Valiant Healthcare Management

Excellent care

I really like living here. The management is nice in fact they're all great. The employees are nice and friendly. It's just a nice place to be.

Good place for older people to live. Help you through each day. We need the best of food properly prepared.

Clean, good location.

Clean building, engaging staff would love for my mom to live in this community. Unfortunately we chose a different community due to location

We move to [name removed] to the Savannah Grand Assisted Living in July 2018. She has been well taken care of. Many issues at home, so we are very thankful to have a place like Savannah that we know [name removed]'s needs are met and she is well taken care of.

The staff have been helpful and supportive. The food is good and they do offer daily activities. The community is clean and the grounds are nice. I would recommend this community.

I thought this property was very pretty and had a lot of great amenities to offer there residents. The staff does a great job at keeping the community very clean and well maintained. Overall we had a very pleasant experience during our tour, it just was not the right location or fit for my mother.

My mom seems happy.Her care needs are not hands on, we aren't there yet but the staff members always knock on her door to tell her it's time for activities or bible study.She's made some new friends because I always see her with the same group when I visit. When I go up there everyone is so nice to us.The facility is older which I already knew.The floors in her room are original and have a musky odor. It was promised they would replace them. We were disappointed on moving day when they had not been changed that was in January and they still haven't been upgraded. The meals could use some improvement as well. Overall, it's a good community and I would recommend them.The environment is a good fit for my mom.

My dad did not like the food at this community. I am not sure why they cannot get people that know how to cook to work in these communities. . The staff were nice and good with him. They kept the community clean.

My mom is happy with the community. She said that the meals are really good. At this time is not attending the activities as of yet. The value is good and the staff is helpful for my moms needs. Grounds and her room is always kept clean. All around a good community.

My in laws is doing well at this community. Everything is working out pretty good. We've had a problem with the staff not clean their room, but my husband is going to address that to the head director. The community looks nice and well-kept. The staff is nice and friendly. There are nice activities and good food. Overall everything is well and I would recommend it.

My mom has advanced Alzheimer's so I did not expect her to interact with the other residents or to participate in any of the activities that are offered. But I have observed her talking to some of the residents and the staff has even had some success in getting her to participate in a few activities! The coordinator of Savannah Grand does an excellent job and I feel comfortable taking any concerns I have to her. I would recommend this community and am grateful to A Place for Mom for their assistance.

They were having major staffing issues when my loved ones were here. The rooms were not getting cleaned and my family members were not getting the personal attention that they needed. I moved them elsewhere. It has potential, but they need to get more staff. The facility itself is isolated too.

I paid first months rent and deposit. I signed a contract in December. An apartment was not available at this time in December. Christmas came and no space for my loved one. January comes and we get a pro rated bill? My loved one never moved in until after this. I had made several calls unreturned and eventually came into the business office to discuss this. After numerous attempts, I finally was able to talk with the Business Manger at this location. She stated the bill "was in the contract". I did not understand how we could be billed and she said "I'm not gonna argue with you about it". She was very disrespectful, completely inappropriate and unprofessional. All because I said I didn't understand how they could bill me this pro rated amount. Now every time I come to visit my loved one, I get the cold shoulder and a lot of negative energy during my visits from upper management. The staff providing direct care with my loved one are amazing. They make this tough transition easier on us as well as her. We greatly appreciate their constant efforts.

Our family had an in person tour and the community looked great, but the location was just to far away for our family.

Food iffy Cleanliness average Workers need instruction

The atmosphere is friendly. The rooms are a little dated. The meals are not great. They're giving their elderly residents food like you would give to kids in elementary school. There are no healthy meals served. It's always something fried, or a hotdog, or a sandwich. As far as appearance, when you walk in it's always decorated really friendly and festive for the current holiday. They did help connect my loved one with some home health services. They have a lot of fun activities for the residents daily. And they bring in church members from the community to come in and do church services, Sunday school, and singing.

The community was not clean during my tour.

The staff talked a really really good game, but they could not follow through with their promises. We are still waiting for our refund after our loved ones passing and they keep giving me the run around saying they have sent it off but it has been weeks. A lot of inconsistencies. The house keeping was not the best, our loved ones belongings when we would come to visit were caked with dust. The staff did their best and the care our loved ones absolutely needed she got, but at times when she would ask for water or help the staff would just walk right on by. We do know they are understaffed like all other nursing homes.