Tutera Senior Living and Healthcare

Sycamore Manor looked like a nice enough community, and I liked it when I toured there. However, it seemed to be that the community was short staffed, and I was not confident that my loved one would not be able to get the attention she needed there.

The food at this community looks good and they seem to have some healthy choices. The staff are friendly and encouraging. They do offer some activities. The memory care unit is on the second floor so the residents are not able to enjoy the outdoors. The community is clean, however I would not recommend this community.

I saw a nice community when I had stopped by for a visit. They were doing a major renovation and it was looking very nice. It was not going to be a fit for our needs so we passed on moving in.

Facility felt too much like a hotel.

My father is doing okay since his move to this community, but I do have some concerns. He is still adjusting, and I do feel he is safe, and in good hands. One of my concerns is they are slow with getting anything fixed. He has had a/c problems, door issues. The responsive time of the maintenance needs to be quicker. The staff is kind, and very helpful. I do have to let my father know that they are there to help him when he needs it. His room is pretty clean, but they are doing some updating around the community. So the cleanliness of the community isn't the best. Hopefully when they are done, the cleanliness improves. I have had a meal, and the food is good. My father seems to like the meals. Overall there is room for improvement, but I would recommend this community.

This place was a really nice facility and had a lot of great features throughout the building, it just felt more of a nursing home in my opinion. They level of care they provided and limitations they had on there residents was way more than my father had needed.

My mother likes life at Pin. Place. The staff seems sincerely interested and attentive to the residents (typical Iowa goodness). The food is much better in April 2017 up from darn awful. The weakness of the place is the health care. They miss things. I pity those without family to keep an eye on them. Administrators have been unresponsive to family communications. Their service is good but they've gotten fat and lazy.

I thought that the staff at this location was lovely and had great interaction with all of the residents. The community was very clean and had a lot of great amenities available to everyone. This was my first choice for a place for mother too move in but it was just too far for my family and I too get to her everyday.

Dad did not like this community when we visited. While we were there it did not seem very active. The community was dated. The people we met were nice and the community seemed clean.

The Sugar Grove is a clean very well maintained community. My loved one always smells good and has clean clothes on during my visits. The staff is friendly but they seem to be short staffed. The meals smell good but my loved one is not happy with the taste, it could use some improvement.

I was able to take a tour of this community and I just got the vibe that this was not the place for my loved one. They did not provide enough care for my loved ones needs. the people were really nice and accommodating with us.

I do like the staff here at this community and they are taking good care of my loved one. I just am a little bit upset since they said that they would try and get my loved one involved with things in the community and they have not done that yet. However, my loved one loves the food and they do keep me updated most of the time.

I was able to take a tour of this property and we did enjoy it. The director was extremely helpful and friendly. Answered all our questions and took us around. I just did not like the room situation with sharing.

The property is very nice, and peaceful.

Overall we are pleased with Rose Estates. It is clean, food is good and staff is friendly and welcoming. My issue right now - Mom cannot put any weight on her left leg because of a fractured hip. She has had to wait for help to assist her in getting off the toilet - one time was 30 minutes and another 25 minutes. I understand that the help might be busy with other residents, but I think that is way too long. Is there enough help? Mom is paying for Level #2 Assisted Living Care. I don't have any details in front me as to what that covers.

Having to make a decision on whether or not to put your love one in an assisting living facility is probably one of the most difficult decision a family has to make. I must say that we're still not sure we chose the right facility. The facility is very short staffed. English is a second language for the majority of the staff and I believe that's has a lot to do with pay. Definitely not enough RNs. We would give this facility a failing grade for activities. A monthly calendar list all sorts of games and activities; however no matter what time of the day you visit the residents are assembled in the front area around a television. This is day in and day out. It's really depressing to watch. Prior to putting my love one in this place, we visited several adult daycare and I was amazed how the staff engaged the participants in different activities for hours. From arts & crafts, chair exercises, singing, bible devotion, etc. The majority of the staff works very hard. They're friendly and seems to be attentive to the residents. We believe this facility has an executive director; however that person hasn't formally introduced themselves. Maybe our expectations were set too high as We were hoping to have a peace of mind. Instead we're still left wondering if this is the right place.

Friendly staff, residents mostly seem happy. Rooms are small but option for larger room is available on C wing. They seem very flexible to individual needs and are very accommodating to personal preferences.

I thought this community looked and felt like a clinical atmosphere. I was walked through what seemed like a back way, I saw the medical part of the facility. I did get to see the living areas but not much. I did not get a warm-home feeling but the people and staff are nice.

Mom is doing pretty well at this community. The staff are nice and very accommodating. The food is good the only issue with it is sometimes they are late getting the food to the residents on the weekend. This community does take medicaid. There is a urine smell when you first walk in but you do not notice it when you have been there for a while.

We are struggling to get the necessary attention for which we chose Rose Estates and were assured was available for our mother. We are disappointed in the care provided and frustrated by the lack of effort on the part of the Rose Estates staff to meet our needs at this time. We hope this will change but right now it is up to the family to monitor her needs and respond to frantic calls for help from her which are the result of failure of the staff to be monitoring her medical needs.