Valiant Healthcare Management

I did not make the selection after a personal visit. I took a local person's recommendation. After visiting my family members over the span of a few days after they were there for a couple of weeks, I found the facility under staffed, family members rooms dirty, and the members (an uncle and his wife) not adequately cared for.

The atmosphere is friendly. The rooms are a little dated. The meals are not great. They're giving their elderly residents food like you would give to kids in elementary school. There are no healthy meals served. It's always something fried, or a hotdog, or a sandwich. As far as appearance, when you walk in it's always decorated really friendly and festive for the current holiday. They did help connect my loved one with some home health services. They have a lot of fun activities for the residents daily. And they bring in church members from the community to come in and do church services, Sunday school, and singing.

The community was not clean during my tour.

The staff talked a really really good game, but they could not follow through with their promises. We are still waiting for our refund after our loved ones passing and they keep giving me the run around saying they have sent it off but it has been weeks. A lot of inconsistencies. The house keeping was not the best, our loved ones belongings when we would come to visit were caked with dust. The staff did their best and the care our loved ones absolutely needed she got, but at times when she would ask for water or help the staff would just walk right on by. We do know they are understaffed like all other nursing homes.

I have been several years and am happy with activities. My one concern is meals which could be better. Also a good once a week cleaning of apartment including vacuuming every where. Activities are sufficient.

Good I feel like I am at home. I feel like I am at home. Home sweet home on please like home.

Never get my rooms cleaned. Food has been suffering lately. Most employees are very nice and friendly.

I think it's very nice. Once I get over the loss of my wife.

I like this community.

I feel good about living here. More helping hands.

Savannah Grand is a nice facility, but I don't think they can offer the level of care or support that my in-laws are going to require. They do have staff on-site 24/7, however when asked if they had RNs on staff, the response was "some of them are CNAs". The focus seems to be more on filling vacant units rather than providing the absolute best care possible. I would be comfortable placing someone here if they were looking for more of an independent living option.

I had a good tour of this community. This is a nice facility with friendly people. The staff was kind, and helpful. My questions were answered. The community looked nice from what I saw. Everything was nice, and clean. My tour went well, and the experience was a nice one.

The community and staff were very nice but the facility was older and didn't meet our needs.

I was concerned about the staff, I believe the staff did not provide the level of care they should have. The rooms were average, and we didn't hear any complaints. I would not recommend this community to others

They don't have enough staff to serve the patients they just keep them drugged out so they do not have to worry with them !!!

I want to start by saying a handful of employees were exemplary. But there was one that scared me with her actions. I’ll start by saying the facility looks like a worn down hotel. The food is mediocre on a good day. For the cost, ham sandwiches and stale chips are embarrassing not to mention not healthy. They serve limited vegetables. And they do not obey the law. Be careful on this. I was forbidden from seeing my mom even though she begged to see me all because the manager and my cousin (who forced my mom to sign over POA without my knowledge) were in cahoots with each other. Luckily my mom is no longer there. If he is gone, and the employee that was paid to lie are gone now, it’s decent.

My Dad escaped the first night from memory care. He was found wet, cold and bruised down the road!!!!Then his cell phone disappeared. I went to visit him and he was severely dehydrated and septic! No one told me he wasn't doing well! When I got there the aid said yeah he hasn't eaten in a while!!!!

The community had an issue with the maintenance, they did not fix things in a timely manner. I would not recommend this community to others.

My grandmother mother has been here for about 2 years and it is truly a nightmare. The food is so awful i'd rather eat out of the dumpster behind Kroger. Our family has called many times with concerns and the office says they will take steps to fix the issues but surprise! nothing ever gets done. Please do not send your family members here!