Tutera Senior Living and Healthcare

An older facility but beautiful setting with trees away from A very busy road. Light and airy.

I toured this community for my grandmother, and her needs. Everything went well for the most part. The staff was kind, and helpful. The community looked nice, and clean. The experience was a nice one, but this was not the right fit for my grandmother, and her needs.

Mom didn't like this community she felt like it was too busy and too large. It reminded her of being in a large city. The staff was friendly and helpful but mom would not have been happy there.

This was a nice tour for my mom. The staff was helpful and they were able to answer the questions that we had. They offer a lot of activities, This was not the care that we were needing at this time. We would inform other families to consider a tour of the community for the care of a loved one.

I had a pleasant tour of this community. Everything went overall well. The staff was kind, and friendly. My tour guide was informative, and my questions were answered. From what I saw the community looked well maintained. It was a nice experience, and everyone was very nice too my family, and I.

I have no complaints of how things went for my loved one and I during our tour of this community. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I like the open floor plan as well as some of the amenities that had for the residents. They just did not have the right apartment that dad was looking for in the end decision.

They were friendly and worked hard but not real good with the meals and medication. They missed my medication for a day or two. it was inconsistent at times too. They food was taken from me often because I am a diabetic, and the staff would say it was too much sugar. They were making meal decisions for me and it seemed like they were not knowledgeable about diabetic meal choices because they would serve me white rice and potatoes. It wasn't a good fit and I feel like I was not getting the right help for what I was paying for.

Liked idea of the circle building with each hall painted a different color to help residents recognize their own area. Very friendly staff. Resident came to desk and said, "I'm bored" ( I think she does this all the time) and they seated her at a table and she began folding towels. Another resident was getting a manicure in one corner of activity room. Residents listening to a guitarist in another area. I liked the arrangement of the apartments, each with private bathroom. Very clean. Patio area needed a little attention of cutting grass. Several residents spoke as we toured. Given copy of activities calendar and meal plan. Menus appeared to be healthy and choices given. Looked like residents are encouraged to be as active as possible. Nice to see them being involved and not just sitting with heads down and asleep. Noticed a place on the wall by the desk where something had been taken down, nail holes painted over with white (walls were light brown) and nail holes were very obvious. I'm sure it was to be painted over, but very obvious as you entered.

It has been awhile since I toured this place but I must say when I toured this community the first thing you get when you enter the doors is an overwhelming odor of urine. It was far too clear that with the extent of the smell housekeeping seems to be an issue along with the staffing to ensure that the patients are being changed when necessary. I definitely would not put my mother there since I've worked in nursing home care in the past and this was disappointing to see.

My mother in law is doing great since her move to this community. She really likes it here, and we are comfortable with her move here. Everybody here is very helpful, and kind. The community looks great when we come to visit. We know she is safe, and in good hands in this community. The experience is going well, and I would recommend this community.

My father is safe, and in good hands in this community. So far everything is working out well since his move to this community. They have a good, cooperative staff at this community. They have been attentive, and helpful as well. For the most part they do a good job with the cleanliness of the community. They provide good meals, and nice activities for the residents. This community is working out well for my family, and I would recommend it.

I had a tour of this community recently for my mother and I have to say it was not my top choice. The facility was a little bit older and did not seem a well maintained as some of the other ones I had looked at. I just did not get the comfortable home setting that I would want my mother to live in.

The community is well run. The caregivers are attentive, helpful and answers our questions. The food is good and they do offer some activities. The community is clean and I would recommend it. We knew the director of this community so this helped us in our decision.

I had an awesome tour of this community. It is a really nice facility with kind people. My tour guide was very helpful, and informative. He gave my good information on elder care. The community looked nice, but the apartment I was shown was to small for my mother. It was a lovely experience overall, and my tour went very well.

I had a nice tour of this facility. Everything went well for the most part. It wasn't the right fit for my mother, and her needs. However my tour went well. The community was clean, and looked nice. The staff was kind, and friendly. It was a good experience.

While I can't speak for changes during the last year after mom passed away, my mom loved living at Pinicon Place for over seven years. The staff were always helpful and respectful. Mom considered many of the staff as good friends. I also received a lot of support from Administrators [removed] and [removed]. And I can't thank them enough for their care they provided when my mom's health declined during her last couple of months. Mom loved visiting with other residents living at Pinicon Place. She thoroughly enjoyed doing crafts (especially making decorations for various holidays), participating in exercises and playing Bingo. I will never forget the times they played Hallway Bowling. Mom would laugh every time she talked about knocking down the pins! There was a lot of renovation that was done the last two years mom lived at Pinicon Place. New floors, roof repair, carpeting, redoing the dining room and updating the furnishings. Unlike other assisted living units I toured, I always thought Pinicon Place was noticeably cleaner and I always felt welcomed as I visited the facility. If a parent can no longer live at home, as with my mom's situation, I would highly recommend checking out Pinicon Place.

I believe the care mother received was good, but not consistently good. She complained about the weekend staff and some of the evening staff being short with her. During the day when I visited, everyone was friendly, and helpful. There were good activities for the very able. But, anyone who needed assistance didn't have as many choices, @ for Bingo. Part of mother's issues were lack of motivation to participate. I believe if Sunday services were provided each Sunday, that would have helped a lot. Medically, things were addressed if I brought anything to the nursing staff's attention. I appreciated Pinicon Place willingness to keep mother there up to the end of her life. Hospice helped with that. However, mother's final fall left doubts in my heart of the attentiveness by staff. Otherwise, it was a very good place. I thank them for working with our family,

Everyone at Park Square was very nice during our tour. The facility was clean and very nice but there were a couple of concerns for us. One was the price, it was out of our budget. Two was the setup. There were a lot of long narrow hallways and I think my most would have gotten lost. It was not a good fit for her.

My mother has adjusted very well to this community, and everything is working out quite well. We are comfortable with her move to this community. We know she is safe, and in great facility. The location is convenient for our families to travel too. They have a good staff at this community. It was a good choice for her, and her needs. This is a community I would recommend, it is working out well for us.

During my tour of River Crossing, they were able to answer all of my questions and show me around the building. I had a good experience, but we had already found a community that for my loved one's needs best.