Vitality Living

Changing living arrangements is stressful. When it goes from living independently to an assisted living arrangement there are additional items to consider. For the new resident and their family. [name removed] and the team at Appletree Court made the transition as smooth as possible from first visit through living on property 3 months later. They have been supportive and flexible, always keeping the resident's well being in mind (physical, mental and emotional). With a variety of support levels, care can be tailored to your loved one's specific needs. People are treated as individuals here and the staff is warm and welcoming. I was impressed with how many people were out and about in the facility. Exercising, visiting with other residents or taking part in one of the activities - plenty to do. I am happy with mom's decision to make Appletree Court her new home. And am very grateful to the staff - they consistently deliver caring, compassionate service at a 5 star level!

We toured with The Hearth at Franklin and had a great experience. The staff were great and answered all our questions - they also followed up afterwards. For us it was just a matter of accommodations and another facility fit what they were looking for better.

I toured The Hearth at Franklin and everybody was really nice. The room was a good size and the amenities were excellent. They had more residents, but they seemed more active and staff seemed more involved with individual residents. It might be because they had a higher staff to resident ratio, but it was a lot more expensive. The lady who showed us around, she was great. The Hearth required residents to get Covid shots and that was a deal breaker.

Our loved one has made the transition from independent living to assisted living well in this elegant, clean, friendly and safe environment. We could not be more pleased. Our loved one tells us all the time that she loves her new home. Than you, Crystal Creek.

They are phenomenal. They are aweome. I had no issues with the staff, everyone is great. They have many activities. We picked this community because of the size of unit, and my loved one was there years ago.

My experience with Vitality Living has been so far so good. The only problem I've had with them is their medication policy. They won't give medications unless they see an order from the doctor. The doctor sends the prescription to the pharmacy, not to them. They insist that it's faxed to them, but the doctor doesn't do fax, he only has an electronic system. Over the period of 3 days, I made 34 phone calls to get medications straightened out and making sure that they had the right ones. At one point the pharmacy sent the wrong one, but Vitality won't discontinue it unless they see a written notice from the doctor. I made several calls to several parties, and it's still not 100% fixed. I would still, however, recommend Vitality Living Spring Hill to others.

We love The Hearth. It is a very family oriented, truly caring environment. The staff work well with the entire family to help meet ever changing needs of the residents and the families. As their staff have a lot of experience, they are helpful with options and suggestions to make the resident and family feel welcomed, cared for, and secure in the environment. They offer a great selection of activities and wonderful musical performances. The atmosphere is that of a small, tight-knit community that looks after one another. No one gets lost in the shuffle.

They're really a great organization. The staff are very friendly, responsive, and hands-on. It's obvious that they care about the elderly and want to make things exciting and safe for them. It's a really a great community. The food needs some work - it could use more selection. But I think they're aware of that and working on it.

My loved one seems to love the food. Most times the activities is okay, and sometimes they don't do anything with the residents. It's a nice and clean community. The staff is really friendly. I would recommend to anyone.

Mother is extremely happy. She loves her room and she likes the staff. She's on the first floor, so it's easy for her to move around and get to where she needs to go. She's very pleased with it and there have been no complaints from her.

I thought Vitality Living Arlington was very nice. It was quaint and cozy. The only reason we didn’t pick them was the location didn't work for us.

My brother and I toured this facility when trying to find a place for our mother. This facility was my first choice for mom. My brother was on board, except for the size of the units and availability. He wanted to get mom into the largest apartment available. At the time, Appletree didn't have any of their larger units available. We ultimately decided on another facility, but this one was great as well!

We chose Aspire at West End because of the contemporary look of the facility as well as the newness and cleanliness. The staff were very friendly and we were impressed with the accommodations available as well. We did not stay here because mom ended up needing more care than they were able to provide. I would recommend this facility to independent seniors.

This is a great place. The staff are very good with the residents; however, they are always looking for additional staff members here. The staff communication with the family is fine, and they are responsive to our questions and concerns. There are three meals a day served to the residents, with one option for the memory care residents.

They had a change in staff and bookkeeping, which was my only concern. Other than that, they communicated well. It was a brand new bulding, which was very clean. Overall, it was very reasonable for the value of the money.

When it comes to the meals there is some room for improvement but in regard to the activities those are wonderful. They do so many different things with the residents - our loved one goes on different outings, goes to lunch, plays bingo and also take advantage of their happy hour. The staff are just incredible to our loved ones. [name removed] and [name removed] who took us on our tour was fantastic, they were so responsive to all of our questions, really listened to what we had to say and were just amazing. Based on the experience we have had so far we would absolutely recommend them to other families.

I toured with Vitality Living Springdale and really liked the facility. It was very nice and the staff were all wonderful. I took my brother here and he just did not feel that it was as vibrant and active as what he was looking for.

This has been a very enjoyable experience for me. Everything I have needed has been provided. The staff are knowledge and fairly courtesy anytime I had questions or concerns. Some of the activities available include: games, entertainment, happy hours, and more for the residents to choose from to participate in. There are at least 2 options for each meal for the residents to choose from, and meals are served three times a day.

The overall value is worth it when it comes to everything this community is offering. Our loved one absolutely loves the meals and the dining experience has been very good. Our loved one has her own table which she enjoys but it also has enough room for friends and family to visit and eat meals with. The workers especially the nurses are very friendly and nice. The day to day staff are so friendly that has really just stood out to us from the beginning. They have plenty of different activities going on daily and we would definitely recommend this community to other families

I toured The Hearth at Hendersonville; the fact that it was furnished was a downside back then, but that turned out to be a plus. I didn't know how my mom would react going into that. The cost was a little more, and their private room was a little small compared to the community we chose. The director was wonderful; she's even reached out to say hello and check in without a hard sale. She seemed very caring and great. They had a huge amount of activities, I really really did like it. If I knew then what I know now, I would have chose The Hearth because it would have been a much better fit for my mom.