Vitality Living

I think the room size is really good for her. Her cleaning lady is great. She is very friendly and accommodating to my mom. My mom complains about the food being cold all the time. I ate there once with her and I enjoyed my meal. My mom is allergic to some type of foods and they have given her something more than once that she shouldn't have. We are not happy with that since we had to take her to urgent care one time because of that. I called a [name removed] the head of the kitchen a couple times and left a message and she never returned my calls. My sister has spoken with some of the staff though. I will give the place a 4 but kitchen a 1. My mother enjoys the Bingo. That is all she has done so far with the activities.

Their activities director in the memory unit is fabulous! To note, though, the caregivers that are supposed to follow through with activities outside of the director's work hours don't always do that. Some of the caregivers could use education from the Therapy team in terms of how to best assist and cue the residence with mobility and ADLs. I think the residents could do a lot more, or keep doing a lot more if staff had more of such training. The unit and overall building is clean, well lit, and cheerful. Laundry gets done individually and regularly. Except for from the activities director, you need to hunt down, and sometimes ask multiple times about your loved one's medical/health/medication care and to get certain things done or to find out that things are not getting done. They do a fabulous job at getting your loved one to appointments and being there to pick them up to return them to Vitality.

They are extremely friendly and helpful and make you feel like family. I highly recommend Vitality Living Franklin for your loved ones.

I’m not having good luck in my viewing of future homes. My first viewing was short due to my driver getting wrong information of pick up time. Because of that, I missed lunch and the residents were down for naps. I’m looking forward to honest remarks about the facilities I visit. My next encounter was by Zoom which was presented by a very knowledgeable and pleasant young man. I, however, lack understanding of dimensions and so didn’t get a good feel of the place. My visit at Vitality, was lovely, but was short due to an unforeseen event and so once again I missed the feel of the residents. I must say that seeing the lovely two bedroom apartment made me want to move in right away. One of past events, which was wine tasting made me feel like the staff may have what I would like to experience. I was also told that there is a great place for watching the sunset. My guide was very informative and it was pleasant to be in her company. I look forward to more research into this property.

We are happy with Vitality. Sometimes activities are cancelled so that is why no 5. I would recommend it

What we like the most about the community is that they keep good care of my mother. Yes, we would recommend the community to other families based on the experience so far.

Mom is really enjoying it there!! The activities are great. The people are very nice. The food is just okay

The staff is very good. [name removed], the manager, is very engaging with the residents and makes sure they are taken care of.

Manage your expectations and hold people accountable by following up. I would recommend to others.

New director installed this last month looking for positive changes. Yes, we would recommend the community to other families

The food is not good, should be better. The staff is wonderful for the most part. The nursing/med tech staff could be a little more organized, they still haven't straightened Mom's pills out and we are paying extra for med management. The setting is beautiful and the activities are plentiful. Mom had some problems with arranging transportation for Drs appointments. Sonata advertises that they offer transport to appointments but if their vehicle breaks down you are asked to pay out of pocket for another transportation service.

The staff have been AMAZING. Warm, Kind and Welcoming!!! Love everyone I have met so far. Always available to talk or be there to listen! Activity Director for Memory care, [name removed], is such a force!!! She is truly one of a kind!!!! The memory care is kept BUSY!!! The food is average at best and a continual complaint from my mom.

The facility is well maintained. The staff members are very accommodating and quick to respond to questions/issues.

They cater to the individual needs of each person. They are very attentive

The apt was what we needed. The help was very good and trust to do what we needed. The activities was interested and kept us busy not board. You could go to what you were interested in Not all things interested everyone. That would be a 4 also.

Staff is pleasant, seem to work hard. There is usually a number of activities during the day. My wife has colon issues and is very particular about what she can eat. For the most part she is pleased with the food. And when she can't eat what's on the menu, there is usually something (e.g. sandwich) they will make for her.

I believe these are accurate based on my experience and opinions. If you recommend Traditions of Smyrna to anyone please use my name to the management if they decide to move here. We have regular outings for lunch , ice cream shop visits, and coffee shop outings. They also take non-drivers to grocery stores, and a $[removed] food allowance is counted in your monthly rent and hot breakfast, lunch, and dinner are prepared for you until you use all your allowance. There is a Bistro in the building that will prepare most anything you would want. Each meal costs a certain amount that is subtracted from your monthly allowance until it's spent, you can still buy more if you want and it will be added to your next monthly payment. in this community if you don't have anything to do it's only because you don't want to do anything.

Acclaim EB community is clean & comfortable, the staff is friendly and helpful, the food is on the high side of mediocracy. We find the residents are warm and friendly. [name removed] is finding the transition to be difficult. From what little I know, this is normal for her stage of Alzheimer's. The staff has been kind and helpful to us.

My friend had to move from the first floor to the third floor because her first floor unit was near the greenhouse, AND an exterior door that was in the hallway next to her unit. This door made a lot of noise as folks used this door all throughout the day and night. It would've been nice to know that in advance of her moving into the first floor unit and save the cost of the second move.

The building is kept clean and has a welcoming atmosphere. The staff is friendly and caring. The apartments are quite roomy, so a person doesn't feel cramped. There are a number activities available each day to participate in based on your interests. There are trips to local restaurants and other outings. The meals offer some variety and also has a la carte items as an alternative. Overall, Vitality Living is a good place to live.