if they can't be with you, FaceTime them as you walk through.! also consider the distance between the facility and where you live.

The food quality is a 5. However. [fee removed] a month food allowance for 2 people broken in three meals a day, given the prices for lunch and dinner, is not enough.

Acclaim is a very bright and modern environment. I have found the entire staff to be friendly, responsible, attentive. there are countless activities in which to participate as chosen. Everything such as cards, knitting, bingo puzzles, writers group book club, knitting group chair, aerobics. There is an indoor pool. The Acclaim bus is available for schedule doctor appointments, grocery runs, shopping trips.

My biggest problem is that the director does not interact with the residents very much. My parents have lived there for a year, and I don't believe he has spoken to them more than 3 times. The rest of the staff is great. The caregivers and nursing staff are great! When they first moved in, the food was good. In the last few months, it is not as good.

Mom really feels like the staff loves her. She leaves her door open all day so they can come in and get candy out of her bowl! The residents are very sweet and friendly.

Management team is awesome, they stood out to me because they focused on [name removed] and her wants and needs. Staff is very friendly, especially the front desk staff also love [name removed] and [name removed]! Activities and food/dining seem pretty typical. Overall it has been great!

There is a young man (17yrs old) in the main dining room. His name is [name removed]& senior in school. Such a well mannered, respectful person. He wants to serve in our military service. God bless him

I was impressed to see the level of knowledge that nurses and caregivers have dealing with residents with dementia and some with behaviors. I know it's a hard job. But it's good to see that our loved ones are treated well. Areas are well lit and clean. I was there during lunch and the meal looked and smelled great. Activities after lunch are usually the larger ones, but I always enjoy sitting with them during it.

The staff are very helpful and the food is good! . They try to help.

It has been wonderful for my Mom. She has adjusted very well. The routine everyday has been so good for her. The staff is amazing! We could not be happier with Vitality.