Tutera Senior Living and Healthcare

very nice but seemed that rooms were a bit small.

A little far out of the metro area, but a lovely facility and great prices.

-Liked the director. -nurse in building 24/7 - LOVE THAT -Full fridge and microwave -Encourages Hospice if desired -Docs make visits here or they -will take to dctor apt if in area.

My brother has been a resident for several months now. Lamar Court is a very friendly, welcoming place to live. They are however understaffed. This puts pressure on the hard-working staff who do their best and on the residents who are not getting their needs met in a timely manner. Activities are great. The cook is excellent but the service which is contracted out is very poor. Nursing care is excellent. The cost is reasonable.

My parent has been at Pin. Place for approx. 3 years. The staff is great but management is rude and uncooperative. They keep changing chefs. Currently, the food is awful -- mostly carbs, little meat, seldom a vegetable, and forget about raw food. They think a salad is canned peaches. I think that Enlivant could do much better.

My mom was at this place for a while. The staff is good. BUT the food is not healthy and there is no exercise programs at all.

Lamar Court keeps trying...Seems like consistent staffing turnover as well as quality maintenance challenges. Finally getting much delayed updating. Cooks change more than the menu. Reminders for your loved one needs are an asset. Medical staff tries -- had has improved of late. Organization would be key improvement. Current director is trying to improve the property but so much to do. Fairly good activities for residents to enjoy. Nice to have a stylist come for residents.

The rehabilitation services at Crystal Pines Health Care Center are great. They really helped our loved one regain their strength. The community was close to home and convenient visiting hours. The staff were all very friendly but struggled to communicate clearly. They were not able to address my concerns on multiple occasions. The community was clean but did have some odors down the hall.

Mom was at Monterey Park for a short rehabilitation stay. The staff were nice but they did not follow through with helping build up her strength. She did have a lot of her clothes come up missing from the laundry. They did not have a lot of activities to offer. The food seemed to be ok and it is a restaurant style dining room. They did not offer any chairs for visitors in the dining room. It was clean for the most part and they have a garden and patio outside for the residents to enjoy.

I thought I was going to stay at a rehab to recover from an injury to my foot but I discovered this community is for assisted living. The staff is friendly and attentive, they brought my food to my room. During my stay I had a small problem, I was not brought my meal at times. I had a physical therapist help me and I was not too happy here and I would recommend this community if they need assisted living.

I only toured the facility but was not impressed. The independent living side was bright and clean. However, the assisted living side had strong urine odor and not as clean. Didn't feel up to standards for the price.

The independent living side appears nice, but the services are lacking. No one to acclimate your parent to anyone else. the cleaning isn't much. Clothes disappear from the laundry rooms. Staff is nice, when your parent actually has some medical issues, the angels people level of expertise is inconsistent. There is a lot of turnover. The front area has been grungy looking from all the time I've seen it, there is no real outdoor area except for where all the cars come and go with exhaust fumes. Don't consider the assisted living, as I a good place for care, as the staff there seem even worse. If your parent is a diabetic, don't expect any special menu choices from them. My mother's AC unit is not really working after I had them fix it twice.

My sister did well here as long as her health was pretty good. However, when she required more attention, it became obvious that there was inadequate staffing

Can’t keep employees! Employees being targeted. Housekeeping is not being done, mand aintenance is not being fixed or upgraded. Can’t ever speak to the executive director cause she’s never there. Several residents are looking for other places. Not a good place

Wesley Court seems to have a huge problem with staff. They have gone through 3 or 4 directors of nursing during our first year of residency. There has also been a large turnover in other employees. This makes it difficult for residents.

We went there because of the director who had a great reputation. Weeks after we arrived she resigned. She then came back after 6 weeks. The lead RN who we liked also quit. The RN they hired was terrible. Not friendly and no interaction with residents or family. They were also remodeling, which was loud and dirty. It was just middle of the road. Not fantastic, not horrible. Very thankful we were there only 5 months. It was appropriate for what we needed and convenient.

I moved in less than two years ago and during that time Brenden Gardens has been on a constant downward spiral. Before I moved here, I'd been told by friends they'd heard how well the building was maintained and how delicious the food was. Every meal was "gourmet and nutritious." Fresh vegetables, fresh chicken, meat and fish for our main course, and delicious bread, rolls and desserts. What many of us have found are not very nutritious meals consisting of scoops of mashed potatoes with gravy and canned vegetables. The Chef outdid himself for the Holiday meals as well as keeping our daily menu interesting. Unfortunately, he resigned earlier this year when he was offered a job where he would have weekends off and no longer be required to work 12 hour days.

kitchen staff - 0 housekeeping staff - 4 don't have sufficient knowledge of other staff members to rate them Friendliness Staff - 2.5 Residents 4 (they look out for each other). Quality of care: this is hard to rate as it's an Independent Living Facility and care is very limited Administrative Staff: Some staff members are very friendly and helpful; others not so much, timing of maintenance repair/replacement is too slow-unacceptable, feeling is that staff is made the priority while residents are treated as secondary. All of the above results in overall rating of 2.5. Untrained cook staff, no direct supervision, rude staff, too small portions, many times food is inedible--- many times I leave the table still hungry. Could include other types of activities, for example, arts & crafts, cultural, current events. Activities include a lot of bingo and cards, both of which require little involvement on the part of the staff. My rating has been provided for each of you items, as well as my explanation of how I arrived at that rating for your consideration when evaluating this facility.

I'm not sure the eating place is all that sanitary with the tables or placemats being used by several different people. Don't even walk pass the kitchen area!! The only staff member that has talked to me the month I've been here is the activity manager. He's trying very hard but very few if any show up for the activities. I was hoping for an active community!! The waitstaff are so busy they don't seem to like their job. I'm not too happy here. Maybe because I'm one of the few that can walk without a walker!!!!! Did I come here too early???

It was a very bad experience and we left after 2 months. They can improve on food and communication.