Vitality Living

Calendar of activities, stood out the most. I would recommend

Be aware of staffing of resident support employees depending on what is needed for you or your loved one. Good opportunity for activities for residents participation. Be ready to downsize as storage is limited. Consider using local medical providers unless you're able to provide transportation in some instances.

I would say it's a great place for your family member. I would recommend to others.

The facility was nice and the people we met there were very accommodating. However , the apartment we were shown was very small. In addition, the Acclaim doesn't offer a full range of transitional services (i.e. moving from independent living to assisted living that we were expecting).

The staff is great. My mom seems to enjoy the food, even though she does say she would like to get ice cream from time to time. The only issue I have is with the room - She is in a shared room and the other one is bigger but both sides pay the same price& she is at the end where the door has a loud ding every time someone opens it & she complains about it (when I requested switching her I was told I would have to pay $[removed].)

The community is full of satisfied, happy people-with their dogs in tow. There are a variety of services and activities for people of all levels of activity. The facilities are easy to move about and are clean, well cared for. Yes I would recommend the facility to others in need of independent living.

The staff is terrific but could use a staff member for different or more activities during the day so the residents are not sitting around sleeping in their chairs. Food seems great with variety. It is very clean in rooms, halls and community room. The living quarters are good size and overall my family member is doing well there.

I really appreciate the Memory Care Director, [name removed]! She has a ton of activities for them and now there is an app that we can use to look at what our family member has participated in throughout the day!

Very upscale facility. It is comparable to other facilities I have toured in the area. Services and quality seems very nice.

Have a voice. When you notice something, speak up to someone who can fix it, don't just complain to other residents. We have recommended and friends have taken their family members there.

There are people here who are trying to make this transition in my life as pleasant as possible! After 42 years of marriage and owning a home, I'm starting my life journey alone in an apartment! Nothing is the same! There are people here that are where I am and are reaching out to help me! Can't put a price on that!

The meals and cooked meals availability- it was great not having to cook and all the food was good. On-time, caring nurse staff.

The facility is very clean and modern. I didn't detect any foul odor. The staff that I met was friendly and professional. If I ever find myself in need of assisted living, I will pursue admittance.

The staff is wonderful and so helpful during our move in; everyone seems to be smiling all the time! They have lots of fun activities and everyone is looking forward to go on outings this spring; the brand new renovated interiors are beautiful and very tasteful. It's also nice to have a little "mini" activity room on almost every floor with different activities - one for board games (new, high quality), another for puzzles, a library, an artist studio, etc.

When moving in, it was definitely a 1. As of today, I would rate it a 4. When mom first moved in, her apartment was not cleaned. This grouse in the shower and one in floor was filthy. Also, the linoleum was very dirty as well. I cleaned it up and definitely shouldn't have been the person who did it. Her grout had to be cleaned professionally since it was so dirty. After we cleaned everything, she seems to be doing well. The facility is beautiful and staff are very friendly. We loved what we saw when entering the building and meeting the staff...

It’s a nice facility but I’m not at that stage of assisted living. My tour guide did an excellent job. Thank you for your time and patience

Nice, caring staff; good food, busy activity schedule. Super nice special events. In house physical therapy. Helpful transportation schedule.

They seem short staffed during evening hours on weekends. They often run out of optional choices on the menu. Portions are small and refills aren't offered on beverages unless resident holds up arm with glass. We worry that our dad doesn't get enough hydration because he doesn't drink a lot outside of dining. Activities are awesome for those who take part; however, our dad doesn't participate. We wish he could become more engaged. Note: our dad is in assisted living in his own studio apartment. He's not quite ready for memory care. He's doing well and seems to be stable and maintaining in terms of his health and memory. The daily meals and routine have helped immensely with his situation vs. living alone. We are grateful for this. Our only issue is really with him: He refuses help with showers or baths which are supposed to be included twice a week as part of his care plan. We (and the staff) have been unsuccessful in convincing him to allow help with this. This continues to be a big concern for our family, because we do not think he's adequately washing up or remembering to do so. He becomes hostile and yells when staff tries to get him to shower while they are in standby. This is our only issue. He's only taken one supervised shower since he moved in this past September. We talked about this at every monthly meeting with nursing staff. They have tried without forcing, with no success. Family has tried reasoning with him to no avail. It seems he is fighting for this last bit of independence. Sink baths (if they're happening at all) is all he is getting. Towels, washcloths and soap seem unused so we are doubtful. Otherwise, his apartment is clean and tidy and his laundry is done weekly.

People, including the tour guide were kind and friendly. The tour guide even stayed late one evening to accommodate me not being able to drive so I had to have a relative bring me. I thought that was really special. The place was neat and clean and homely enough. I appreciated the larger rooms for storage, although the kitchenette was small. The tour guide says the staff would wash any dishes in the sink if we would like and also do the laundry. Small place for two people, nice enough but furniture looked a little "worn". A slight smell of urine or old folks on the main hall way on the first floor just noticed around three rooms or so. The halls were quite long. Bright, light colors and pretty dining room. Just didn't seem to suit my personality altho I loved the pond/stream outside!!!!

They are very easy to work with at Vitality. Any concerns are addressed immediately. Staff all seem to have a lot of patience with the residents. They are actually trained in memory care which was not the case in the last facility.