Vitality Living

She had a great time. She said everyone was so kind. Thanks to you and the staff for making my mom so welcome and comfortable.

Good place! Excellent people work here - they do a great job!

I love it here so much for me to do. I am busier now than I was when I was living at home. I've made great friends. The staff feels like family.

There is a vivacious energy at Appletree Court. The staff is loving, caring, and attentive. The residents are happy and have a genuine sense of community. The meals are delicious and plentiful, this from my Italian mother who is quite particular about food. The hallways are lined with sofas and chairs, giving the residents places to stop and visit with each other. The main room is always filled with conversation. This is a neighborhood, not an institution. It's the perfect place for my 87 year-old mother to enjoy her life, have friends and be taken care of - without having a care in the world. Knowing she's there enables me to sleep better at night.

I toured The Residence at Timber Pines yesterday and was impressed with the facilities and personnel I spoke with. The facility is only 10 minutes from our home. The studio rooms are well appointed and I would most likely choose this place but for the fact that it is so large. My husband would most likely have difficulty finding his way around, especially to the dining room. Thank you for your help. This is a dauntint undertaking. [Name removed]

I thoroughly enjoyed my time at Thrive. Delicious food and caring staff. The facility is lovely.

Thrive is a beautiful property filled with a caring team. Very impressed.

Lovely atmosphere Room size and layout - spacious and airy - kitchen area best we’ve seen Friendly helpful staff Amenities meet our needs Good food

My family went to every assisted living place in a 30 mile radius from Brooksville/Brookridge. Every place we went we were told of all of the activities they had and the good meals etc. I saw some places that had beautiful chandeliers and very well written brochures promising great things. I won't tell you about the mold on the ceilings we saw in some places or the strange smells and dark hallways, but I will tell you that Atria at Evergreen Woods was the ONLY place that had people outside of their rooms doing the activities. When my mom's grandchildren came to visit with her, they were able to go over to the swimming pool and swim. She always has a choice to join the residents in the assisted living area or not. My brother and his family have taken advantage of this and have been able to spend some enjoyable holidays with my mom. My mom started in assisted living but when she began roaming and became a flight risk, we were able to put her into the memory care unit. She seems to love it. We have dropped in unexpectedly and watched her singing, or we have missed her completely because she was on a bus trip. The food is very good, the dining room not so big that she is intimidated and she talks to the other residents who are living at the same facility. I believe she is safe here and I would recommend Atria at Evergreen Woods anytime.

Brookdale West End has been a blessing. My father-in-law unexpectedly required the need for assisted living care after completing rehabilitation for an unexpected hip replacement. Needless to say, the overwhelming issues our family focused on was the quality of care and necessary services that go along with his daily well being. There is such a wide range of facilities available in the Richmond area that my husband, brother-in-law and I visited at least ten different locations before making a decision. The decisions was based on a chart comparison between the variety of expectations we had (including cost, location, reputation, and staff) and the services available. During the last two years, we have been very pleased with the outstanding quality of care, regular family involvement activities, lovely atmosphere and a genuine sense of pride in what and how they do things. Everyone from from housekeeping to kitchen staff to nurses to the administration has been on their toes. The sales director, Ms. [name removed] , discussed all aspects of life at Brookdale and answered all questions. If she did not have an immediate answer, she had one soon after. There was no confusion about expectations. We are at ease knowing that [name removed] is safe and sound at Brookdale.

Caring, compassionate care. This is the care that our 87 year old father with progressive vascular dementia has received from living at Brookdale West End (BWE) for 1 1/2 years now. The Sales Manager was a significant help navigating us with an unplanned move for my father. Her resourcefulness and genuine sincerity was significant in helping with Dad's transition from independent living at his home to assisted living. The staff, from dining to direct resident care, has been exceptional ESP over the past 6 months!! They all know Dad's routine to keep him safe yet respectfully encourage his independence. Cost does increase, of course, with additional assistance, but BWE is very supportive with helping the resident maintain as much independence SAFELY until it is absolutely necessary for additional assistance. The activities director has been so helpful to insure that Dad is engaged in activities to have a quality life; they remind him and "reel him out" to participate and he has a wonderful time! We are also blessed to have staff who look after Dad that are experienced and competent. The Medical Assts were able to identify subtle changes in Dad's disposition that resulted in him having to have a pacemaker placed. They also identified new changes in his medication regimen that was concerning to them, notified the family and physicians and prevented what could have been a trip to the ER for Dad. Overall, we couldn't be happier than having had Dad reside at Brookdale West End. What we appreciate the most is the sincere care they provide to our dad. We trust that he is safe and in good hands in our absence. The only suggestion we would offer, quite honestly, is faster, effective wi-fi service in the residents' apartments!

My first encounter with Appletree Court was when we moved my in-laws there from out of state several years ago. We were absolutely amazed at the level of love and care our loved ones received there. It was totally professional yet very much like a family. They knew our names, got to know our stories, and they understood our hopes and dreams for our family members. We grew close to the administrators and many of the staff. We recently moved my mother there from out of state and it was solely base don the wonderful experience we had the first time. We feel like were back home!

My family and I have attended many events at this community! The Business Marketing Manager is always putting together such great events to involve the residents and their families and friends. My family and I have attended several Easter Egg Hunts, Stuff the Bus, and Trunk or Treats! This community is always doing something fun, which keeps the residence happy and entertained and giving them something to look forward to! The community is very clean and welcoming and always has smelt very fresh! Every time I am there, it feels like a cozy home. The staff is very polite and helpful. The atmosphere is always upbeat and everyone wears a smile. The food is exceptional too! They have chefs on staff that make fresh food daily like salmon, steak, and even lobster! Amazing community and staff! Keep up the great work!

From our initial visits to the move in and for the first months of residency, working with Brookdale West End Richmond's excellent staff has made the assisted living transition easy for my mother in law and our family. We have had an absolutely positive experience from the moment we walked through the doors to the lovely main floor living area. The personal attention of [name removed] and her staff in answering questions and assisting with the move has been impressive. The program manager, [name removed], is energetic and knowledgeable and has a real gift for working with older people. Her sense of joy and excitement is contagious. When we visit, we are warmly greeted and feel very welcome. Thanks, Brookdale and your entire staff, for a job well done.

Tour and community was very nice.

Crystal Creek has been a good experience for my grandmother, who is suffering from Alzheimer's. They have a memory care section that caters specifically to Alzheimer's. The activities and amenities are specialized for memory problems. Very positive experience so far. Thank you.

I cannot begin to express how the staff at Aspen Village has made me feel regarding my mother residing there. The care giving team is exactly that - a "TEAM". They work together to make sure everyone is comfortable and if not, their priority is to make it happen. My mother (who turned 90 in March), was going to the Adult Daycare at Aspen 3 days per week, for over a year and loved it. She got sick shortly after her birthday and had to be hospitalized for 6 days and was sent to a rehab center. Upon hearing of her rehabilitation, 2 of the staff members went to visit her, took a card from some of the ladies my mother dined with and a bouquet of purple and white lilies. Talk about tears flowing! To know my mother was cared about that much is truly heartwarming. This is truly a place that cares about their residents and their families. Thank you ALL for your astounding work. May God reward you for the compassion you exhibit.

Loved the property and the availability - [name removed] the sales manager was great!

My mother first entered Thrive in Athens, GA 2 years ago in assisted living them moved to memory care after breaking her hip. After almost a year in memory care she moved back with us to St Simons Island and she now resides at Thrive Frederica. A lot of research lead me to Thrive and it has been everything we expected and more. It would be awfully hard to find a better facility.

My parents were residents here from July 2017 until March, 2019. They lived in another facility from December 2015-July 2017. The difference was night and day. The staff that cared for them was both caring and compassionate. My father passed away on 1/31 and the respect that the staff showed as his body was wheeled out by the funeral director will remain in my heart forever. My mother moved to Memory Care following daddy's passing. I could not have asked for more!!!! The staff in MC took such good care of her until she passed on 3/14. The owners are hands on. I could simply not have taken care of my parents without their help. THE STAFF IS AMAZING. Note that there was a comment regarding a rude staff. The ONLY person that was ever rude to me was the current "executive" director who as yet to reach out and express condolences for my loss. However, I chose to not let that tarnish the 5 - STAR rating. THANK YOU BRICKMONT!