Tutera Senior Living and Healthcare

Went to a brunch there and was offered a tour. I accepted and was very impressed with this facility. I have been in contact since then with the director.

Sugar Grove was alright, but not quite what we were looking for. It seemed older and more dated.

The staff members are all wonderful, and we really enjoy all the people and the physical location of the community. They are working on fixing things bit by bit within the community but they have good response times.

The food here was alright when I first moved in, but once the pandemic hit it went downhill. They had to make food they could bring to you and deliver them into the rooms. I do think that the value for the money is good especially because of the food quality.

We chose Brighton Gardens of Prairie Village because it was close to my aunts home. The room sizes here are a little on the smaller side compared to some others that we saw. She said the food has been ok so far. The best part about the community so far has been the staff, they are very informative. I can easily call down there and get information quickly and they are helpful they help her when she wants to call me. I would recommend the community.

Morningside is a lovely community. The rooms are pleasant and the care staff are attentive. Activities are relatively limited, but scheduled on a regular basis. Limited physical activities, as many residents have limited mobility. Would like to see more engaging physical opportunities.

My experience living at Lamar court has been pleasant. The resident wonderful. However, I feel the facility is drastically understaffed and has been for some time.

I value the sense of community here at Lamar Court. The residents have become like family to me and i really enjoy the activities and the outings that are planned for us. The staff work really hard to make sure that we're taken care of, but they could definitely use more CNAs' in order to reduce wait times before a residents call light is answered.

This community is very loving. The residents care for one another. The food was really good. However, they changed companies and are having issues getting up to par. [Name removed] in the diner was a huge reason we chose this facility. I hope that they do not lose her. She loves the residents like they are her own family. VERY CARING!!! This means so very much to the people who live there. The flooring is supposed to be replaced, soon. And, I am hoping that the library will not be completely ruined by the time it is fixed. It is a wonderful asset if you are a reader. Love the backyard! Watched the fireworks at Memorial Park from the balcony last weekend. It is wonderful to have a ride to the doctor, store and lots of outings available. Gives a great feeling of independence. Would like to see more amenities available. Maybe, I do not know them all, yet. Love happy hour on Fridays! Great way to socialize and sometimes fun entertainment. Overall, It is a good place that is not overpriced. I pray it stays this way or becomes better.

It was obvious that most employees were very caring folks who gave their all to make sure my loved one was clean, fed, and happy. The facility is clean and inviting, and all staff and management were kind to myself and my loved one. What I witnessed, though, was a willingness by Management to purposely schedule a shortage of staff to handle the number of patients in the unit. I personally stayed with my loved one, past the time I wanted to leave, because one staff person was left alone with 16 patients, on numerous occasions. The state laws regarding staffing to patient ratios seem to be regarded as mere guidelines by the management. It appears that staff turnover is higher than normal, and it is my opinion that current employees do not feel valued and respected. We are very thankful for the care our loved one received at this facility, and hope that the hardworking employees there receive better treatment in the future. My lowered rating for Care Services is not meant to reflect badly on the employees, but on the Management that chose to short staff the unit. The unit was a close community, and family caregivers came together to support one another. It was a great place and I hope it will grow and embrace the biggest asset it has--its long term employees.

So far the experience is going pretty well for my mother with her move to this community. The only issue we have had is with the in house care services they provide. They need to be better with their communication with us. Other than that issue everything else is going well. We do feel she is safe, and in good hands. The staff is good, and they are taking good care of her. The community is well-kept, her room, and the facility are nice, and clean. She loves the meals, and they offer nice activities for the residents. The experience is going well, and I would recommend this community.

We really need the communication to get better at the Sugar Grove community. They are not receptive to my questions or concerns regarding my mom's care or her needs. [Removed] the manager is very nice and most of the rest of the staff member are friendly and caring, but there are a couple of nurses that are not providing the care that we thought we were to receive for my mom. The food is fine, mom's room is well taken care of by the housekeeping staff. The community is very clean. I just want the communication to be better.

This looked like an active community when we visited. The person that took us on tour was friendly. The carpets in the hallways unfortunately looked dirty and the community was not pleasant to look at.

The facility was just fine. However, we could not choose this facility for my husband's respite stay because they were not able to accommodate him due to his specific health needs.

It is hard for me to talk about my experience at this community because everything was under construction. They where in the process of remodeling the place and re doing the dinning room as well as other common areas. The staff where kind helpful with the information they provided me though.

The Greene Place has been a great change for the family, but like any of these types of places it cost so much it's highway [Removed]. Your parent(s) work so hard throughout there life only to go through God's natural processing of aging and the people have figured a way to take every bit of their hard earned money. Especially for what little they get in return. Just an example is Greene Place meals. I believe even the [Removed] have better food then they do. There meals should be real meals not sandwiches, hotdogs etc. For the holidays it was sickening what they fed them. The folks that are there or anywhere should be treated and given what they pay for. And that is not the case. They changed hands I don't know but when you have good employees, cooks you don't get rid of them you do what it takes to make it work. You never can find staff, don't get me wrong there are positive and I am glad they are there, but they need a lot of help in making this the place like it used to be. These are someone parents and they deserve a whole lot more than what they have to pay. Would you want to be taken care of like that?

The staff is not good about keeping me informed on what my loved one needs. That is the biggest issue and the only one that I have. The food is good and they give good portions and a good variety. My loved one has gained 6 pounds. The staff is friendly and helpful.

The community at Lamar Court seemed to be pretty nice. The staff that offered the tour were very friendly and courteous. They were upfront and honest with everything. We did not choose Lamar Court because they did not offer the level of care that our loved one required.

Wesley Court's has a very attentive and friendly staff. They have lots of fun activities all month long.

It's dated and they do everything they can with the property.